Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more
Company replied
Returning to Atom after a 7 year break. Very easy to open a new savings account, though I had to use a new email address as the old one didn't work. I'm very impressed with the app, great security fe... See more
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Great customer service every time I call and need assistance. The staff are always friendly, helpful, and willing to go the extra mile to help. The app is very easy to use, and there is a good range o... See more
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Company details
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
21K reviews
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Easy to operate account
No fuss, no shouting at the phone through the process of opening an account. Straightforward. They don't say "Hi, how are you today". Very happy.
July 17, 2026
Reply from Atom bank
We're so glad to hear that you found the account opening process straightforward and without any hassle. It's wonderful to know you're very happy with your experience.
Atom bank is a great place to save
Atom bank is very forward thinking and easy to use the app to move money and save. I’ve been using Atom bank for many years. Their savings give competitive rates.
July 23, 2026
Reply from Atom bank
We're so pleased to hear you find our app forward-thinking and easy to use for managing your money and savings. Thank you for your many years of loyalty and for appreciating our competitive rates!
Atom savings
We have saved with Atom for quite a few years, and been very happy with them, they give you plenty of advice when your savings mature, and what to do next.
July 15, 2026
Reply from Atom bank
We are so pleased to hear you've been happy saving with us for so many years! It's wonderful to know you value the advice we provide when your savings mature.
My second savings account with Atom-…
My second savings account with Atom- easy to set up & manage through their app & good competitive rates of interest !
July 22, 2026
Reply from Atom bank
We're so pleased to hear you're happy with your second savings account! It's great to know you find our app easy to set up and manage, and that you appreciate our competitive interest rates.
It’s a user friendly platform
It’s a user friendly platform, I haven’t had any problems.
If I do get a problem, I sense they would be accessible to speak to - guess I’ll find out one day!
For now, after 3 years, so far great
July 23, 2026
Reply from Atom bank
We're so happy to hear you've had such a positive experience with our platform over the past three years! It's wonderful to know that you find it user-friendly. We appreciate your kind words and assure you that our team is always here to assist if you ever need us.
Simple and quick to use
July 23, 2026
Reply from Atom bank
We're glad you found our product simple and quick to use. We appreciate your positive feedback.
Such an easy bank to deal with
Such an easy bank to deal with. The App is great and products competitive.
July 13, 2026
Reply from Atom bank
We're so pleased to hear you find us an easy bank to deal with and appreciate your positive feedback on our app and competitive products! Thank you for this fantastic 5-star review.
Very easy and quick to navigate through…
Very easy and quick to navigate through the entire process
July 20, 2026
Reply from Atom bank
We are so pleased you found our process easy and quick to navigate. Thank you for your wonderful 5-star review!
Reply from Atom bank
We're happy to hear that our instructions made your transfer simple and easy! We appreciate your positive feedback.
Reply from Atom bank
We're so glad you found our service quick and easy to navigate. We appreciate you taking the time to share your positive feedback with us!
Excellent online bank ….
Excellent online bank ….. speedy, efficient, good savings offers !
July 23, 2026
Reply from Atom bank
Thank you for your wonderful 5-star review! We are so pleased to hear you appreciate our efficient service and good savings offers. We value your positive feedback!
Reply from Atom bank
We're so pleased you find our app easy to use and appreciate our customer service. Thank you for your wonderful feedback and this fantastic review!
Reply from Atom bank
We're so glad to hear that you found the process straightforward and that you see this as a great investment. We truly appreciate your positive feedback!
Reply from Atom bank
We're glad to hear that our quick response times met your expectations. We appreciate your positive feedback!
Reply from Atom bank
We are so glad to hear that your experience has been good so far. Thank you for your positive feedback; we truly appreciate it!
Easy to set up good clear app one of…
Easy to set up good clear app one of the best easy to understand good savings rate to paid monthly! So thanks
July 20, 2026
Reply from Atom bank
We're so pleased to hear that you found our app clear and easy to understand, and that you're happy with the savings rate. Thank you for your positive feedback!
Easy to use and a very competitive rate…
Easy to use and a very competitive rate of interest.
July 17, 2026
Reply from Atom bank
We are delighted to hear you found our service easy to use and appreciate our competitive interest rates. Thank you for your positive review!
Needed to make a phone to Atom.
Needed to make a phone call to change some details and ask some questions. All done very efficiently with solutions found by a friendly and easy to talk to agent.
July 17, 2026
Reply from Atom bank
We're so glad our agent could efficiently assist you with your details and questions. We appreciate you sharing your positive experience!
Easy to use app
Enjoy rhe app based saving easy to log on and access information and updates
July 22, 2026
Reply from Atom bank
We're so pleased you enjoy our app-based saving and find it easy to log on and access information and updates. Thank you for your positive feedback!
Easy to open 5 year fixed rate account
I wanted to put some money away for my son. I needed a good interest rate and was happy not to move it for a while. I opted for a 5 year fixed rate account. It was really easy to open very user friendly app very happy with the results.
July 18, 2026
Reply from Atom bank
We're so pleased to hear that opening a 5-year fixed rate account for your son was a positive experience. It's wonderful to know you found the app user-friendly and are happy with the results.
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