Auction House UK - Auction House Scotland Reviews 

100
TrustScore 5 out of 5

4.8

Munro Place 42-46, building 3, G13 2UP Glasgow, Scotland, GB


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Rated 5 out of 5 stars

Auction House were great in selling what was a very unique structure, 4 underground chambers! They marketed it well and kept me updated and informed throughout the whole process. Everyone i dealt... See more

Company replied

Rated 5 out of 5 stars

From a sourcing point of view, John Loudon at Auction House Scotland is great. There maybe deals that are too far gone for your investors but we ended up getting our customer more at auction than the... See more

Company replied

Rated 5 out of 5 stars

Auction House Scotland did what they said they would do to assist me in selling my house at 14/16 Dovecot Park in Selkirk Scottish Borders, settlement date was on the 7th February 2025. What attracted... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Auction House Scotland enough, I spoke with a guy called Jon Adams who gave me all the information I needed really helpful & he put me in touch with a solicitor who himself was a brill... See more

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Company details

  1. Real Estate Auctioneer
  2. Auction House

Written by the company

Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.


Contact info

  • Munro Place 42-46, building 3, G13 2UP, Glasgow, Scotland, United Kingdom

  • 0141 339 4466

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

450 reviews in the last 12 months

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Rated 5 out of 5 stars

I sold my family home this year that…

I sold my family home this year that has been in the family for generations. It was a difficult decision however I felt completely at ease with the whole process with auction house Glasgow. Ross McGinley arrived at the property explained the process, was absolutely fantastic. He was exactly the type of person the family needed when handing over the property after all of those years. I don’t have a bad word to say about the service. When offers came through for the property, the negotiators which I believe there is two (George and Nicola) - both were very helpful in going over the offers received and again made the whole process feel a lot lighter. Thank you!

March 26, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hello Abby, thank you for your wonderful review! All the best - Auction House UK

Rated 5 out of 5 stars

My mother and I reside in the United…

My mother and I reside in the United States. We were referred to Auction House UK- Auction House Scotland through the Empty Homes Program. Our property sold in about a week! We thank the organization for its professionalism and kindness.

June 23, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review of Auction House; we are so pleased to hear you found the team to be professional and kind - All the best - Lauren

Rated 5 out of 5 stars

Excellent service

Many thanks to George Elliot at Auction House Scotland who took care of the sale of our property.
We were really impressed with the proactive way Auction House Scotland dealt with our sale and we would recommend them without hesitation to anyone looking to sell a property in Scotland.

June 5, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review of George & Auction House; we are so pleased to hear he provided you an excellent service. All the best - Lauren

Rated 5 out of 5 stars

Property Purchase Skye

very easy process and Nicola was very helpful, 3 weeks from start to completion highly recommended.

May 14, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review of Nicola and Auction House, we are so pleased to hear you found Nicola to be very helpful. All the best - Lauren

Rated 5 out of 5 stars

A highly professional service

A highly professional service, with friendly, helpful and informative communications from Matt, Nicola and George at Auction House Scotland.
They found a buyer quickly and the sale went through smoothly.
Would absolutely recommend Auction House Scotland if you're looking for a trustworthy company to sell your home hassle-free.

May 1, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review of Matt, Nicola and George, and the Auction House Scotland team. We are so happy to hear you found the service to be friendly, helpful and informative. Thank you for recommending us, all the best - Rachael

Rated 5 out of 5 stars

House sale

The fact that I had never sold a house before Auction House Scotland made the whole process very easy and there extremely friendly and helpful staff kept me informed every step of the way.
I would recommend this company to anyone selling a house
Thank you very much for your help

March 21, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review of Auction House Scotland. We are so happy to hear you found the experience helpful and friendly. Thank you for recommending us, and we look forward to helping you again. All the best - Rachael

Rated 5 out of 5 stars

A personal experience from AHS

A personal experience from AHS. Fully recommend this company for customer service and valuable industry knowledge.
Thank you so much

April 15, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your positive review of our Auction House Scotland team. We are pleased to hear you found the experience personal and valuable, and would recommend our service. Best wishes - Rachael

Rated 2 out of 5 stars

Not too great, but got through in the end

Made it through in the end but the Auction House employee who facilitated the purchase made me feel like he didn’t care at all and basically did the bare minimum through out the process. And of course they charge an exorbitant rate much higher than an estate agent for not doing much at all. Sad that much money went to them.

