Audika - Ayr Reviews 

105
TrustScore 5 out of 5

4.9

28 Miller Road, KA7 2AY AYR, Ayrshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Professional and friendly staff,nice atmosphere.Sean and Izzy made me feel like a valued customer,always ready to help.

Rated 4 out of 5 stars

It was a great experience in see how my hearing is deteareating without knowing how far the clarity of the hearing aids when tryed

Rated 5 out of 5 stars

On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... See more

Rated 5 out of 5 stars

My experience with Hidden Hearing was excellent. From the moment my wife and I went in the door until we came out. Izzy on reception made us coffee and Sean, the audiologist, who was very profession... See more



Contact info

  • 28 Miller Road, KA7 2AY, AYR, Ayrshire, United Kingdom

  • 01292 270990

4.9

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(105)

4,820 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

As soon as you enter the Ayr
Hidden Hearing premises your made completely at ease, very friendly atmosphere, everything is explained as it should be along with a hearing test .
Would not think of going anywhere else , trust me I’ve been to a few .
Thank you Isobel and Shaun .

February 7, 2023
Rated 5 out of 5 stars

Was in today for my annual review

Was in today for my annual review. Welcoming staff who carried out a thorough and considered assessment of my hearing. Really informative and interested in my experience. What more could you want?

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Poor design

Hidden hearing took over from Amplifon and I needed to have 2 new hearing aids due to losing my original Amplifon hearing aid. My new hearing aids were bulky and painful and caused swelling and rubbing in my ear and also had an antenna protruding that was very visible. I was advised that this was due to the Bluetooth it was suggested that I remove this so agreed however, I have paid £3000 for hearing aids that I feel are 2nd rated to the ones I bought from Amllifon.

August 17, 2022
Audika - Ayr logo

Reply from Audika - Ayr

Good Morning,

Thank you for taking the time to leave your review and we are sorry to hear of the current situation with your new hearing aids.

We can see that there is an upcoming appointment scheduled where your Hearing Aid Dispenser will be able to discuss and assist you with the issues you are experiencing. We will also ensure that your comments are passed onto him so he is aware of the current circumstances.

If there is anything we can do to help in the meantime please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be more than happy to assist you.

Kind Regards

Hidden Hearing - Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Impressed with the willingness to…

Impressed with the willingness to accommodate me for appointments even to visiting my home when it was difficult for me to visit Hidden Hearing premises in Largs. Very impressed also by the professional initial assessment of my hearing and subsequent refinements. I particularly appreciated the patience and courtesy shown to me by all the Hidden Hearing personnel who have dealt with me.

April 15, 2022
Rated 5 out of 5 stars

My appointment was handled promptly

My appointment was handled promptly, and in a courteous and friendly manner.
My hearing test was conducted in the usual pleasant and efficient manner, with
the results clearly explained, and fully referenced against my previous on-file
data, indicating that any progression in my hearing deterioration was relatively
minor, all of which I found entirely satisfactory, and in line with my expectations
based on my previous experience with Hidden Hearing.

March 16, 2022
Rated 5 out of 5 stars

Great Work

was at Ayr today for the dreaded ear wax removal job. it was very well done by Kirsty (so i might add). she had a really nice nature and explained everything prior to doing it.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Routine hearing appraisal but…

Routine hearing appraisal but incorporated much new thinking as a result of the pandemic - impressive. Made to feel at home and everything carefully explained. Use of auriscope gave rise to no discomfort. Reception offered a warm welcome.

September 21, 2021
Rated 5 out of 5 stars

Very good experience altogether

Very good experience altogether. The 4echni can was friendly and decent time explaining hearing loss and asking about my difficulties.i did not feel hurried at all and when I left I came away very satisfied that I had had a thorough examination and had been given advice about going forward. I had a phone call from the technician about 3 days ,after to check if I had any questions

August 4, 2021
Rated 4 out of 5 stars

Hearing test

Hi it was a very nice experience the usual guy David was busy so it was another guy who was lovely explained about new hearing aids and my discount I would get I reclined as I feel my ones a re fine at the moment

June 24, 2021
Rated 5 out of 5 stars

Excellent Service

Had a pleasant and trouble free experience during my recent visit to Hidden Hearing for a fitting and co0llection of my new hearing aids.

March 26, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look