Audika - Altrincham Reviews 

143
TrustScore 4.5 out of 5

4.7

70 George Street, WA14 1RF ALTRINCHAM, Greater Manchester, GB


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Rated 5 out of 5 stars

If only the whole world was Hidden Hearing Altrincham there would be no high blood pressure. Hearing checked no cost after being on nhs waiting list for months. why didn’t i go sooner. hearing A1. th... See more

Rated 5 out of 5 stars

I was anxious about coming to seeing you being a pensioner and living on a tight budget, but I have had no good results on NHS services. Mr. James Burt spent a lot of time with me and was understand... See more

Rated 5 out of 5 stars

This is for Altrincham branch - Lovely experience, relaxed, no pressure, lovely staff, always offered a beverage whilst waiting. Feels like home. Not like going to Specsavers, where you feel lik... See more

Rated 5 out of 5 stars

My father has used Hidden Hearing aids since 2018. The switch from NHS aids to these was a massive improvement. In 2021 he upgraded the aids & the current aids are far easier to charge, clean & maint... See more



Contact info

  • 70 George Street, WA14 1RF, ALTRINCHAM, Greater Manchester, United Kingdom

  • 0161 941 5229

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

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4.7

All reviews

(143)

5,500 reviews in the last 12 months

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Rated 1 out of 5 stars

Trying to get through to them on the…

Trying to get through to them on the phone since the merger of Audika and Hidden Hearing is ridiculous. There are three different numbers - one in the appointment confirmation text and two different ones on the web. Tried all three for total of 45mins on Tuesday afternoon. Almost gave up in the end. No apology for the ridiculous wait time. And then they send me a reminder for the wrong date. Had to call again. Again no apology. Hopefully the actual service will remain as excellent as it was prior to the merger.

August 18, 2026
Unprompted review
Audika - Altrincham logo

Reply from Audika - Altrincham

Oh no! We are really sorry to read this.

We were going to give you a call today to see if we could help but sadly, we cannot identify you from your review.

We have been experiencing a period of settling in since Hidden Hearing merged with Amplifon to become Audika. We still have the same team that were in the Hidden Hearing Altrincham clinic so we hope you'll receive the same great service you have been used to.

Please accept our apologies for the hiccups recently and if the customer services team can help, please do let us know. We are available on the contact details below and whilst we are now busier, if you need to leave us a message, we will contact you back.

Kind regards,

 
Customer Services
Audika Hearing Care Ltd (UK)
0800 740 8796 / 01622 775191
contact@audika.co.uk

Rated 5 out of 5 stars

Staff were really friendly

Staff were really friendly. I arrived earlier as I misremembered my appointment time and they saw me when i got there.
They were professional and helpful and answered my questions.
Would definitely recommend

May 13, 2026
Rated 5 out of 5 stars

Great customer service from the team

Great customer service from the team, receptionist was welcoming and friendly. Relax environment and comfortable. Seen by practitioner Megan fully explained the procedure and very patience and knowledgeable and very professional definitely recommend.

First class service!!

Thank you..

April 8, 2026
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!! Arrived to be greeted by happy, smiling people. Anthony was great during the consultation. Calm and professional throughout the visit. Great location. Thank you Anthony.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended – Felt Comfortable from Start to Finish


I recently had a hearing test and the experience was amazing from start to finish. The gentleman who carried out the test was absolutely fabulous! Professional, friendly, and incredibly reassuring.

Although I’m younger than most of his usual clients at 38, he never made me feel any different or out of place. He made me feel completely at home, took the time to explain everything clearly, and offered great advice throughout.

I couldn’t have asked for a better experience and would highly recommend his services.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ear Wax Extraction

Only popped in to check how long I would need to use oil spray in my ears to soften wax. Was offered a check there and then by Megan Welbourne, who was able to perform the wax extraction immediately. Great service and will definitely use again in future if and when the same ear wax problem occurs.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful

Staff were very friendly and Meg who did my ear wax removal was really helpful. Listened to all of my questions and gave really helpful answers. Would definitely recommend.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

So easy to book on line - and appointments available quickly. Lovely service from the practitioner at Ashford (Evegate) and seen on time too. So highly recommend.

November 27, 2025
Rated 5 out of 5 stars

Amazing help!

I went to Hidden Hearing in severe pain with a suspected ear infection that couldn’t be diagnosed due to a wax block in my ear….
I saw Georgina Bennett, who couldn’t have been more helpful and empathetic.. she went out of her way trying to help me as I was in pain..
Unfortunately it was so bad we couldn’t sort in one appointment so I went back a week later… Georgina even came in earlier for me.. she sorted my ears! And I am very grateful… I highly recommend Georgina and Hidden Hearing for any ear problems you have.

September 30, 2025
Unprompted review

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