December 15, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hello Hamza
We're really sorry to read that you don't feel you had a positive experience. Our records show that your offer was agreed and completed with no known issues or concerns raised by yourself throughout the process. Our team pride themselves on high levels of customer service and a passion for supporting our clients, so we're really disappointed to read that you do not feel this was the case for you. I believe the Scotland team have contacted you directly for some more information so they can fully understand the specific details of your feedback. All the best - Abi

Rated 5 out of 5 stars

House purchase Inverclyde

Just completed purchase on house in Greenock with Auction House. Very quick, easy and professional service throughout 👍

January 31, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review of Auction House. We are so pleased to hear you were provided a quick, easy and professional service. We look forward to helping you again - Lauren

Rated 5 out of 5 stars

Professional Professiional …

Professional Professiional respectively the best company that provides detail to detail information and keeps you informed ever step of the way . Absolutely a 5 star with the professionalism for this company
Thank you George Elliott and John Loudon.

January 4, 2024
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hi Raja, thank you for your fantastic feedback. All the best - Sam

Rated 4 out of 5 stars

An easy and cost-effective…

An incredibly easy and cost-effective way to sell a property, with very good customer service from Auction House Scotland.

November 30, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hi David, thank you for your fantastic feedback! If you have any specific improvements that we could make to deliver a 5 star service instead of 4 stars, that would be valuable for us to know. All the best - Sam

Rated 5 out of 5 stars

Would recommend and will be using again.

Great experience working alongside this team. Mainly dealt with Ross and George and they couldn't have done more for me. I was kept informed of all information passed throughout auction house and solicitors. My property took quite a while to sell but a huge thanks to the persistent work of George and others involved to help get the sale across the line! Brilliant company and brilliant guys!

December 12, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hi Kirsten. Thank you for your fantastic feedback, we're really pleased you had a great experience with Ross, George and the Auction House Scotland team. All the best - Sam

Rated 5 out of 5 stars

Thank you for all the hard work of all…

Thank you for all the hard work of all the team and a special thanks to Mandi for her help, too

November 24, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hi Lee, thank you for your great feedback. We'll be sure to pass this onto Mandi and the Auction House Scotland team. All the best - Sam

Rated 5 out of 5 stars

I have just sold a property via auction…

I have just sold a property via auction house and was supported at every step by Ross and Eilidh. Their dedication and customer service skills were excellent and made the stressful process of selling a home seamless

Highly recommended

November 3, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hi Lorraine. Thank you for your great feedback, we're so pleased you had a great experience with Auction House Scotland. All the best - Sam

Rated 5 out of 5 stars

Professional service

Professional service. Property sold at a good price. Thank you Eilidh.

October 20, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review. All the best - Sarah

Rated 4 out of 5 stars

a reliable and friendly company

Despite being a bit over ambitious over the price we might have hoped for, we found them an excellent company to deal with and would recommend them.

October 19, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Thank you for your review. All the best - Sarah

Rated 4 out of 5 stars

Re-assuring

Commenting as a buyer, Auction House felt friendly and safe. The two most important criteria for me. I have deducted one star because a) it was not always easy to search the website and find the particular property I was following and b) it was not apparent to me that I had to re-register after the property was delayed to a later auction. a) and b) might say more about me than AH though.

September 13, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hi David, thanks for your feedback. We're so glad you found the process friendly and safe. We'll be sure to take your feedback on website navigation on board. Many thanks - Sam

Rated 1 out of 5 stars

Scam

Scam. They lure you in with 'national in person auctions and huge success stories with quick sales. They say they will put your property on the auction but dont. Then when you dont get on the auction and want to stop the process they hit you with a 'withdrawl fee' for marketing costs plus other fees.



I dealt with Mat and Eilidh.



I even tried to speak to the Director but was told they 'are too busy for phone calls'... all they did was put the flat on Rightmove and try sell it with exorbitant agent fees on the market not at an Auction... why? Because they dont want to ruin their stats that they wax lyrical about to lure you in on the first place...



What waste of time, energy & money.

October 4, 2023
Unprompted review
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Reply from Auction House UK - Auction House Scotland

Hello Mr. Beaumont,

Thank you for reaching out to us regarding your recent auction experiences. We truly value your interest in our services and appreciate your patience in this matter.

As discussed in our previous email communication, your property has already been to auction twice, and we regret that you have not achieved the results you were hoping for. To provide clarity, we have included the link to the most recent auction listing: https://online.auctionhouse.co.uk/lot/details/101052

We want to assure you that we take your feedback seriously and have taken the time to thoroughly explain the reasons behind your outcomes, and we encourage you to reach out to us as suggested in our previous email.

Your frustration is completely understandable, and we want to work closely with you to address any concerns and improve your future auction experiences. Please do not hesitate to get in touch with us; we are eager to assist you.

Thank you for your understanding, and we look forward to the opportunity to speak with you soon.

Kind Regards
Mandi Cooper

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