Diane was professional and offered constructive advice. I felt listened to and the tests were extremely large Ned thoroughly.
Location
Switch location77/79 Knowsley Street, BOLTON, BL1 2BJ Lancashire, Lancashire, GB
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See what reviewers are saying
I made an appointment because I felt that my hearing had diminished. Diane was very professional, caring and empathetic and fully understood what a huge step it was for me to accept my hearing loss. S... See more
The consultant was very professional and Experienced and made the process of choosing new hearing aids effortless and resolved all our questions and concerns
Exceptional service. Received a very warm & friendly welcome. The hearing test and what was going to happen was explained clearly and concisely by Daniel who was doing the test. The tests done wer... See more
Company replied
Contact info
77/79 Knowsley Street, BOLTON, BL1 2BJ, Lancashire, Lancashire, United Kingdom
- 01204 540570
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Great service
My Mother is 90 years old and was very sceptical about getting a new hearing aid
The experience was great - explained everything throughly and the aftercare is brilliant !
Annual check
Everything went to plan, as usual & I was pleased with the outcome of my annual hearing "MOT" - Diane was very attentive & helpful
The whole experience my father received…
The whole experience my father received at the Bolton branch was brilliant, the staff were polite , respectful and very knowledgeable, the whole process was very thorough and the audiologist went that extra mile to make my father feel comfortable and at
ease ,would definitely recommend.
Exceptional Service and Life-Changing…
Exceptional Service and Life-Changing Results From the moment I walked into Hidden Hearing, I felt genuinely cared for. The staff Kelly & Diane were incredibly professional, patient, and kind—taking time to explain every step of the process in a way that made me feel confident and informed. My audiologist Diane was brilliant, answering all my questions and tailoring the experience to my lifestyle and needs.
The hearing test was thorough, and the results were explained clearly without any pressure to purchase. I appreciated the relaxed atmosphere and the genuine interest in helping me hear better—not just selling a product. The hearing aids I received have truly transformed my day-to-day life. I can now enjoy conversations, music, and even the subtle sounds I didn’t realize I was missing.
Hidden Hearing exceeded my expectations in every way. Highly recommended for anyone considering hearing support!
Very professional and very good service…
Very professional and very good service
Diane Cole took the time to explain the hearing test and the hearing aids required
The staff were very helpful and…
The staff were very helpful and reassuring explaining to me what they were doing, Even got a cup of coffee. Thank you.
Good Service - No Drawbacks
Contacted several places before selecting this one for ear wax removal. Best price, no extra charge if second visit needed, friendly, helpful. Hearing test included. Recommended.
Earwax removal by Georgina @ Hidden…
Earwax removal by Georgina @ Hidden Hearing (Bolton) Punctual, polite, professional and personable. Came away with much improved heating
May use AI-assist with repliesRead more
Exceptional service
Exceptional service. Received a very warm & friendly welcome.
The hearing test and what was going to happen was explained clearly and concisely by Daniel who was doing the test. The tests done were thorough and any nerves were put at ease. The process couldn’t have gone any better. There was absolutely no ‘hard sell’ to purchase any aids. Will certainly recommend this company.

Reply from Audika - Bolton
Cannot rate them highly enough
Cannot rate them highly enough. Excellent service, no pressure.
Very Helpful and efficient
The adiologist was professional and…
The adiologist was professional and friendly. If I needed help I wouldd ask for his ervices.
Thank you
Dr Roy Parker
Excellent
I have always had very clear and good communications during my appointment time and if anything else at other times. I feel well looked after as per needs.
Arrived a few mins early and was made…
Arrived a few mins early and was made to feel comfortable. The audiologist introduced himself and explained in plain English what happens during the hearing test and afterwards explained the results clearly
Daniel was fabulous
Daniel was fabulous
Listened carefully, explained thoroughly. Very reassuring.
Tiffany is wonderful excellent customer…
Tiffany is wonderful excellent customer service skills and professional.
Very respectful in people’s homes
Could not have done better.
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