Professional and friendly staff,nice atmosphere.Sean and Izzy made me feel like a valued customer,always ready to help.
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It was a great experience in see how my hearing is deteareating without knowing how far the clarity of the hearing aids when tryed
On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... See more
My experience with Hidden Hearing was excellent. From the moment my wife and I went in the door until we came out. Izzy on reception made us coffee and Sean, the audiologist, who was very profession... See more
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Ayr Hidden Hearing
Excellent service today, from everyone @ Hidden Hearing Ayr
First class service
As soon as you enter the Ayr
Hidden Hearing premises your made completely at ease, very friendly atmosphere, everything is explained as it should be along with a hearing test .
Would not think of going anywhere else , trust me I’ve been to a few .
Thank you Isobel and Shaun .
Treated with care and consideration
Treated with care and consideration. Made to feel very comfortable
Was in today for my annual review
Was in today for my annual review. Welcoming staff who carried out a thorough and considered assessment of my hearing. Really informative and interested in my experience. What more could you want?
May use AI-assist with repliesRead more
Poor design
Hidden hearing took over from Amplifon and I needed to have 2 new hearing aids due to losing my original Amplifon hearing aid. My new hearing aids were bulky and painful and caused swelling and rubbing in my ear and also had an antenna protruding that was very visible. I was advised that this was due to the Bluetooth it was suggested that I remove this so agreed however, I have paid £3000 for hearing aids that I feel are 2nd rated to the ones I bought from Amllifon.

Reply from Audika - Ayr
The lovely Kirsty is good gentle and…
The lovely Kirsty is good gentle and knowledgeable She creates a calming atmosphere
Highly recommend
Impressed with the willingness to…
Impressed with the willingness to accommodate me for appointments even to visiting my home when it was difficult for me to visit Hidden Hearing premises in Largs. Very impressed also by the professional initial assessment of my hearing and subsequent refinements. I particularly appreciated the patience and courtesy shown to me by all the Hidden Hearing personnel who have dealt with me.
My appointment was handled promptly
My appointment was handled promptly, and in a courteous and friendly manner.
My hearing test was conducted in the usual pleasant and efficient manner, with
the results clearly explained, and fully referenced against my previous on-file
data, indicating that any progression in my hearing deterioration was relatively
minor, all of which I found entirely satisfactory, and in line with my expectations
based on my previous experience with Hidden Hearing.
Great Work
was at Ayr today for the dreaded ear wax removal job. it was very well done by Kirsty (so i might add). she had a really nice nature and explained everything prior to doing it.
Excellent service from Isabel and David.
Routine hearing appraisal but…
Routine hearing appraisal but incorporated much new thinking as a result of the pandemic - impressive. Made to feel at home and everything carefully explained. Use of auriscope gave rise to no discomfort. Reception offered a warm welcome.
Excellent service as usual.
Very good experience altogether
Very good experience altogether. The 4echni can was friendly and decent time explaining hearing loss and asking about my difficulties.i did not feel hurried at all and when I left I came away very satisfied that I had had a thorough examination and had been given advice about going forward. I had a phone call from the technician about 3 days ,after to check if I had any questions
Technician very polite and professional…
Technician very polite and professional explains any change in my hearing
Quick efficient visit to the Ayr branch visiting consultancy in Brodick
This review relates to the Ayr out-consultancy in Brodick, Isle of Arran. Each visit, regardless of consultant, has been a very pleasant, rewarding experience - quick but not rushed, efficient and comprehensive.
Highly recommendable.
Hearing test
Hi it was a very nice experience the usual guy David was busy so it was another guy who was lovely explained about new hearing aids and my discount I would get I reclined as I feel my ones a re fine at the moment
Excellent Service
Had a pleasant and trouble free experience during my recent visit to Hidden Hearing for a fitting and co0llection of my new hearing aids.
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