ATM Hospitality Reviews 

139
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional service, brilliant hospitality, and seamless organization provided for various high-profile concerts and sporting events. People truly appreciate the professional and helpful staff who consistently go above and beyond to assist with bookings and individual enquiries. Consumers also note the great communication, reliable ticket delivery, and wonderful attention to detail maintained throughout the entire booking process. Many loyal reviewers emphasize that they have never been let down over the years and eagerly look forward to using these wonderful services again.

What people talk about most

Service

Users describe positive interactions with service, highlighting an efficient, helpful, and stress-free... See more

Staff

Customers consistently note positive experiences with staff, highlighting efficient, friendly, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the executive 93:20 package at the Manchester City v Liverpool game on Sunday, 9th November through ATM Hospitality as a birthday present for two grandsons and son in law. My initial contact... See more

Company replied

Rated 5 out of 5 stars

Yet again an incredible experience booked through ATM. Francesca and Shay are the best! Always at the end of the line/email in case of a query and super helpful. The Dutch GP Paddock…what an experi... See more

Rated 5 out of 5 stars

The best company to deal with. Worked with them several times now and everything is spot on. Great communication, deliver exactly what they say they will and always there on hand to answer an... See more

Rated 5 out of 5 stars

Having failed to obtain tickets in the general sale I approached ATM for Radiohead tickets at the O2 in London. I dealt with Shay who confirmed he had some tickets available. The tickets arrived elect... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Corporate Entertainment Service
  3. Event Management Company
  4. Sport Tour Agency

Written by the company

ATM Hospitality is a cutting edge global hospitality provider, specialising in giving guests privileged exclusive access to VIP Experiences at Major sporting and entertainment events around the World. Let us Achieve That Moment for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(139)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience and service from Francesca and Shay,
loads of contact and happy to answer any questions. Would 100% use again

July 5, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi Ben, thank you for your feedback and we are glad you enjoyed your experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Thank you

From start to finish everything was great,thanks to Francesca and Shay,no matter how often you contact them a reply was immediate,cannot recommend ATM enough,thanks again,will have no doubt about using ATM again.

July 8, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for your kind words about ATM! We're thrilled to hear that Francesca and Shay provided you with such an exceptional experience. We're delighted that you were satisfied with our services from start to finish. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience, easy to deal with and the experience is always great. Cheers Ben

July 8, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi Ben

Thank you for your kind 5-star review on Trustpilot! We are delighted to know you had a great experience with us.

Please don't hesitate to contact us if you need anything else. We look forward to working with you again soon.

Rated 5 out of 5 stars

Absolutely amazing night

Absolutely amazing night - Foo Fighters London Stadium - would recommend the gold package to anyone - food brilliant - free drinks / friendly staff.
What a night !!

June 20, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi

Thank you for your kind 5-star review on Trustpilot! We are delighted to know you had a great experience with us, and thoroughly enjoyed the Foo Fighters.

Please don't hesitate to contact us if you need anything else. We look forward to working with you again soon.

Rated 5 out of 5 stars

Great Experience

Francesca and Shay was very helpful throughout the booking from start to finish considering the time difference with me being in New Zealand.

Would definitely recommend and will be using again for other events in the future.

May 26, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi Brian

Thank you for your kind 5-star review on Trustpilot! We are delighted to know you had a great experience with us, especially Shay and Francesca. We will pass on this kind feedback with them both.

Please don't hesitate to contact us if you need anything else. We look forward to working with you again soon.

Rated 5 out of 5 stars

We recently purchased hospitality…

We recently purchased hospitality tickets from ATM
for the 2024 FA Cup Final at Wembley. Francesca and Shay were awesome in our dealings with them and we had a fantastic time. The seats and view were in an excellent position in the ground and the restaurant hospitality, food and service was brilliant. We would have no hesitation in recommending ATM for any event ticketing and/or official hospitality and would definitely go with them next time we are looking for an events package.

May 25, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi Ranko

Thank you for your kind 5-star review on Trustpilot! We are thrilled to know you had a great experience with us, and thoroughly enjoyed the FA Cup Final.

Please don't hesitate to contact us if you need anything else. We look forward to working with you again soon.

Rated 5 out of 5 stars

Great experience

Shay was a pleasure to deal with and took away the stress of securing tickets. There is always natural apprehension when not going direct through the club but ATM are a club Wembley partner and made everything very clear throughout. Shay was the first of any of the hospitality companies to reach out and was proactive throughout. Would definitely recommend and will be using again for other events in the future.

May 26, 2024
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi

Thank you for your kind 5-star review on Trustpilot! We are delighted to know you had a great experience with us, especially Shay.

Please don't hesitate to contact us if you need anything else. We look forward to working with you again soon.

Rated 5 out of 5 stars

Wonderful experience!

The whole experience from start to finish was amazing. Francesca could not do enough for me during the booking process and the Wembley experience was wonderful. I cannot recommend this company enough, Paul and Francesca were wonderful hosts making for a very special day despite the football result not going our way. Definitely my no. 1 choice for hospitality events in the future.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

First time buying tickets for football…

First time buying tickets for football online for championship playoff final at Wembley, was very wary due to all the stories of it going wrong when not buying direct from the club. Shay was very helpful and the day was amazing experience. It was expensive but considering the occasion it was worth it and took away the stress of a gamble on cheaper random tickets from someone else which if fake would ruin the whole day - you get what you pay for! ATM are very organised, great seats and went straight in without any trouble. Would definitely use again and recommend.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service

Francesa was very very helpful throughout the booking, it was an amazing experience thanks to her and the team I wouldn’t have had a chance getting the tickets. 10/10 service I recommend everyone use there services customer support grand thank you guys.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations

I have had the pleasure of dealing with ATM Events over the last few years, in particular, Francesca and Shay. They genuinely care about their clients' satisfaction and ensure that every event exceeds expectations. I have no hesitation in recommending ATM Events.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

What a breath of fresh air dealing with…

What a breath of fresh air dealing with this company was and Shay in particular. Requiring just one corporate ticket for the Coventry FAC S/F he went over and above to get me the most appropriate and best deal for my circumstances.
Shay's communication and speed of reply were first rate throughout and he obviously knows how to treat customers.
I hope to be in a position to deal with ATM and Shay again in the future. Thank you so much for enabling me to have such a great experience in Club Wembley despite the manner of our defeat.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Trip.....Thanks ATM!

What a great trip we had to celebrate my son's 18th Birthday at Anfield. First class communication and service from Shay and the team at ATM events.
Highly recommend using them if you might be planning a trip.
YNWA.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great hospitality day !

Right from the start of booking the tickets to receiving the tickets I recieved first service. There was a high level of communication, any questions I raised were answered swiftly. I was given assurance about how and when the tickets could be used. I could not wish for anything better. Thank you Francesca

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

A seamless experience

An outstanding team. Francesca and Shay were professional, responsible and super helpful as I navigated a very special trip to Anfield from the US. Couldn’t recommend them highly enough! Thank you!!

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

I needed 3 tickets together for my…

I needed 3 tickets together for my friends for Leeds v Hull so I contacted Shay. I bought 3 hospitality package tickets which included 3 course meal and drinks with Leeds legends there talking and willing to have photos taken. Also included were 3 padded seats on half way line. My friends had a dream night. Thank you Shay and Francesca for making this happen in the best possible way!!!!!!! Highly recommend atmhospitality for any event you would like to attend.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

I really recommend ATM!

I really recommend ATM!

Always really helpful and very quick answers to any questions that I've had. We've used ATM quite a few times now and the standard has always been perfect.

Roll on the next time.

February 10, 2024
Unprompted review

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