After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him. I shouldn't have worri... See more
Company replied
First Floor, Caledonia House, Lawnswood business park, LS16 6QY Leeds, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him. I shouldn't have worri... See more
Company replied
After a considerable period of frustration going through the conventional sales route, and not receiving decent offers, we contacted Auction House for help, knowing little about auctions. we were help... See more
Company replied
Bryony ( Leeds branch) explained everything to us, to enable us to sell our parents home, she explained charges, took the photos and gave follow ups, the property sold a month later and she called to... See more
Company replied
Our contacts at Leeds were Bryony and Rebecca. They were helpful and friendly and gave us regular updates throughout the process. Every property is different, the team provided an experienced yet opti... See more
Company replied
Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.
First Floor, Caledonia House, Lawnswood business park, LS16 6QY, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good method to sell if you don't want the hassle to make it look pretty for the retail market

Reply from Auction House UK - Auction House West Yorkshire
From my recent experience I can wholeheartedly recommend West Yorkshire Auction House who sold my mother’s property. They provided an excellent service, were highly professional and gave first-class support and guidance throughout the process. I was rather unsure about going down the auction route but I had no need to be. It was all handled expertly. Communication skills were first rate, Dan in particular, who explained the auction process clearly. A very reliable team.
Wendy

Reply from Auction House UK - Auction House West Yorkshire
I was nervous about buying at auction, as I'd never done it before. James was great beforehand and reassured me, and on the day of the auction, it ran calm and measured, James made it very enjoyable and I felt a lot better about it than I had expected

Reply from Auction House UK - Auction House West Yorkshire
I recently dealt with Auction House West Yorkshire, as I needed to sell a house which wasn't suitable for sale by a traditional Estate Agent due to it needing rewiring.
Their service has been excellent. From the very start of the process, when Dan carried out a property visit to do a video walk-through, right up to the day of the auction, I was given regular, detailed updates. And, I'm very pleased to say, the property sold on the day of the auction, for 20 percent more than the initial valuation from a local Estate Agent. And with much less hassle, as there was no need for a property survey.
Highly recommended company with a genuine focus on helping its customers.

Reply from Auction House UK - Auction House West Yorkshire
I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back then
The reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit.
Its worth a review because this really is an ethical firm that puts you first .
I am proof .
Thank you Dan and Bryony .
Auction house is a fantastic firm

Reply from Auction House UK - Auction House West Yorkshire
The whole process from start to finish was totally stress free and everyone at Auction House kept us informed all the way through and still are updating me , I’ve recommended Auction House to a friend of mine .
Much appreciated
Glenn

Reply from Auction House UK - Auction House West Yorkshire
I would like to say a big thank you to Dan Andrew's and his colleagues for all they did selling my late mum & dad house at auction on 11th September a thank you mark

Reply from Auction House UK - Auction House West Yorkshire
I contacted Auction House in mid-August through their online enquiry form, requesting communication via email due to my discomfort with phone calls. Having owned my home for seven years, it had become increasingly difficult for me to manage the costly repairs and renovations it required. After some research, I noticed several local properties had sold above expectations through the auction method, so I decided to explore this option.
Dan Andrews promptly responded to my enquiry, contacting me via email outside of normal working hours. He offered to visit for a valuation and take photos the very next day. Within 48 hours, my property was listed on Rightmove and the Auction House website, with an auction scheduled just three weeks later.
The auction process was thoroughly explained to me, and I was kept informed at every stage by Dan and his colleagues, Carly and Rebecca. Any questions I had were answered clearly and promptly. The entire team was knowledgeable, professional, and friendly throughout. Once I handed over the keys to Auction House, I had peace of mind knowing everything was being handled for me. They even recommended a solicitor to ensure a smoother and quicker completion process, saving me the hassle of searching for one myself.
The auction itself was an engaging experience, watching other properties being sold, and wondering how mine would fare. The auctioneer did a fantastic job encouraging bidders and adjusting bid increments to secure the best possible outcome for me. Dan had set a reasonable guide price, with my reserve price just 10% higher. Two days before the auction, I was informed that a cash offer at the reserve price had been made. After careful consideration, I chose to proceed with the auction instead. The team was incredibly supportive, explaining the next steps in detail and providing links for me to watch the auction in real-time.
I was thrilled when Dan contacted me after the auction to inform me that the property had sold for over £5,000 above my reserve price, achieving the target I had set from the start. I couldn't be happier with the result.
I highly recommend Auction House West Yorkshire for anyone considering selling a property, particularly one in need of some work. The process is far more efficient and streamlined compared to traditional estate agents. For anyone apprehensive about the auction process, rest assured, Auction House provides clear guidance and detailed information every step of the way. Watching other properties being sold is also a fascinating experience, reminiscent of popular TV shows. A 5-star service from start to finish—thank you again to the entire team!

