Attic Self Storage - Harrow Reviews 205

TrustScore 5 out of 5

4.9

164 Honeypot Lane,, Harrow, Edgware, HA71EE London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The experience was brilliant and the service received from Marco at the Harrow site was second to none. Thank you Marco. Absolute pleasure to do business with you.

Company replied

Rated 5 out of 5 stars

Easy sign up process!! Price very competitive as well as being a state of the art facility with 24 hour access and friendly polite staff including Samir, Branch Manager who helped me rent the unit. H... See more

Company replied

Rated 5 out of 5 stars

I am so happy to find an emergency storage which is accessible 24h, absolutely very easy to acces by phone app with doors opening and close automatically. I highly recommend Attic Storage as is the be... See more

Company replied

Rated 5 out of 5 stars

A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage. Also many thanks to the manager James, for looking af... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Business to Business Service
  3. Moving Supply Store
  4. Records Storage Facility
  5. Storage Facility

About Attic Self Storage - Harrow

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

visit site get a quote

Contact info

  • 164 Honeypot Lane,, Harrow, Edgware, HA71EE, London, United Kingdom

  • 02039856800

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great first time experience

Had a great experience as a first time customer. Andre especially is always super friendly, approachable and kind and goes out of his way for his customers and it’s much appreciated! Lee and the team also.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great staff

Andre, Marco & Maria were super helpful and welcoming- would definitely recommend attic storage

April 13, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Kush! The team will be pleased to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Marco is sooo lovely and helpful!

Marco is sooo lovely and helpful!

April 5, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review! Marco is a star, we're glad you think so too. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Very good team

Very good team, your Harrow branch Marco, Marie and team good prices !

March 17, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review, Darron! We're pleased to hear that you were satisfied with the price and service. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Very impressed with the service we…

Very impressed with the service we experienced today.
Ange patiently talked us through our options and explained everything in detail. We felt very happy and comfortable and she made everything so easy. What a lovely lady!

March 15, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review! We're pleased to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Samir was very helpful and explained…

Samir was very helpful and explained everything really well. Outstanding service!

March 11, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review, Waseem! Samir will be pleased to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Marco couldn't have been more helpful…

Marco couldn't have been more helpful or friendly. His efforts are always greatly appreciated.

January 11, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review! Marco is a star, we're glad you think so too. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Amazing Service

Hi Team

When we talk about Attic team, they are giving fantastic service. There has Fantastic team. Also Attic has good facilities as well. Specially, the staff Marco, Maria and Ange are loving and funny guys. I really love them.

Keep it up guys..

Cheers!!

March 6, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review, Kesara! We're thrilled to hear that you're pleased with the service and facility. Thanks again for choosing Attic.

Rated 5 out of 5 stars

I have a Storage Unit with the Harrow…

I have a Storage Unit with the Harrow Branch and it probably works out ££££ better than Big Yellow BUT we only decided to go with ATTIC because of the FANTASTIC customer service we got from @ the store, Especially a Big Shout out to Marco who helped me find the best storage unit for my needs and has and still is very helpful, always happy to help with anything I need, also on my arrival at the store we were welcomed by such friendly and happy staff who guided us through the process. Would recommend this service to anyone who is looking for a stress free experience.
Marco keep up the excellent job you’re doing 👍

February 27, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for taking the time to review us, Rachel! At Attic, we strive to provide our customers with an all-round best-in-class storage experience. So we're thrilled to hear your feedback! And you're right, Marco is a star, we're glad to have him on the team! Thanks again for choosing Attic.

Rated 5 out of 5 stars

Pleased I have moved to Attic Storage…

Pleased I have moved to Attic Storage after with another company. Impressed with help received from Maria, Samir and others. Good clean and 24 hr access.
and secure.

February 19, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Shan! We're thrilled to hear that you are satisfied with the facility, service, and 24-hour access. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Fantastic end to end service from Marco…

Fantastic end to end service from Marco Pierro, from the initial call to the ongoing communication it has been a pleasure, will certainly recommend Attic and Marco to friends and family, thank you again.

February 16, 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for taking the time to review us, Kashem! Marco is a star, glad you think so too. He will be thrilled to hear that you were satisfied with your experience. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Excellent company

Excellent company with high tech entrance processes in place and received complete walk through of thos process from their friendly staff, Maria Basile and Marco Pierro in particular

January 7, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your kind words, Girish! The team will be pleased to hear that they were able to help you with everything you needed. We're also thrilled you approve of our app-controlled locks. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Fantastic team and great service.

Samir, Andre looked after us well, explained and showed everything to us. Overall I’m really happy with the service I’ve received

January 19, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review, Vinod! Samir & Andre will be pleased to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Samir was very helpful

Samir was very helpful, showed us an ideal size storage without trying to upsale and applied the appropriate discount needed. Very helpful and fast!

January 4, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review, Dayal! Samir will be thrilled to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Good service

Good problem solving skills

January 4, 2024
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for your review, Nisreen! We're pleased to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

5 Star Experience

Maria at reception was very helpful and informative. She was polite and understanding which made the procedure smooth. She works with a smile on her face and describes everything with great detail. Amazing customer service skills.

September 2, 2023
Unprompted review
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Reply from Attic Self Storage - Harrow

Thank you for taking the time to review us, Candi! Maria will be thrilled to hear that she was able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Samir was welcoming and provided me…

Samir was welcoming and provided me with all the information needed.

December 18, 2023
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review! Samir is a star, we're glad you think so too. Thanks again for choosing Attic.

Rated 5 out of 5 stars

customer service…

Samir has fantastic customer service everytime I call up he’s always happy to assist me. He’s down to earth and understanding, I wish there was more people like Samir!

December 17, 2023
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Esther! Samir will be thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 5 out of 5 stars

There is outstanding self-storage

There is outstanding self-storage, Angela and James have really helped me out to choose the rights size of the storage,

December 15, 2023
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review! Angela & James will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.

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