Audika - Bath Reviews 

153
•
TrustScore 5 out of 5

4.9

18 St. James's Parade, BA1 1UL BATH, Somerset, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Popped into Audika in Bath with my dad’s hearing aid - the wire had broken. I feared the worst and that we’d need new hearing aids but Andy simply fitted a new wire, cleaned it all up and we were good... See more

Rated 5 out of 5 stars

Went to have my ears dewaxed which was completed in good time and asked for a hearing test appointment. The team were able arrange for me to meet an audiologist straightaway. He was very thorough a... See more

Rated 5 out of 5 stars

Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more

Rated 4 out of 5 stars

I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more



Contact info

  • 18 St. James's Parade, BA1 1UL, BATH, Somerset, United Kingdom

  • 01225 315444

4.9

Excellent

TrustScore 5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(153)

5,871 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend !!👌

Andy at the Bath branch is very polite and helpful and good at what he does , gives a high standard of service either with hearing test, servicing or advice with hearing aids . Highly recommend this establishment 👌

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual

I had a problem with my hearing aid and I was given an appointment the same day. Andy Collis sorted it out within 10 minutes. A relief as I didn’t want to be without my hearing aid at work. I’ve been going to HH in Bath, Andy Collis, since 2012 and I can’t recommend them enough.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I can hear again ..
Jessica did a great job on explaining the procedure. I had earwax removed that was making me deaf in one side for the last month. I would highly recommend this service it was straightforward and simple.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Both Andy Collis, Hearing Aid Audiologist, and the receptionist (apologies, I forget her name) were lovely and welcoming. I was seen promptly and was given a thorough consultation based upon my answers to questions asked. I was given sound advice and was able to purchase at the branch the recommended product to alleviate my symptoms at a fair, competitive price.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

At last I could hear!

I attended Hidden Hearing Clinic with some apprehension, as I had never had my ears cleaned out before with a mini vacuum cleaner, but I should not have worried because the operative explained the procedure, and completed it expertly, so I had no pain or discomfort and when she had finished I could then hear with my right ear! Wonderful! Such relief!

September 14, 2022
Rated 5 out of 5 stars

Hidden Hearing Bath (Site Chippenham)

Rosie Aylward - Hearing Aid Dispenser. The advice, attention to detail and manner of communication from Rosie Aylward was excellent. It was evident she believed in the product she was advising on.
Chris Buss

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Marvellous service

I’ve purchased my second pair of hearing aids from this practice and have received the very best customer service and care for both

Many thanks to the team

March 5, 2022
Unprompted review
Rated 2 out of 5 stars

Very disappointed in the product

Very disappointed in the product - functionability versus cost and service. They always seem to want me to upgrade.

March 1, 2022
Audika - Bath logo

Reply from Audika - Bath

Hi Mrs L S Baker,

Thank you for your review and feedback. We are sorry to hear that you are unhappy with the product and service you experienced on your recent visit to us.

Our customers are at the heart of everything we do and we certainly do not want to provide a experience like the one you received.

If you would like to discuss this further please contact our customer service team at contact@hiddenhearing.co.uk .

Kind regards
David - Hidden Hearing

Rated 5 out of 5 stars

I am absolutely thrilled with my new…

I am absolutely thrilled with my new hearing aids. The service I received at the Bath Branch of Hidden Hearing was exceptional. I would have no hesitation in recommending this wonderful business to anyone having problems with the heir hearing!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I was given two appointments to clear my earwax and have a hearing test. This involved two visits to the Bath branch, where I was treated by an excellent practitioner. All for the price of £60.00. My ears are now nice and clear.

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The appointment successfully resolved a number of prior issues with my hearing aids and subsequently so far I have not experieinced any problems.

The service was excellent demonstrating on screen the various permutations available when setting the hearing aids and the changes made appear to have been very successful.

It became evident to me that the Hidden Hearing Audiologists expertise varies and I was pleased to be dealt with by somone who is clearly very expert.

November 15, 2021
Rated 5 out of 5 stars

Very good

Very good. My questions were answered satisfactorily, and everything was explained.

September 9, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look