A very thorough examination, followed by a recomendation, of what is needed. After my tests, i was given a device to try, i was so shocked at how poor my hearing was. I ordered the recommended devices... See more
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Always a nice experience to go to my appointment with Sean in Barnstaple. So very helpful and puts you at ease. Professional and friendly. Thank you Sean!
I am on holiday in North Devon and forgot to bring my hearing aid charger with me. Seeing that Hidden Hearing in Barnstaple were Oticon agents I enquired about buying a new charger from them. Not... See more
Recently I had my annual hearing test. Once again Shaun gave me his full and expert attention in his usual friendly manner. I can highly recommend Hidden Hearing Barnstaple. Please note, this review... See more
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Calm and efficient also very thorough…
Calm and efficient also very thorough in examination and explanation
I wasn't very comfortable weariing earing aids . ng …
I wasn't very comfortable wearing earring aids but when he explained to me what they do and how they work I was Very impressed, my hearing is much better now I can join in conversations with my family and friends a lot better.
The helpfulness of Sharon
The helpfulness of Sharon and her expertise.
She was able to identify the cause of the problem I was experiencing and remedy it without difficulty.
I was extremely impressed with her skill and courtesy
Hidden hearing have been superb and…
Hidden hearing have been superb and efficient, I've had my hearing aids for 4 months and without wishing to sound dramatic, it's been life changing. Shaun Samuels is excellent at his job. I couldn't be happier with the service
Last week
Last week, I had a yearly review of my experience with my Oticon hearing aids. The process was efficient and did not take much time. And because Sean had travelled to a site much nearer to me, I didn't have too far to drive.
May use AI-assist with repliesRead more
Service was friendly and professional…
Service was friendly and professional throughout. Shaun answered all our questions and we're delighted with the results.

Reply from Audika - Barnstaple
Ongoing Service
I have been a Hidden Hearing customer for many years now and the service and attention from Shaun at the Barnstaple office has been beyond expectations.
Excellent Customer Service
I have been a customer in the Barnstaple branch for nearly 3 years now and nothing whatsoever is any problem for either Shaun or Sharon, who are always so helpful.
I visited Shaun a couple of weeks ago for a tweak to my hearing levels and today, Sharon was really good in organising the replacement of my Oticon ear grips.
I am never disappointed with the service I receive and if you have a hearing problem, I really cannot recommend Hidden Hearing at Barnstaple highly enough.
Couldn't be better
I can't be constructive, because you couldn't do any better.
The experience was very professional and the service excellent.
Very good after care service
Excellent Service
This was my 1st hearing test. Shaun was very friendly and made me feel relaxed and welcome.He was very thorough in all the testing and gave easy to grasp and understand explanations. Can definitely recommend.
The go-to hearing aid servce in Barnstaple
The usual excellent service provided by Shaun, the man in charge of sorting out your hearing problems This time a little tweaking of existing aids sorted out my own particuiar problem. I will be back in a year's time for a quick and efficient checkup
I would just like to say what a…Expert service in Barnstaple from Shaun
I would just like to say what a magnificent job Shaun the audiologist at Barnstaple did in fitting and setting up my hearing aids. He was extremely professional in every way , kind , informative, thorough and understanding . A real gentleman and a credit to his company. Highly recommended 👍😁
Customer Experience
I have been a customer for 4 years now, and each time I visit Shaun he puts me at ease immediately, and is very professional in his advice and actions. There is always a warm welcome from Sharon on arrival, who also keeps me well up to date with appointments.
The Hearing Aids are extremely good and I can highly recommend Hidden Hearing - Barnstaple to all.
Very quick to respond to an issue over…
Very quick to respond to an issue over the extended Xmas period
After trying uncomfortable national…
After trying uncomfortable national health hearings aids for four months I returned to Hidden Hearing where Shaun fitted me with the latest hearing aids. They are comfortable almost invisible and sound quality is superb and natural. I am enjoying listening to music again.
The whole experience was excellent
The whole experience was excellent. Everything was explained very well, so that I could understood why the tests were being done. I felt very comfortable and at ease and would highly recommend this to anyone who had concerns about their hearing.
The hearing examination was very thorough.
The hearing examination was comprehensive, thorough
and explained in great detail. However, I was a little surprised when the price of almost £4k for chargeable hearing aids was disclosed! Having said that, I am sure that the hearing aids are of the best quality after trying them.
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