After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him. I shouldn't have worri... See more
Company replied
First Floor, Caledonia House, Lawnswood business park, LS16 6QY Leeds, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him. I shouldn't have worri... See more
Company replied
After a considerable period of frustration going through the conventional sales route, and not receiving decent offers, we contacted Auction House for help, knowing little about auctions. we were help... See more
Company replied
Bryony ( Leeds branch) explained everything to us, to enable us to sell our parents home, she explained charges, took the photos and gave follow ups, the property sold a month later and she called to... See more
Company replied
Our contacts at Leeds were Bryony and Rebecca. They were helpful and friendly and gave us regular updates throughout the process. Every property is different, the team provided an experienced yet opti... See more
Company replied
Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.
First Floor, Caledonia House, Lawnswood business park, LS16 6QY, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honest advice, clear & precise direction to get the best price possible. Straightforward transaction. Seamless. Highly recommended.
I can only reiterate what others have said. They are a very friendly bunch who explained every single aspect in simple and easily understandable terms, and communicated regularly to keep me in the loop, before, during, and after the sale. I will certainly recommend them to others. 100%.
A pleasure to deal with , they are helpful and communicate well but of most importance - their advice is good : a pre auction offer was received which exceeded the reserve but they advised against accepting it judging that a better price would be achieved at auction given their assessment of the strength and reliability of the interest. They were right, the sale price achieved considerably exceeded the offer!
I would really recommend this auction house. Chris Jackson who was really friendly kept me fully informed from start to finish. Also his colleague Stephen Schofield was also of great help.
Very efficient, excellent explanation of the auction process and communication before,during and after the process.
Always available to discuss any queries and very helpful and supportive at all times.
Abig thank you to all the team involved.
Stephen and Jon were great all the way through the process always kept us in the loop
I have previously bought through the Auction House, so i have full confidence in them as a whole. But since the change of going on line to bid, i have needed extra TLC. I have called them so many times, to confirm, if i am doing the right thing etc and they have been so friendly, so patient with me, especially Stephen. You are great at your job, i can imagine you get some demanding people expecting the world, but i so appreciate you, giving me the confidence and help when needed, i am on the right path. Ps thanks to the lady whom also has patience and Chris, who was very helpful too.
I was passed onto Auction House West Yorkshire by my estate agent as my property was not suitable for a normal sale, due to its condition. Stephen and Jon were my points of contact and managed all aspects of the process of sale from arranging my EPC, brochure, house viewings, giving feedback from viewings etc. and all the way through to the auction itself on 14/12/22. I was very impressed with how they supported and helped me throughout, which was most appreciated as I did not have any prior knowledge or experience of house selling by auction. I felt that they went the extra mile for me as they provided meter readings several times that I required for my energy provider, as I was unable to get them myself due to living in Buckinghamshire. I was most grateful for this and not having to make a special journey up to Yorkshire to do this saved me both a lot of money and time.
I would thoroughly recommend Auction House West Yorkshire to anyone who is selling a property that requires a sale by auction.
Jon was excellent in every aspect, kept me informed at all times, professionally friendly and gave me his expert advice.
Would not hesitate in recommending your company.

Reply from Auction House UK - Auction House West Yorkshire
I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.

Reply from Auction House UK - Auction House West Yorkshire
The professionalism, service and price achieved by West Yorkshire Auction House in their 14th December auction more than exceeded my expectations. Highly recommended.

Reply from Auction House UK - Auction House West Yorkshire
Avoid..
It’s not the valuation === more waffle.
Chris said he had a list of property developers/ builders to buy this property….
Steven explain they did not …
No viewings. No bids . No sale …
Chris tells lies and waffles…
Beware….. now my property has a red mark against it online …as unsold ……bad news …
What a waste of time…
The only advertising they do is put your property on Rightmove.
And they charge you £250 or £500 for this plus 2% including taxes on the sale price ..
Full of promise then full of waffle….
Avoid…
Ring round estate agent’s in the area as no one has a good word about how Chris works …
He agrees a high reserve price then as no marketing is done so no response they want to lower the sales price
I had no sale as not one viewing, not one bid ..just a load of waffle…

Reply from Auction House UK - Auction House West Yorkshire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.