A very thorough examination, followed by a recomendation, of what is needed. After my tests, i was given a device to try, i was so shocked at how poor my hearing was. I ordered the recommended devices... See more
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Always a nice experience to go to my appointment with Sean in Barnstaple. So very helpful and puts you at ease. Professional and friendly. Thank you Sean!
I am on holiday in North Devon and forgot to bring my hearing aid charger with me. Seeing that Hidden Hearing in Barnstaple were Oticon agents I enquired about buying a new charger from them. Not... See more
Recently I had my annual hearing test. Once again Shaun gave me his full and expert attention in his usual friendly manner. I can highly recommend Hidden Hearing Barnstaple. Please note, this review... See more
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Sharon has been an extremely helpful…
Sharon has been an extremely helpful and professional adviser. She has gone over and above to help me when I turned for help on holiday . ( my home HH office is St Albans ). I am very impressed.
Ian Watson
We have always found HH Barnstaple very…
We have always found HH Barnstaple very polite, considerate, professional and competant.
Hearing Test
Seen 5th September in Holsworthy by Shaun. Very professional and thorough tests. Well explained problems and choices going forward to improve my hearing. Phil Lewis
Highly recommended
Very friendly, and knowledgeable.
Made us feel very welcome and not pushed into buying anything
Seen before appointment time
Very thorough test and all part thoroughly explained
Highly recommend Hidden Hearing
All round excellent service
Prompt service, easy booking online and Suzanne had a lovely, reassuring manner which helped me to feel calm and well cared for. She kept me informed about the process as it went along and I felt so much better after having ear wax removal - thank you so much.
Reassurance with a smile.
So thorough with personal check on hearing and an overhaul of my devices. A reassurance that no matter what the problem I was to call in at the office. I and my wife were delighted to get this reassurance.
It's pleasant to be assisted by a…
It's pleasant to be assisted by a friendly face that listens to your story. They are helpful and always prompt in resolving any issues or offering assistance.
You get honest assessment and patience…
You get honest assessment and patience from Shaun. He is very friendly and never tries a hard sell does everything possible
To enable you to enjoy life, now that you can hear!
Honesty with no pressure to buy
A very complete and well explained process by Shaun the Dispenser. There was no high pressure selling and the price includes future re-testing too. Sharon the Receptionist is helpful and Friendly, making the overall exercise, very pleasant.
Efficient -without the faff.
Excellent Service
Hidden hearing have helped my wife, Marion with her loss of hearing. The hearing aids are very good and the service from Shaun Samuels and the support from his backroom staff is outstanding. Thank you for all you have done.
So helpful
I have been with Hidden Hearing in Barnstaple, Devon for two and a half years. I found everyone there extremely helpful and especially Shaun Samuels who has been wonderful, very thorough, obliging, and friendly. I cannot fault them.
The staff are very professional
The staff are very professional, knowledgeable and welcoming. Brilliant service and products. Would highly recommend
I have has been seeing Shaun for a few…
I have has been seeing Shaun for a few years now .Shaun is an example of good customer relations , instantly making you feel at ease and confident that I will recieve excellent Professional service and care.
The service he provides is outstanding and delivered with empathy and warm.
Thank you Shaun long may I be a client of yours
Mr Stephen Durk
I called your branch in Barnstable…
I called your branch in Barnstable today regarding I left my hearing charger back home in Sandhurst Berkshire your colleague at your brain said that was not a problem. She could loan me one for a couple of days while I was down here. What a wonderful service. Sharon was lovely and friendly and couldn’t have been more helpful absolute lifesaver.
Shaun Samuels
I have had an appointment with Shaun Samuels this morning, he was incredibly helpful and informative, he has sorted the issues I was having with my hearing aids and also saved me money! Thanks Shaun
Lucy serviced my hearing aides and…
Lucy serviced my hearing aides and although one will have to be sent for repair they are now working very well. Always a pleasure to see and deal with Lucy
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What a fantastic service.
What a fantastic service.
Not only a thorough examination but Shaun explained everything he was doing and what it meant.
I have delayed going to get my hearing tested due to the stigma and just putting up with bad hearing.
I would have gone to Hidden Hearing years ago if I'd had known the level of service I would have received and the damage I have been causing not getting my hearing checked out.
My advise to you would be, get a checkup as soon as you can.

Reply from Audika - Barnstaple
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