I just wanted to take a moment to express my immense satisfaction with the experience I had purchasing my new Audi Q4 at your dealership. From the attentive service to the seamless transaction, every... See more
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See what reviewers are saying
Very professional service! Every time I had been there, I come out as a very satisfied customer. Keep up the good work team !
Company replied
They know what they are doing but they need more resources as it was a very long waiting time to get an appointment and the work was delayed at every step.
Company replied
quality service, friendly employees, easy to book time, short waiting time, spacious and clean waiting room to relax, unlimited free coffee and soda drinks make Audi Gladsaxe unique and special in ent... See more
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Company details
Written by the company
Audi Danmark er del af Semler Gruppen. Semler Gruppen er Danmarks største koncern i bilbranchen med mere end 100 års erfaring inden for import og salg af biler. Vores specialiserede medarbejdere og mangeårige erfaring giver os en stærk placering på markedet. I Audi organisationen er vores vigtigste opgave at begejstre kunder i Danmark.”Vorsprung durch Technik” er vores DNA og dermed den røde tråd i alle vores aktiviteter. Vores mærkeværdier er sofistikeret, sportslig og progressiv, hvilket afspejles i vedvarende innovation og er grundlæggende i al kommunikation og profilering af Audi.
Contact info
Turbinevej 1, 2860, Søborg, Denmark
- 70701025
Skræddersyet tilbehør til din Audi
4.3
Excellent
2K reviews
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Reply from Audi - Gladsaxe
Hej Charlotte,
Vi sætter stor pris på din anmeldelse.
Vi er utroligt glade for, at du havde en god oplevelse hos os, hvor du blev mødt med en faglig, professionel og hurtig ekspedition.
På glædeligt gensyn!
Med venlig hilsen,
Dit Audi team
personligt engagement for den service…
personligt engagement for den service medatbejder(Nils) der korordinerede udbedringerne
July 3, 2023
Reply from Audi - Gladsaxe
Hej Erik,
Stor tak for at du giver dig tiden til skrive denne anmeldelse.
Vi er utroligt glade for, at vi gav dig en god oplevelse med stort engagement og imødekommenhed samt god hjælp og service fra Nils.
Vi ser frem til at byde dig velkommen igen en anden god gang!
Med venlig hilsen,
Dit Audi team
God og service orienteret
God og service orienteret. Kvalificeret. Men noget lang behandlingstid centeret.
May 8, 2023
Reply from Audi - Gladsaxe
Hej,
Mange tak for anmeldelsen!
Det glæder os, at I har haft en god oplevelse hos os, trods ventetiden.
Vi ser frem til at byde jer velkommen igen!
Med venlig hilsen
Jeres Audi Team
Reply from Audi - Gladsaxe
Hej Flemming,
Mange tak for din anmeldelse!
Vi er glade for, at du har haft en god oplevelse hos os, og vi ser frem til at tage godt imod dig en anden gang.
Med venlig hilsen
Dit Audi Team
Super service
December 20, 2022
Reply from Audi - Gladsaxe
Hej Jeff,
Mange tak for din anmeldelse!
Det glæder os, at du har haft en super oplevelse hos os, og vi ser frem til at byde dig velkommen igen!
Med venlig hilsen
Dit Audi Team
Super service
November 11, 2022
Reply from Audi - Gladsaxe
Hej Karsten,
Mange tak for anmeldelsen!
Det glæder os at se, at du har haft en skøn oplevelse hos os!
På gensyn!
Dit Audi Team
God og professionel behandling fra…
God og professionel behandling fra start til slut
October 26, 2022
Reply from Audi - Gladsaxe
Hej Jens,
Tak for anmeldelsen!
Det glæder os meget, at du har haft en super oplevelse hos os, og vi ser frem til at byde dig velkommen igen.
Med venlig hilsen
Dit Audi Team
Professionel behandling
October 7, 2022
Reply from Audi - Gladsaxe
Hej Bo,
Tak for din anmeldelse.
Det glæder os, at du er tilfreds med dit besøg hos os og at du har fået en god behandling.
