ATM Hospitality Reviews 133

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpfulness of the staff. Many people highlight the positive user experience, noting that events are well-organized and run smoothly from start to finish. Reviewers frequently commend the customer service, specifically mentioning the clear communication and quick responses from the team. People appreciate the professionalism and efficiency, making their overall experience enjoyable and stress-free.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficient, helpful, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the smooth and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been trying to get Black Sabbath tickets desperately and were very happy when Shay let us know that his company had some. I was slightly anxious having dealt with another company for tickets p... See more

Rated 5 out of 5 stars

I have used ATM hospitality on a few occasions an they have never let me down, Really efficient, friendly and extremely helpful in all aspects, I will 100 percent be using them again, great company

Company replied

Rated 5 out of 5 stars

Another superb package delivered by the ATM team, game was disappointing but the service pre and post event from ATM was as we have found every time so far to be excellent. Defo be back for the Founde... See more

Company replied

Rated 5 out of 5 stars

I booked the executive 93:20 package at the Manchester City v Liverpool game on Sunday, 9th November through ATM Hospitality as a birthday present for two grandsons and son in law. My initial contact... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Corporate Entertainment Service
  3. Event Management Company
  4. Sport Tour Agency

Written by the company

ATM Hospitality is a cutting edge global hospitality provider, specialising in giving guests privileged exclusive access to VIP Experiences at Major sporting and entertainment events around the World. Let us Achieve That Moment for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Booking was easy and the personal…

Booking was easy and the personal service was really appreciated. The event was a gift for my daughter and the team went over and above and sent a voucher so she had something to open on her birthday. Followed up after the event to ensure she had had a great time! Thanks to all the team there especially Shay.

April 29, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you so much for your kind words! We’re delighted your daughter had such a special experience 🎉

I’ll be sure to pass your feedback on to the team, especially Shay. We really appreciate your support!

Rated 5 out of 5 stars

A great day at Wembley

A great day at Wembley, facilities and seats were great. ATM so easy to deal with , very efficient and informative

April 26, 2026
Unprompted review
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Reply from ATM Hospitality

Thank you for your kind review!

We’re so pleased to hear you had a great day at Wembley and enjoyed both the facilities and your seats. It’s fantastic to know you found the team easy to deal with and efficient throughout.

We really appreciate your feedback and hope to welcome you again soon!

Rated 5 out of 5 stars

I have used ATM hospitality on a few…

I have used ATM hospitality on a few occasions an they have never let me down,
Really efficient, friendly and extremely helpful in all aspects, I will 100 percent be using them again, great company

April 26, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for your fantastic feedback! 🙌

We’re delighted to hear we’ve consistently delivered for you, it means a lot to the whole team. We really appreciate your continued support and look forward to working with you again soon!

Rated 5 out of 5 stars

From start to finish,

From start to finish,

First class to all the team!!

Cheers!👏👏👏

April 18, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you very much for your kind words, it really means a lot to the whole team!

We’re delighted to hear everything met your expectations from start to finish. I’ll be sure to pass your feedback on, as it will be greatly appreciated by everyone involved.

We hope to welcome you again soon!

Rated 5 out of 5 stars

Another superb package delivered by the…

Another superb package delivered by the ATM team, game was disappointing but the service pre and post event from ATM was as we have found every time so far to be excellent. Defo be back for the Founders Lounge package.

April 15, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thanks so much for the great feedback!

We’re really pleased to hear you enjoyed another superb experience with the ATM team. It’s great to know the service before and after the event continues to meet expectations every time.

We look forward to welcoming you back soon.

Rated 5 out of 5 stars

F1 Japanese GP Ferrari Paddock Club

I have been using ATM Hospitality Events since last year. My experience at the Red Bull Paddock Club last year was truly outstanding.

From booking and payment to ticket collection, Francesca and Shay were incredibly helpful and attentive throughout the entire process.

I couldn’t forget that experience, so I chose to use ATM Hospitality Events again this year. Francesca and Shay arranged the Ferrari F1 Paddock Club for me, and just like last year, everything—from booking to payment and ticket collection—was handled smoothly and professionally, giving me complete peace of mind.

The Ferrari F1 Paddock Club offered exclusive experiences that you simply can’t get with other teams, and the Japanese Grand Prix turned into an unforgettable three-day experience.

I would like to sincerely thank Francesca and Shay for making it so special.

March 29, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for your fantastic review! We’re delighted to hear how much you enjoyed both your Red Bull Paddock Club and Ferrari F1 Paddock Club experiences, especially at the Japanese Grand Prix.

Francesca and Shay will be pleased to know they helped make your trips so memorable. We really appreciate your continued trust in ATM Hospitality and look forward to creating another unforgettable experience for you soon!

Rated 5 out of 5 stars

Itauma Vs Franklin

ATM had provided me and my clients with tickets to the Itauma vs Franklin fight at the COOP Live. An incredible night, which was seamless logistically thanks to ATM.

Will definitely be looking at future hospitality through them.

March 28, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for your great review! We’re happy to hear you and your clients had such an incredible night at the Itauma vs Franklin fight at Co-op Live, and that everything ran seamlessly.

We really appreciate your support and look forward to helping you with more unforgettable hospitality experiences in the future!

Rated 5 out of 5 stars

Great experience

Efficient, helpful and stress free. What more to do you want when booking hospitality?

March 22, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

We’re delighted to hear your experience was efficient, helpful, and stress-free, that’s exactly what we aim to deliver every time.

