Au Myprotein Reviews 8,070

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,765 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them to be good and effective. Many also appreciate the efficiency of the delivery service, noting that orders often arrive quickly and are well-packaged. The ordering process is generally described as smooth and straightforward, with some consumers highlighting the good value and sales available. However, some people were dissatisfied with certain aspects of their experience. Issues with delivery, such as delays, damaged packages, or incorrect items, were occasionally reported. Some customers also found the taste of certain products to be unpleasant or overly sweet, and there were concerns about products arriving with short expiry dates. Additionally, a few reviewers mentioned unexpected international transaction fees or difficulties with customer service regarding order issues.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the quality, taste, and effectiveness... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise fast delivery, quick... See more

Order

Consumers find order to be ambiguous, with many reporting issues such as duplicate orders that couldn't be... See more

Quality

Clients share positive opinions on quality, with many praising the products as really good, amazing, and... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers praise affordable prices, great value,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Shipping was quick, prices great, quality is nice however the leggings are so long it's ridiculous! I will need to either cut them and fold or have them altered to wear. I am of average height 5ft 6"... See more

Company replied

Rated 3 out of 5 stars

I love the products however one of my drops arrived opened and had spilled through the box which was pretty disappointing.

Company replied

Rated 3 out of 5 stars

Awful delivery experience, takes 11 days to deliver to sydney CBD. The vanilla whey isolate is good, but the creatine creates discomfort in the stomach.

Company replied

Rated 3 out of 5 stars

Delivery took too long and the delivery driver dropped it at my front gate rather than front door. Lucky no one stole it. I can send a photo if you need me to. Very very inappropriate and lazy to of t... See more

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States

  • au.myprotein.com

3.4

Average

TrustScore 3.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick and efficient delivery plus great…

Quick and efficient delivery plus great deals for students.

April 11, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great product

April 10, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great site

Great site

Amazing sales and deals. Very wide range of products and flavours to choose from!

April 1, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent

We ordered from Australia & my purchase was perfect & here within a week !
So impressed!

April 9, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Pretty cool

Pretty cool, i like to shop there

April 2, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 1 out of 5 stars

Wrong product and won’t return

Took forever to arrive and when it did, it was chocolate not unflavoured. Chocolate is awful. Tried to return it and I got a major runaround. Still unable to return 3kg of this rubbish though I haven’t given up yet

March 27, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

The website is user friendly

The website is user friendly, setting up an account is easy. I received the ordered package as per mentioned time period.
however, they did not send the free shaker as a first time buyer.

April 8, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 5 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Brilliant Protein powders and BCAAs…

Brilliant Protein powders and BCAAs have been using it for years now!

April 22, 2025
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review.

I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Great service and product

Great service and product. Smooth delivery

April 8, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Delivery hasn’t come through and you…

Delivery hasn’t come through and you are asking for the feedback. Late delivery.

April 1, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Best ever protein i am using this from…

Best ever protein i am using this from last two years.

April 1, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Shipping was quick

Shipping was quick, prices great, quality is nice however the leggings are so long it's ridiculous! I will need to either cut them and fold or have them altered to wear. I am of average height 5ft 6" I would not purchase again for this reason.

March 31, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 5 out of 5 stars

Order is easy and product arrives…

Order is easy and product arrives quickly. I’ve been ordering from this company for years and never had a problem.
Very professional and trustworthy 👍

April 4, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 1 out of 5 stars

Would not recommend the berry flavour

Would not recommend the berry flavour, it is so sweet it's sickening.

March 28, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Delivery on time.

I have order impact whey isolate on 01/04/2026,
still there is no update regarding item.
Now who will I contact for update or how will i track my parcel?
Can you please guide and update ASAP.
If it take long then i will change my brand and cancel order.

April 1, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

I was sent expired stock

I was sent expired stock, I’m really disappointed given I’ve ordered the flavour drops before and was looking forward to using them

March 29, 2026
Au Myprotein logo

Reply from Au Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

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