I just wanted to take a moment to express my immense satisfaction with the experience I had purchasing my new Audi Q4 at your dealership. From the attentive service to the seamless transaction, every... See more
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Very professional service! Every time I had been there, I come out as a very satisfied customer. Keep up the good work team !
Company replied
They know what they are doing but they need more resources as it was a very long waiting time to get an appointment and the work was delayed at every step.
Company replied
quality service, friendly employees, easy to book time, short waiting time, spacious and clean waiting room to relax, unlimited free coffee and soda drinks make Audi Gladsaxe unique and special in ent... See more
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Company details
Written by the company
Audi Danmark er del af Semler Gruppen. Semler Gruppen er Danmarks største koncern i bilbranchen med mere end 100 års erfaring inden for import og salg af biler. Vores specialiserede medarbejdere og mangeårige erfaring giver os en stærk placering på markedet. I Audi organisationen er vores vigtigste opgave at begejstre kunder i Danmark.”Vorsprung durch Technik” er vores DNA og dermed den røde tråd i alle vores aktiviteter. Vores mærkeværdier er sofistikeret, sportslig og progressiv, hvilket afspejles i vedvarende innovation og er grundlæggende i al kommunikation og profilering af Audi.
Contact info
Turbinevej 1, 2860, Søborg, Denmark
- 70701025
Skræddersyet tilbehør til din Audi
4.4
Excellent
2K reviews
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Failing three times in a row
Three times in a row, where I used the Audi workshop, and where I had booked the appointment and explained the work/service to be done days in advance, and were I was informed that the car would be ready for pickup by the end of the same day, I was informed by the end of the day either that work had not started and that they needed to keep the car over the weekend, but offered that I could rent one of their much smaller customer-cars for a price of 450 DKK per day. On the last occassion 10 days ago, I had even informed in advance that it was crucial that I got the car back by the end of the day, as it was needed for a long drive, but yet I was just informed that no work had been done, and I could rent one of cars for the weekend.
It appears that the Audi workshops do not care the slightest bit about their customers, possible because they believe they have some kind of monopoly, and that they are more focused on renting out their customer-cars for multiple days.
The Audi workshops in Gladsaxe and on Amager therefore clearly cannot be recommended
April 10, 2026
Unprompted review
Reply from Audi - Gladsaxe
Hi Johannus,
Thank you for your review.
We are really sorry to hear about your experience, and we apologize for the inconvenience.
If you would like to discuss your experience, please send an email to kontooprettelser@semler.dk with the car's registration number, your phone number and a brief description of the process. We will then ensure that the person responsible reviews the case and contacts you.
Kind regards,
Ayra,
Audi – part of Semler Mobility
Reply from Audi - Gladsaxe
Hey Liz,
Thank you very much for your positive feedback!
We're delighted to hear that you had a great experience with us and found our team to be professional. Should you have any questions or need assistance in the future, you're always welcome to reach out.
Kind regards
Ayra,
Audi – Part of Semler Mobility
Alt var super!
October 30, 2025
Reply from Audi - Gladsaxe
Hej Frederik,
Mange tak for din anmeldelse.
Vi er glade for at høre, at alt var super.
Vi ser frem til at byde dig velkommen igen en anden gang!
Med venlig hilsen
Ayra,
Audi – en del af Semler Mobility
Fantastisk god service og behandling på…
Fantastisk god service og behandling på Audi værkstedet i Gladsaxe
August 1, 2025
Reply from Audi - Gladsaxe
Hej Ellen
Tusinde tak for din anmeldelse.
Vi er utrolig glade for, at du fik en god oplevelse hos os.
Vi takker for besøget og ser frem til det næste!
Med venlig hilsen og ønsket om en god dag,
David,
Audi Gladsaxe, en del af Semler Mobility
quality service
quality service, friendly employees, easy to book time, short waiting time, spacious and clean waiting room to relax, unlimited free coffee and soda drinks make Audi Gladsaxe unique and special in entire country.
May 24, 2025
Reply from Audi - Gladsaxe
Hi Nitya,
Thank you so much for your wonderful review!
We truly appreciate your kind words about our quality service, friendly staff, and welcoming waiting area. It’s great to hear that you enjoyed the comfortable surroundings and the unlimited free coffee and drinks.
We look forward to welcoming you again.
Best regards,
Ayra,
Audi, Part of Semler Mobility
Bye to Audi e-tron
A 93K driven Audi A3 e-tron 7 years old car suddenly stopped in the middle of highway due to gearbox failed. After inspected by service center, they said the gearbox including metratonic needs to replace. From the day it was confirmed to service, it took 3 weeks to get back my car. I asked for replacement and for 15 days no replacement car given. Of course, they offered with cost on it but my repair cost was 41K and I have always got a replacement car even when I give to local workshop to fix something without any cost. So last week of the maintenance they gave me a replacement car for free which helped a lot.
