Auction House UK - Auction House West Yorkshire Reviews 

73
TrustScore 5 out of 5

4.8

First Floor, Caledonia House, Lawnswood business park, LS16 6QY Leeds, GB


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Rated 5 out of 5 stars

After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him. I shouldn't have worri... See more

Company replied

Rated 4 out of 5 stars

After a considerable period of frustration going through the conventional sales route, and not receiving decent offers, we contacted Auction House for help, knowing little about auctions. we were help... See more

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Rated 5 out of 5 stars

Bryony ( Leeds branch) explained everything to us, to enable us to sell our parents home, she explained charges, took the photos and gave follow ups, the property sold a month later and she called to... See more

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Rated 5 out of 5 stars

Our contacts at Leeds were Bryony and Rebecca. They were helpful and friendly and gave us regular updates throughout the process. Every property is different, the team provided an experienced yet opti... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House

Written by the company

Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.


Contact info

  • First Floor, Caledonia House, Lawnswood business park, LS16 6QY, Leeds, United Kingdom

  • 0113 393 3482

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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4.8

All reviews

(73)

450 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest advice

Honest advice, clear & precise direction to get the best price possible. Straightforward transaction. Seamless. Highly recommended.

February 1, 2023
Rated 5 out of 5 stars

I can only reiterate what others have…

I can only reiterate what others have said. They are a very friendly bunch who explained every single aspect in simple and easily understandable terms, and communicated regularly to keep me in the loop, before, during, and after the sale. I will certainly recommend them to others. 100%.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Good judgment!

A pleasure to deal with , they are helpful and communicate well but of most importance - their advice is good : a pre auction offer was received which exceeded the reserve but they advised against accepting it judging that a better price would be achieved at auction given their assessment of the strength and reliability of the interest. They were right, the sale price achieved considerably exceeded the offer!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with

I would really recommend this auction house. Chris Jackson who was really friendly kept me fully informed from start to finish. Also his colleague Stephen Schofield was also of great help.

February 1, 2023
Rated 5 out of 5 stars

Very efficient

Very efficient, excellent explanation of the auction process and communication before,during and after the process.
Always available to discuss any queries and very helpful and supportive at all times.
Abig thank you to all the team involved.

February 1, 2023
Rated 5 out of 5 stars

I have previously bought through the…

I have previously bought through the Auction House, so i have full confidence in them as a whole. But since the change of going on line to bid, i have needed extra TLC. I have called them so many times, to confirm, if i am doing the right thing etc and they have been so friendly, so patient with me, especially Stephen. You are great at your job, i can imagine you get some demanding people expecting the world, but i so appreciate you, giving me the confidence and help when needed, i am on the right path. Ps thanks to the lady whom also has patience and Chris, who was very helpful too.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I was passed onto Auction House West Yorkshire by my estate agent as my property was not suitable for a normal sale, due to its condition. Stephen and Jon were my points of contact and managed all aspects of the process of sale from arranging my EPC, brochure, house viewings, giving feedback from viewings etc. and all the way through to the auction itself on 14/12/22. I was very impressed with how they supported and helped me throughout, which was most appreciated as I did not have any prior knowledge or experience of house selling by auction. I felt that they went the extra mile for me as they provided meter readings several times that I required for my energy provider, as I was unable to get them myself due to living in Buckinghamshire. I was most grateful for this and not having to make a special journey up to Yorkshire to do this saved me both a lot of money and time.
I would thoroughly recommend Auction House West Yorkshire to anyone who is selling a property that requires a sale by auction.

January 12, 2023
Rated 5 out of 5 stars

Jon was excellent in every aspect

Jon was excellent in every aspect, kept me informed at all times, professionally friendly and gave me his expert advice.

Would not hesitate in recommending your company.

December 14, 2022
Auction House UK - Auction House West Yorkshire logo

Reply from Auction House UK - Auction House West Yorkshire

Hi Yvonne, Thank you for sharing your feedback. Delighted to hear about your experience with the West Yorkshire team. All the best - Abi

Rated 5 out of 5 stars

Highly recommend as a buyer

I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.

December 14, 2022
Unprompted review
Auction House UK - Auction House West Yorkshire logo

Reply from Auction House UK - Auction House West Yorkshire

Hi Victoria, thank you for your feedback. Great to read about your experience with the AHWY team. We hope to welcome you back to auction in the future - all the best , Abi

Rated 5 out of 5 stars

Highly recommended

The professionalism, service and price achieved by West Yorkshire Auction House in their 14th December auction more than exceeded my expectations. Highly recommended.

December 14, 2022
Unprompted review
Auction House UK - Auction House West Yorkshire logo

Reply from Auction House UK - Auction House West Yorkshire

Hello, thank you for your feedback. We're delighted that you had a successful experience selling at auction. All the best - Abi

Rated 1 out of 5 stars

What a waste of time…

Avoid..
It’s not the valuation === more waffle.
Chris said he had a list of property developers/ builders to buy this property….
Steven explain they did not …
No viewings. No bids . No sale …
Chris tells lies and waffles…
Beware….. now my property has a red mark against it online …as unsold ……bad news …

What a waste of time…
The only advertising they do is put your property on Rightmove.
And they charge you £250 or £500 for this plus 2% including taxes on the sale price ..
Full of promise then full of waffle….
Avoid…
Ring round estate agent’s in the area as no one has a good word about how Chris works …
He agrees a high reserve price then as no marketing is done so no response they want to lower the sales price
I had no sale as not one viewing, not one bid ..just a load of waffle…

June 3, 2022
Unprompted review
Auction House UK - Auction House West Yorkshire logo

Reply from Auction House UK - Auction House West Yorkshire

Hello Richard,

We are really disappointed to hear that you were not satisfied with the result on auction day. Unfortunately valuing a property, especially when we are aiming to sell things in just 4 weeks is not an exact science and sometimes we get it wrong. In this instance it does seem as though the price recommended was too high.

I would like to stress that this is very rare as we have one of the highest average success rates of any auctioneer in the country. The auction that your property was entered into achieved a success rate of 93% and these results can be viewed on the following link: https://www.auctionhouse.co.uk/westyorkshire/auction/past-auctions

All our properties benefit from some of the most extensive marketing campaigns around and are listed on Rightmove, Zoopla, On The Market, Auction House UK and Manning Stainton websites. They also feature on our social media, mailshots and include floor plans, internal photographs and virtual tours. Your property also benefited from everything mentioned but sadly we just couldn’t get any bids on the day.

We would be happy to enter your property into a 2nd auction at no extra charge but if this is not acceptable, we wish you every success in the future.

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