The product aroved swiftly and easy to install The siren itself sounds a little choked up and crackly.. However it works well.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Great experience - when I had a question about my order, it was quickly and professionally responded to. Would definitely buy from again.
Overall it was great
Overall it was great. Quicker delivery times would be the only suggestion
Very happy with the easy transaction…
Very happy with the easy transaction and delivery. My item arrived earlier than expected! I was notified with the delivery process every step of the way.
Having problems with one sensor in…
Having problems with one sensor in settings to the receiver unable to activate melody keeps reverting back to the channel 1 On the receiver. Followed videos will continue trying. Overall the product was well packed on receipt in Darwin Northern Territory Australia. Would consider more once this one works
Excellent product
Excellent product
fantastic service
Great person to deal with
thanks mohamid
The scissors arrived promptly and in…
The scissors arrived promptly and in very good new condition. They are the genuine Wiss shears. Price very reasonable.
Highly recommend Directnine
I was pleasantly surprised, having never ordered online before from Directnine, by the great service. Ordering was easy and considering my package was sent from USA my purchase arrived within 2 weeks, all in great condition. I would definitely order again from Directnine should the need arise. I would highly recommend Directnine.
Pleasure to deal with!
Bought a WiFi speaker adapter from DirectNine, took a little longer than expected to arrive but was kept informed of progress the whole way. Product arrived exactly as described and does the intended job very well. Will no doubt purchase again from DirectNine.
Just took along time
Just took along time, didn’t know it came from overseas, thought it would be stocked in OZ
Very wick to respond to Enquiries
Very wick to respond to Enquiries, excellent
Arrived within the time frame expected…
Arrived within the time frame expected and was packed very well to ensure it arrived undamaged. The item is exactly what I wanted and Im very happy with it.
Purchase was in much better condition…
Purchase was in much better condition than I expected. Very pleased.
Globe packaging
It would have been better if the globes had more protection as one of the boxes was crushed but the globe still worked
Product as described
Perfect
Ordered stuff, got updated as to how it was progressing , goods arrived in a reasonable time and were of great quality
I'm Happy.
Your product was what you said it was, therefore I'm happy.
Received the product quickly and in…
Received the product quickly and in good order. Thanking you.
Great range
I needed to replace the intake grill for my central heating. Direct Nine was the only company that had the range of options required to allow me to find exactly what I needed
An OK negotiation for an American product to use here in OZ
I ordered a green bankers lamp with a brass stand that I had been looking at for a while.....when it was discounted I decided to purchase it....when it arrived I realized that it was compatable for American 120 volts electricity and not 240 volts electricity for here in Australia so I could not plug it in to our Australian electricity outlet. I was very disappointed as no where on the order did it advise this important fact. I thought I was dealing with an Australian company. I was going to send the lamp back so I emailed Directline and luckily got Wavell who was very helpful and advised me that I could buy a power reducer/converter at a cost of $50 to fix my problem so I could use my lamp. As I live on a rural property out of town in remote Far North Qld I would have to travel 90 klms (round trip) to the nearest town to purchase the power reducer. I advised that this solution to my being able to use my lamp was an extra cost to me and luckily Wavell said he would assist me with a discount on the lamp which went close to covering my purchase of $50 for the reducer. I really liked the lamp and wanted to keep it so thought this was an OK negotiation. Apparently my discount is on its way into my bankcard account. Thanks Wavell.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