Vi ser frem til at byde dig velkommen igen!
Med venlig hilsen
Dit Audi Team
To whom it may concern,
To whom it may concern,
I’am writing this mail to Audi Gladsaxe Turbinevej 1 in Søborg, because I’am not satisfied about what happened to my car Audi A3 with Registered number KOT 567.
Friday evening July 22, 2022 it was delivered to your address mentioned above by the Autohjælp.
Saturday noon I was contacted by a lady from Audi who had informed me that my car is delivered to your place.
She then told me that your automotive shop will do a troubleshooting management or a diagnostic test on the car to find out what the problem was.
I immediately explained and told her that it is not necessary to do troubleshooting, because I know exactly what is wrong with the car.
I explained to her that the main concern is opening the doors that Audi has designed, so the engine bonnet can be opened so that the battery can be jumpstart, charge or perhaps be change.
We had been on holiday for 6 weeks and that is why the battery is drained.
As we agreed She made a short report about what I had explained to her.
Monday before 3pm in the afternoon, a person by the name Mads called me from the Automotive shop department of Audi.
He then said they did not check the car because the day was busy, I said ok.
Then I also told and explained Mads about the issue of the car, drained battery and lock door in short.
Mads said he will be in touch with me for further notice.
Tuesday Mads called again around 3pm and said that they can not open the door and they need to break the glass in able to come inside and open the doors or the engine bonnet.
So to make it short, when I delivered My car to Audi Shop the only problem was a drained battery and the lock door due to locking design mechanism of Audi.
But when I got it back the battery was new, thanks for that.
But You created another problem that was not existing when You received my car.
Now the car control key is dismantled and the central locking system is not functional at all.
So in other words Audi Gladsaxe created a problem on my car that was not there when the car was delivered. The central locking system was always working without any problem, but when I got it back from the Audi shop the central lock of the car is useless and unfunctional.
Could you kindly explain to me what really happened, and what did you do to my car?
Instead of solving the issue you created more damage.
August 11, 2022
Reply from Audi - Gladsaxe
Dear Mr. Ortega,
Thank you for reaching out.
We are very displeased to see your review and after having discussed your case with the workshop we are somewhat confused about the review.
According to the workshop manager, you were explained the following when picking up your car from our workshop:
Yes, the rubber buttons on your remote are now missing. This was in an attempt to avoid a larger intervention and breaking your window or picking the door lock open. The remote did not work prior to this.
When your car arrived, the workshop noticed that the car was locked and the battery was drained, the central locking mechanism was not functioning as well as the mechanical door lock.
What the workshop then did was the following:
- Attempting to unlock your door without success, even by activating the remote and powering up the car from an external power source.
- The rubber buttons on the remote were worn out and therefore we tried to detach them to activate the underlying buttons. This has nothing to do with the remote not working.
- To unlock the car we had two options:
Break a window or pick the lock.
Luckily, we managed to pick the lock without damaging it.
- The workshop then performed a test of the battery and replaced it so the car would start up.
We did not perform any more troubleshooting of the central locking system.
All this was explained to you when picking up the car, but, hopefully, this elaborates our work a bit more.
We hope that this clears things up a bit. Otherwise, you are welcome to contact us on our e-mail: feedback@audi.dk.
Finally, we want to wish you a great weekend!
Best regards
Your Audi Team
Super service
July 30, 2022
Reply from Audi - Gladsaxe
Hej Erik
TUSIND tak for din flotte anmeldelse - den varmer!
Hvor er det bare dejligt at høre, at du har haft en super serviceoplevelse hos os. Vi går nemlig meget op i at yde den allerbedste service over for vores kunder, så det glæder os meget, at det også lykkedes her.
Vi ser frem til at se dig igen en anden gang!
Du må have en rigtig dejlig mandag.
Med venlig hilsen
Dit Audi Team
Super god service
June 28, 2022
Reply from Audi - Gladsaxe
Hej Naser,
TAK for din anmeldelse!
Det er fantastisk at se, at du har haft en dejlig oplevelse hos os!