Reply from Auction House UK - Auction House West Yorkshire
The overall service from initial home visit to auction ran very smoothly. I was kept up to date with all activity all the way to the auction date. The communication and advice received from Dan and the team was extremely helpful. I would have no issue recommending Auction House UK in the future.

Reply from Auction House UK - Auction House West Yorkshire
5 stars because I cant give more, process smooth from start to finish, Dan specially was very helpful and professional, very happy with the result of my auction.

Reply from Auction House UK - Auction House West Yorkshire
From my first initial enquiry to the end of the process, each member of the team was professional, efficient, helpful and friendly. Making the experience as stressfree and smooth as possible.

Reply from Auction House UK - Auction House West Yorkshire
I successfully sold through auction house. Dan was especially helpful in managing the process from start to finish.

Reply from Auction House UK - Auction House West Yorkshire
Recommended to all, very pleasant and knowledgeable James and his lovely team, colleagues Rebecca Michelle and Carly are helpful, friendly, professional and informative throughout, from initial contact to aftersale. Their caring understanding and respectful manner is greatly appreciated. For anyone who wishes to sell or buy, the efficient service and good experience will be beneficial. Best Wishes to all.

Reply from Auction House UK - Auction House West Yorkshire
Having never auctioned a house before I wasn’t sure of the process and how it worked. I dealt with James Pank who was patient, supportive and professional from beginning to end. He took time to treat me as an individual and was understanding of my personal circumstances surrounding the sale. Every stage was clearly explained to me and James kept in touch all the way through the process. I would highly recommend James and the team at Auction House to anyone looking to auction their property.

Reply from Auction House UK - Auction House West Yorkshire

Reply from Auction House UK - Auction House West Yorkshire
Auction House was able to sort out a viewing for one of our disabled clients. This enabled them to safely visit and view the property by themselves, promoting independence.

Reply from Auction House UK - Auction House West Yorkshire
I was very pleased with the initial prompt response.
The process was explained fully by the Leeds valuer Daniel.
And I also give full praise to this man for his attention to detail.
We were kept informed at every step of the way right up to Auction day.
The house was sold at Auction at a better price than we expected too....partly due to the calm, confident skill of the auctioneer - James.

Reply from Auction House UK - Auction House West Yorkshire
We came across Auction House after a stressful and emotional five months of trying to sell my grandparents home privately. Our first point of contact was Daniel. From the moment we first spoke Daniel was brilliant. He was both professional, understanding and compassionate. Daniel explained the process in detailed but simple terms and it was in fact a smooth transaction from beginning to end. We completely trusted Daniel’s advice and guidance because he instilled us with confidence. We were shocked with the final price at auction which was significantly higher than any of us expected. Thank you to Daniel and Auction house for such a great service.

Reply from Auction House UK - Auction House West Yorkshire
First time using Auction House UK, full 5 Stars.
Mainly dealt with James Pank, great service throughout the process, provided an overview of how the auction would work, kept informed in the lead up to the day of the auction. Would definitely recommend.

Reply from Auction House UK - Auction House West Yorkshire
Excellent service from start to finish, made the whole process simple, excellent marketing & regular updates. Special shout out to Bryony, many thanks!!

Reply from Auction House UK - Auction House West Yorkshire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.