We really appreciate your support and look forward to helping you again with your next hospitality booking!

Rated 5 out of 5 stars

Shay and the team were communicative…

Shay and the team were communicative and fab throughout. We had a great experience at the concert, everyone was friendly and helpful. Would highly recommend.

March 22, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

We’re happy to hear that Shay and the team made your experience so enjoyable and that everything ran smoothly. It’s great to know you had such a fantastic time at the concert.

We really appreciate the recommendation and look forward to welcoming you again soon!

Rated 5 out of 5 stars

Great team and 5star treatment

I have used ATM for lots of different events, both sporting and concerts and they have always provided 5 star help. Great team and always available to help.

February 21, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you so much for your continued support! We truly appreciate you trusting ATM with your sporting events and concerts. It means a lot to hear such positive feedback about our team, we’re always here to help and look forward to working with you again soon.

Rated 5 out of 5 stars

Great experiences

Competitively priced, well organised, first class experiences. ATM have been great. Looking forward ot the next one.

December 27, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you so much for the fantastic feedback! We’re thrilled to hear you enjoyed our first-class experiences and found the organisation and pricing to be spot on.

The team here at ATM truly appreciates your support, and we’re already looking forward to making your next event even more memorable.

Rated 5 out of 5 stars

Exceptional service

Super experience dealing with the team over the past 3 years. The events always go very smooth and their attention to detail is second to none. Very helpful and professional

January 4, 2026
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for the fantastic feedback and for working with us over the past three years. We’re delighted to hear that our attention to detail and professionalism have made each event run smoothly. Your continued trust means a lot to the whole team, and we look forward to many more great events together.

Rated 5 out of 5 stars

Total professionals

Total professionals, e tickets emailed on time attentive and friendly service.

December 27, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for the great review! We’re pleased to hear you found the service attentive and friendly, and that everything was delivered smoothly and on time. We really appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

This was my first time using ATM…

This was my first time using ATM events. I used it for Celtic cup final everything was well organized and found Shay and Francesca very helpful with queries etc.

December 14, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Happy to hear Shay and Francesca looked after you so well. Thanks for taking the time to leave a review and the support. Hope to see you again in the future.

Rated 5 out of 5 stars

I have used ATM for 5 years now working…

I have used ATM for 5 years now working with Francesca and Shay who have sorted hospitality packages for Liverpool games. They are efficient responsive and helpful and the packages they obtain are excellent quality with good seats. I would have no hesitation in using ATM again and recommending them.

December 13, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for the 5-star review! We love hearing that our Liverpool packages are delivering the quality you expect. We’ll be sure to pass your kind words on to Francesca and Shay. Here’s to many more years!

Rated 5 out of 5 stars

Outstanding hospitality experience at Ed Sheeran – Co-op Live

We attended the Ed Sheeran concert at Co-op Live via ATM Events and the entire experience was first-class from start to finish.

From the moment we arrived, everything was seamless and professionally handled. The hospitality areas were well organised, welcoming and comfortable, with great food and drink options and attentive staff who genuinely cared about the guest experience. Nothing felt rushed or chaotic, which really allowed us to relax and enjoy the evening.

The views, atmosphere and overall flow of the night were spot on, and ATM Events clearly understand how to deliver premium live-event hospitality properly. Small details were thought through, communication was clear, and the whole setup elevated what was already an incredible concert.

A brilliant experience all round and one I’d happily repeat. Highly recommend ATM Events for anyone looking to enjoy live music the right way.

December 7, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

First-class from start to finish, exactly what we aim for! Thank you for the high praise and the high recommendation.

Rated 5 out of 5 stars

Radiohead at the O2

Having failed to obtain tickets in the general sale I approached ATM for Radiohead tickets at the O2 in London. I dealt with Shay who confirmed he had some tickets available. The tickets arrived electronically a few days before the concert - as promised by Shay. The seats were in an ideal location and the tickets provided access to the American Express lounge before the concert. I was impressed by the service and would definitely use ATM again

November 25, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for your excellent feedback! We're delighted to hear that Shay provided great service throughout and that your experience at the O2, from the seat location to enjoying the Amex lounge, made the night extra special. We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Quick responses when looking for premium hospitality experiences!

November 15, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for your kind feedback! We’re delighted to hear you’re consistently happy with our service and that our team has been able to provide quick, reliable support. We appreciate you taking the time to share your thoughts and look forward to helping you again soon!

Rated 5 out of 5 stars

93:20 suite tickets for Man City v Liverpool

I booked the executive 93:20 package at the Manchester City v Liverpool game on Sunday, 9th November through ATM Hospitality as a birthday present for two grandsons and son in law. My initial contact was on the telephone and I spoke to Francesca, who spoke me through options and sent me details on email. She was very professional and didn’t try to sway my choice. I booked and the whole process was hassle free. The boys had great seats and they described their day as awesome!
Thanks Francesca and ATM

November 9, 2025
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you and your family had such a fantastic experience at the Manchester City v Liverpool match and that the Executive 93:20 package lived up to expectations. It’s great to know that Francesca was able to make the booking process smooth and enjoyable, and we’ll be sure to pass on your kind words to her. We’re thrilled your grandsons and son-in-law had a great day, that’s exactly the experience we aim to deliver! We really appreciate you taking the time to share your feedback and look forward to welcoming you again soon for another unforgettable matchday with ATM Hospitality.

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