Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
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Very friendly, make you feel at ease and explain step by step exactly what is happening. Also never seem to try and rush you through. Would highly recommend.
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... See more
Company replied
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... See more
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Great service and the hearing test was…
Great service and the hearing test was excellent. The knowledge of what they know about hearing is good the all the latest technology is good to know and Donna is excellent.
Annual hearing check
Chloe was so thorough and professional and made the whole experience a pleasant one.
Worth a try…
Donna is very thorough and explains everything well. Anyone experiencing hearing problems should try hidden hearing.
Everything was explained clearly
Everything was explained clearly - before and after each part.
Staff were friendly and efficient.
Excellent experience
Reception at Aberdeen & then Carol-Ann were very pleasant & made me feel valued as a customer. Carol-Ann was extremely knowledgeable & very patient answering all my husband’s questions even though it was me getting a hearing test. 😊 Highly recommend going for such a thorough hearing test. Thank you
Excellent experience with Carol- Anne…
Excellent experience with Carol- Anne and Theresa, both a credit to Hidden Hearing, Aberdeen. Initial hearing check appointment with Carol-Anne showed ear wax removal required and this was completed by Theresa. Carol-Anne then carried out hearing checks for both wife and I. Very detailed and informative consultation and will both return for another check in 12 months. Highly recommended.
Very comprehensive and all tests well…
Very comprehensive and all tests well explained
Very efficient and friendly
Had an excellent experience. Very knowledgeable staff. The whole process was well
Had an excellent experience. The process was very well explained and executed. Will definitely use them again.
Donna made the visit great
Donna made the visit great. She explained everything very clearly and was very patient with me when doing her tests, don't ever let her go!
Hearing Test
Carole-Anne was brilliant for my hearing test. Very informative throughout the whole process.
Annual Review
My annual review went extremely well and Donna was her usual brilliant self explaining everything clearly and making the adjustments to my hearing aids as necessary. Very professional service.
Thorough and very helpful
New consultant to me. He was very efficient, thorough through out and helpful detail every step of the process
Careful and attentive
Despite a difficult wax removal , I was kept informed of progress and ultimately the offending wax blockage was removed. Belinda was very patient and careful and I am happy to return next year for hopefully an easier procedure
Very honest about all the hearing aids.
The hidden hearing folk are always…
The hidden hearing folk are always friendly and cheerful , They take any questions seriously and give a very good follow-up service,.
Staff are amazing
Staff are amazing, so friendly and helpful, everything explained and shown on computer. Probably only reason nor 5 star , I think a certain amount of consumables , filters etc should be given for each 12 month period
The what great was warm and friendly with an offer…
The was warm and friendly with an offer of tea and coffee.
The examiner was friendly very detailed in history taken
explained what each step was an explained the results. What a great experience in all.
Caring and helpful
The audiologist Eesaa made me feel comfortable, really listened to me, made small changes to my hearing aids to improve comfort, and gave good advice.
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