If only the whole world was Hidden Hearing Altrincham there would be no high blood pressure. Hearing checked no cost after being on nhs waiting list for months. why didn’t i go sooner. hearing A1. th... See more
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See what reviewers are saying
I was anxious about coming to seeing you being a pensioner and living on a tight budget, but I have had no good results on NHS services. Mr. James Burt spent a lot of time with me and was understand... See more
This is for Altrincham branch - Lovely experience, relaxed, no pressure, lovely staff, always offered a beverage whilst waiting. Feels like home. Not like going to Specsavers, where you feel lik... See more
My father has used Hidden Hearing aids since 2018. The switch from NHS aids to these was a massive improvement. In 2021 he upgraded the aids & the current aids are far easier to charge, clean & maint... See more
4.9
Excellent
141 reviews
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Altrincham
Antony is very friendly but very experienced. Very helpful & very efficient.
November 7, 2024
Unprompted review
Altrincham
The whole process is quick, personal, local. I am always made welcome as soon as I come into branch.
The assessment is thorough, painless & comfortable.
November 7, 2024
Unprompted review
Altrincham
This is for Altrincham branch - Lovely experience, relaxed, no pressure, lovely staff, always offered a beverage whilst waiting.
Feels like home.
Not like going to Specsavers, where you feel like you’re on a conveyor belt, where you feel pressured & not treated as an individual.
November 7, 2024
Unprompted review
Professional service
Friendly set up , easy to book etc
Professional advice well delivered.
October 24, 2024
Unprompted review
Test 18/10/24
It was a fantastic gentleman Antony who I saw. He was very helpful & gave me a very good test.
Wish I had come here first instead of Boots, but they had an offer on at the time,
But will be returning to HH when my aids need reviewing.
October 18, 2024
Unprompted review
Met with courtesy respect and care
Met with courtesy respect and care . The experience was not as daunting as I’d expected . I would recommend Goose Green Altrincham to anyone wishing for expert advice with their hearing
October 8, 2024
Unprompted review
My initial hearing test at the…
My initial hearing test at the Altrincham branch revealed a wax build up in my ears. A further visit to remove the wax was carried out painlessly. During all tests and procedures, everything was explained very clearly and the whole experience was made to be very easy. A thoroughly professional service
August 13, 2024
Unprompted review
Brilliant service all round from Hidden Hearing.
Brilliant service all round from Hidden Hearing in Altrincham, Cheshire. Very thorough initial appointment with Anthony, and returned today for ear wax removal. Everything was explained and the whole procedure was carried out painlessly and efficiently by the lovely Georgina, who was friendly and reassuring throughout.
I would highly recommend this business.
August 6, 2024
Unprompted review
Georgina was excellent so pleased to…
Georgina was excellent so pleased to have had my wax removal and got my hearing back. !! Highly recommended
August 6, 2024
Unprompted review
Antony is the ultimate professional
Antony is the ultimate professional. He has helped my two children with their Hearing for many years.
July 30, 2024
Unprompted review
A very good experience
A very good experience. Thorough, efficient and friendly.
June 20, 2024
Unprompted review
Excellent service
Excellent service. Richie in Altrincham was more than thorough full testing , couldn’t do any better. Happy to see Ruchi any time. The service and hearing instruments are well more the money. At last my husband can hear me again. Thank you so much Ruchi.
June 21, 2024
Unprompted review
Really good advice and not at all pushy…
Really good advice and not at all pushy to make a sale.
June 20, 2024
Unprompted review
Hearing aid review
Anthony Moat was very helpful and thorough. He didn't
rush me or try to persuade me to spend more than I wanted to in changing my hearing aids.
June 18, 2024
Great service and brilliant explanation…
Great service and brilliant explanation about my hearing.
June 19, 2024
Unprompted review
What a great professional consultation
What a great consultation. My husband was worried about his hearing so we booked with Hidden Hearing. Everything was explained clearly and all questions answered. It was a relaxed consultation in a pleasant environment. Thank you. Will definitely return when both of our tests are due.
June 12, 2024
Unprompted review
Excellent service
The staff and audiologist was so thorough. I’ve never had so many different clinical tests done anywhere! Thank you for excellent service!
June 12, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They may give super service but they…
They may give super service but they dare not tell you that the hearing aids you paid £6000 for cost just several hundred £s from the manufacturer
June 10, 2024
Unprompted review
Reply from Audika - Altrincham
Good morning, Mr Mcleod,
Thank you for your review. As stated in our response to your last review, we would very much like the opportunity to speak with you. Now that you have indicated your appointment was in our Altrincham clinic, we may be able to locate your records so that we can talk through your concerns. If we cannot locate you we will edit our reply here within 24 hours. In the meantime, if you wish to contact our customer services team on 01622 775191 / 0800 740 8796, we can help you.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
EDIT : 11/06/2024 11.00
Good morning, Mr Mcleod,
We have been through our records and unfortunately, we are unable to locate you to enable us to make contact. If you wish to discuss, please call our customer services team on 01622 775191 / 0800 740 8796. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
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