In my mind when such a mechanical problem arise with big issues, Audi factory should support customer as car was even not 8 years old and not even driven 100K. Another thing, replacement car should be given without even asking.
On a positive note, service manager Niels was polite person and professional. I assume his superior has not given him proper authority to decide about the basic service.
All in all, I have been always a Audi fan but suddenly this incidence alone concluded me why should a customer to be loyal with Audi! For me this is incidence is enough to decide that, Audi is not for me.
Don't buy Audi.
February 27, 2025
Unprompted review
Reply from Audi - Gladsaxe
Hi Pokharaj,
We are sorry to hear about your experience. We value your feedback and aim to improve our service.
If you'd like to discuss this further, please send your phone number and the car’s registration number so we can look into the matter.
You can send the information to us at anmeldelser@semlermobility.dk.
Thank you for sharing your experience.
Best regards,
Monica
Audi Gladsaxe - en del af Semler Mobility
I’ll give a 5 start to service the…
I’ll give a 5 start to service the service with Audi Gladsaxe. Thanks to the amazing service Niels Jørgensen. 🙏🙏🙏
March 25, 2025
Unprompted review
Reply from Audi - Gladsaxe
Hej Maria,
Thank you for your fantastic review!
We’re thrilled to hear that you received great service at Audi Gladsaxe.
We look forward to welcoming you again soon! 😊
Best regards,
Monica
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Laurits,
Tusind tak for din flotte anmeldelse!
Vi er glade for at høre, at du har oplevet super god kundeservice hos Audi Gladsaxe.
Vi giver kudos videre til Victoria og Lukas, som helt sikkert vil værdsætte dine venlige ord.
Vi ser frem til at byde dig velkommen igen og sikre, at du fortsat får en enestående oplevelse. 😊
Med venlig hilsen,
Monica
Audi Gladsaxe - en del af Semler Mobility
Very professional service
Very professional service! Every time I had been there, I come out as a very satisfied customer. Keep up the good work team !
December 6, 2024
Reply from Audi - Gladsaxe
Hi Arijit,
Thank you so much for your wonderful review - we truly appreciate it!
We're thrilled to hear that you've consistently had a positive experience with our team at Audi Gladsaxe. We'll strive to keep up the good work and continue providing you with excellent service.
Have a great day 😊
Kind regards,
Monica
Audi Gladsaxe - en del af Semler Mobility
Simply the best
Simply the best. It's my Second Q2 and smooth transaction and great sales rep and staff at the dealership. Love the drive and feel nice and safe in a great car
October 17, 2024
Reply from Audi - Gladsaxe
Hi Clarissa,
Thank you for your review - we appreciate it.
Have a nice day 😊
Regards,
Mille
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Anette
Tusind tak for den fine anmeldelse. Det sætter vi stor pris på.
Rigtig god sommer!
Med venlig hilsen
Anders
Audi Gladsaxe - en del af Semler Mobility
Outstanding customer service
Outstanding customer service, great communication and timely delivery. Been a great experience. Highly recommended
June 25, 2024
Reply from Audi - Gladsaxe
Hi Zabi,
Thank you for your review - we appreciate it.
Have a nice day 😊
Regards,
Mille
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Lars,
Tusind tak for din fine anmeldelse - det sætter vi pris på!
Vi glæder os til at se dig igen.
Med venlig hilsen
Vibeke
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Paw,
Tak for din anmeldelse - den sætter vi pris på 😊
Med venlig hilsen
Mille
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Peter,
Tak for din anmeldelse - den sætter vi pris på 😊
Med venlig hilsen
Stella
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Lars,
Tak for din anmeldelse - den sætter vi pris på 😊
Med venlig hilsen
Stella
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hej Henrik,
Tak for din anmeldelse - den sætter vi pris på.
Med venlig hilsen
Stella
Audi Gladsaxe - en del af Semler Mobility
Super service
April 18, 2024
Reply from Audi - Gladsaxe
Hej JD,
Tak for de fine ord om vores service - det sætter vi pris på.
Vi ønsker dig en god dag 😊
Med venlig hilsen
Stella
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hi Prakash,
Thank you for your review - we appreciate it.
Have a nice day 😊
Regards,
Stella
Audi Gladsaxe - en del af Semler Mobility
Reply from Audi - Gladsaxe
Hi Aslan,
Thank you for the nice words about our service - we appreciate that.
We wish you a great day.
With best regards
Vibeke
Audi Gladsaxe - part of Semler Mobility
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