ATL Automotive Car RentalReviews 

321
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent Customer service and support from Inderia, Josh and Richard in Mo-Bay. Highly recommend to anyone looking for an affordable, safe reliable vehicle to rent while overseas.

Rated 5 out of 5 stars

My rental experience with Enterprise was outstanding. During my rental, someone backed into the passenger front fender of the car while it was parked (hit and run). I called Enterprise to report the... See more

Rated 5 out of 5 stars

Spot on service top notch team members from Marsha.. Josh.. Oh shoots am in hot waters now the lovely lady who brought my contract from the back office she received me yesterday on returning the car... See more

Rated 5 out of 5 stars

Renting from ATL Automotive Car Rental was an awesome experience. The car was clean, performed as expected and there were absolutely no issues. The car (Kia Picanto) is also very good on fuel. It ha... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

We proudly serve the journey of customers since November 2016 in Jamaica, representing world leading car rental brands: Alamo, Enterprise and National. We have Jamaica's newest fleet of Honda and Kia models, operating out of 4 locations in Kingston and Montego Bay. Our team members embrace "Hospitality as a lifestyle" as we take care of your car rental and mobility needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(321)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The rental car process was quick and easy.

The rental car process was quick and easy. At first I thought the vehicle was too small, but then I loved it because it was just for me and I didn't tag along the children. I will recommend this car rental company. Good customer service.

August 31, 2019
Unprompted review
Rated 4 out of 5 stars

My last rental took a while to process

My last rental took a while to process; apparently due to a defective credit/debit card machine. The machine kept declining my card even though my bank advised me that everything was in order. That has happened before and every time it does it throws off my schedule. Besides that I’m quite satisfied with the service.

August 23, 2019
Unprompted review
ATL Automotive Car Rental logo

Reply from ATL Automotive Car Rental

Hi Karl, thank you again. Happy to report that the specific machine has been fixed and all is now set for your journey again. We look forward to taking care of you.

Rated 5 out of 5 stars

Flawless Customer Service

I must say, my experience with the ATL team at Norman Manley Intl. Airport was exceptional. I must directly speak of the person I interacted with, Marsha. The customer service I received from Marsha was FLAWLESS! So good was the service that I have already made reservations for my next trip.

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Customer service/vehicle quality /rental experience.

I have been using ATL Enterprise Car Rental whenever I travel. The experience has always been wonderfull across the board with their Excellent and professional customer service, well maintained fleet of vehicles and their competitive.pricing. the company rewards loyalty and is always eager to obtain feedback from customers as to how they can improve their service and enhance customer experience.

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

I had a great experience with ATL…

I had a great experience with ATL Enterprise Car rental in Jamaica. The car was clean, ready on time and the staff were very helpful and pleasant. The daily rate was also reasonable ( for Jamaica) I'd rent from them again.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

I would like to say that my recent…

I would like to say that my recent rental experience at Alamo was excellent. The service I received from team at the Montego Bay location was excellent. They were very friendly and very professional. I can’t say enough about Alamo. Thanks guys!

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great . I didn't make a reservation but they assisted greatly at short notice . The car ran great no problems also great on fuel . I will sent all my friends and family there .

August 10, 2019
Unprompted review
Rated 5 out of 5 stars

The Enterprise Montego Bay

The Enterprise Montego Bay team was exceptional. I truly appreciated the attention to detail that was given to me and my preferences. The team was polite and made sure that I was more than comfortable before leaving the airport. As it being my first time with a car rental, I can assure you that this I the team to handle all your rental needs. Team member Richardo ensured that I was okay with vehicle and made sure to remind me of the road rules (left hand drive) :). This team is great and their positivity was duly noted.

August 5, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look