Vi glæder os til at se dig igen.
Med venlig hilsen
Dit Audi Team
Super service
April 25, 2022
Reply from Audi - Gladsaxe
Hej Pia
Mange tak for din anmeldelse. Det er altid fedt, når vores kunder kommer med god feedback.
Vi ser frem til at byde velkommen igen en anden gang. Rigtig god dag og på gensyn.
Med venlig hilsen
Dit Audi Team
Super service
April 3, 2022
Reply from Audi - Gladsaxe
Hej Nick,
Tak for din anmeldelse!
Vi er glade for, at du har haft en god oplevelse hos os og vi glæder os til at se dig igen!
Med venlig hilsen
Dit Audi Team
Super fin behandling og altid top…
Super fin behandling og altid top professionelt team i Gladsaxe.
August 30, 2021
Unprompted review
Reply from Audi - Gladsaxe
Hej Mads
Mange tak for din anmeldelse. Vi er glade for de fine ord, og vi gør vores for at leve op til dem hver dag.
Vi står klar til at tage imod dig igen en anden gang.
Med venlig hilsen
Dit Audi Team
Martin var super god til at give råd og…
Martin var super god til at give råd og vejledning. Meget positiv oplevelse at handle med Martin hos Audi Gladsaxe.
June 15, 2021
Unprompted review
Reply from Audi - Gladsaxe
Hej Christian,
Tusind tak for din anmeldelse!
Det er fantastisk at arbejde i en virksomhed, hvor ens kollegaer får så meget ros - mange tak for det!
Fortsat god sommer!
Med venlig hilsen
Dit Audi Team
Super service!
February 4, 2021
Reply from Audi - Gladsaxe
Kære kunde,
Mange tak for din anmeldelse. Det glæder os meget at læse, at du oplever en super service i vores forretning.
Vi er her udelukkende for at hjælpe vores kunder, og glæder os til at tage imod dig næste gang du kigger forbi.
Med venlig hilsen
Frederikke
Audi Gladsaxe
Reply from Audi - Gladsaxe
Kære Quitzau,
Mange tak for din anmeldelse. Det glæder os meget at læse, at du har oplevet en god service undervejs i forløbet med din Audi A3 Cabriolet. Det er så vigtigt for os at sikre vores kunder en god oplevelse, og vi bliver både stolte og glade hver eneste gang det lykkedes.
Vi glæder os til at se dig næste gang du kigger forbi, og ønsker dig en rigtig god dag.
Med venlig hilsen
Frederikke
Audi Gladsaxe
God service!
January 20, 2021
Reply from Audi - Gladsaxe
Kære Lise,
mange tak for din anmeldelse. Det glæder os at se, at du oplever en god og tilfredsstillende service i vores forretning, og at forløbet har levet op til dine forventninger.
Vi glæder os til at tage imod dig næste gang du kigger forbi, og ønsker dig en rigtig god dag.
Med venlig hilsen
Frederikke
Audi Gladsaxe
Reply from Audi - Gladsaxe
Kære Nihat,
Mange tak for din anmeldelse. Det glæder os meget at læse, at du oplever et godt og tilfredsstillende serviceniveau i vores forretning.
Vi sætter pris på din feedback, da vi gør alt i vores magt hver dag, for at sikre vores kunder en tilfredsstillende oplevelse i vores forretning.
Vi glæder os til at tage imod dig næste gang du kigger forbi, og ønsker dig en rigtig god dag.
Med venlig hilsen
Frederikke
Audi Gladsaxe
Fin service.
January 12, 2021
Reply from Audi - Gladsaxe
Kære Bo,
Tak for din anmeldelse. Det glæder os meget at læse, at du har oplevet en fin og tilfredsstillende service i vores forretning. Det glæder os, da vi arbejder fokuseret hver eneste dag for at sikre den bedst mulige oplevelse for alle kunder, der træder ind i forretningen.
Vi glæder os til at se dig næste gang du kigger forbi, og ønsker dig en rigtig god dag.
Med venlig hilsen
Frederikke
Audi Gladsaxe
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