Attic Self Storage - Harrow Reviews 205

TrustScore 5 out of 5

4.9

164 Honeypot Lane,, Harrow, Edgware, HA71EE London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The experience was brilliant and the service received from Marco at the Harrow site was second to none. Thank you Marco. Absolute pleasure to do business with you.

Company replied

Rated 5 out of 5 stars

Easy sign up process!! Price very competitive as well as being a state of the art facility with 24 hour access and friendly polite staff including Samir, Branch Manager who helped me rent the unit. H... See more

Company replied

Rated 5 out of 5 stars

I am so happy to find an emergency storage which is accessible 24h, absolutely very easy to acces by phone app with doors opening and close automatically. I highly recommend Attic Storage as is the be... See more

Company replied

Rated 5 out of 5 stars

A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage. Also many thanks to the manager James, for looking af... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Business to Business Service
  3. Moving Supply Store
  4. Records Storage Facility
  5. Storage Facility

About Attic Self Storage - Harrow

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

visit site get a quote

Contact info

  • 164 Honeypot Lane,, Harrow, Edgware, HA71EE, London, United Kingdom

  • 02039856800

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good services

Great services, and excellent customer services. Marie very patience and took her time to explain things in detail.

May 19, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review! We're thrilled to hear that you were satisfied with the service Thanks again for choosing Attic.

Rated 5 out of 5 stars

Informed Choice

Maria is very helpful and supportive at the storage during business visits. She gives us informed choices and advises us on how to go about our storage business. Maria has a super energy at work and always ready to help.
Thanks Maria

May 23, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Ikenna! Maria is a star, and we're glad you think so too. She will be pleased to hear that she was able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Very good experience

Great thanks to Maria for helping us out. Friendly staff and the place itself is very nice and clean. Being nitpicky there could be some more parking available but other than that all good.

May 3, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words about Maria and our staff, Piotr. We're happy you enjoyed the clean and friendly environment. We'll look into improving the parking situation. Thanks again for choosing Attic.

Rated 5 out of 5 stars

The Attic Self Storage Harrow

We are grateful for their excellent service. Maria and manager Jamie offered us amazing help for contract renewal. Samir is also helpful as always. They are a super friendly bunch and provide prompt and professional service when needed. I would highly recommend their service for others.

May 22, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Grace! The team will be pleased to hear that they were able to make your storage experience a hassle-free one. Thanks again for choosing Attic.

Rated 5 out of 5 stars

The Attic Self Storage Harrow

All the staff are so friendly and welcoming at The Attic and I can't fault them at all, always so nice to see them and talk to. The facilities are also always kept so clean and tidy. Shout out to *Maria*, Jamie & Samir ♡

May 22, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for taking the time to review us, Enika! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Helpful staff

Maria, has been helpful at Attic self storage together with Samir,Andrei and others, always helpful.

May 15, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, George! The team will be pleased to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Samir was very helpful

May 21, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Chintan! Samir will be pleased to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Great Service

Usually, I'm lazy about leaving reviews, but on this occasion, I feel obliged to share my experience. I have three units at the Attic Storage Harrow facility, and the staff never disappoints, especially Maria. She is consistently helpful, taking the time to understand what you need and making brilliant suggestions if you're unsure. Her patience is remarkable; she even spent three hours showing me different units. I highly recommend Attic Storage Harrow to everyone.

May 17, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Faisal! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear about your experience. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Very good experience so far

Very happy with my experience so far with Attic Storage. The person at the facility who dealt with me, I found him to be professional, friendly and helpful. I was impressed with what I saw when he showed me around the facility. It was clean, modern and located conveniently to where I live. I felt reassured with the very good security features at the facility and was happy to go ahead and sign up to store my things at the storage facility.

May 14, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Courtenay! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience
Very informative
Smooth process overall

May 14, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Kristina! We're pleased to hear that you were satisfied with the customer service. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Thank you Marco !

Thank you Marco !. Very nice person, amazing location !

May 3, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review! Marco is a star, we're glad you think so too. Thanks again for choosing Attic.

Rated 5 out of 5 stars

I’m very happy with Attic Self Storage…

I’m very happy with Attic Self Storage in Harrow. Nice and clean; 24h access easy and convenient. People were very welcoming and helpful. They made it sure I can use the storage smoothly.
I highly recommend it.

April 29, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Istvan! We're pleased to hear that you're satisfied with the facility and service, thanks again for choosing Attic.

Rated 5 out of 5 stars

24h acces storage

I am so happy to find an emergency storage which is accessible 24h, absolutely very easy to acces by phone app with doors opening and close automatically. I highly recommend Attic Storage as is the best place to store things when you nedd to move accommodation or anything. Staff office very very helpful in every step for you to understand how to use the system and give the best storage and offer. Many thanks to Samir! Highly recommend!

April 26, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Hantari! At Attic, we strive to provide a best-in-class self-storage experience for our customers, so we're thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Maria and Samir offered us excellent…

Maria and Samir offered us excellent customer service today on our visit.

Samir went over and above what was expected…Friendly, knowledgeable and personable! Really appreciate his assistance. Great customer care.

Highly recommend this place and speak to Samir. He knows his stuff.

The app is cool.

April 25, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review! At Attic we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Staff was very pleasant and helpful

Staff was very pleasant and helpful. They dealt with opening my account and setting up storage. Would recommend to everyone.

April 19, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Nick! The team will be pleased to hear that they were able to help. Thanks again for choosing and recommending Attic.

Rated 5 out of 5 stars

Had a very nice experience

Had a very nice experience, Samir was a great help.

April 18, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Ravi! Samir will be pleased to hear that he was able to help. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Reason I stay…

I have been here since they opened on the first day. I have moved several times to different units and they have always been supportive. Take in my delivery and put it all together for me and ensure it’s all safe. Mainly Marco and Maria who always phone me to let me know I have delivery and always helping move units.

April 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look