The consultant was very professional and Experienced and made the process of choosing new hearing aids effortless and resolved all our questions and concerns
Location
Switch location77/79 Knowsley Street, BOLTON, BL1 2BJ Lancashire, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made an appointment because I felt that my hearing had diminished. Diane was very professional, caring and empathetic and fully understood what a huge step it was for me to accept my hearing loss. S... See more
Exceptional service. Received a very warm & friendly welcome. The hearing test and what was going to happen was explained clearly and concisely by Daniel who was doing the test. The tests done wer... See more
Company replied
I’ve worn hearing aids for 30 years and am delighted with the service I receive from Hidden Hearing, Bolton. Today I had an ear wax removal appointment there with the Ear Care practitioner, Megan We... See more
Contact info
77/79 Knowsley Street, BOLTON, BL1 2BJ, Lancashire, Lancashire, United Kingdom
- 01204 540570
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and staff
Joshua made home visits for me and is very knowledgeable, professional and patient. The whole process was fully explained to me and I am delighted with my new hearing aids. I would recommend Hidden Hearing to anyone and especially Joshua Devine. Even contacting the office is excellent. If they can’t take your call they ring you back. Everyone is very pleasant and helpful. Full marks
Good customer service
Good customer service. Wax Removal expert Diane Cole did a great job on my wax. I arrived early and was looked after by Diane immediately, she explained the procedure clearly and answered all my questions in detail. Thanks Diane. Larry Pecenkus.
Avery positive experience
A very positive experience; effective and comfortable treatment, no waiting and Diane Cole explained things clearly and was very personable.
Hidden Hearing responded quickly and…
Hidden Hearing responded quickly and efficiently.
Prompt appointments and helpful advice…
Prompt appointments and helpful advice from local office. Reassuring ongoing contact/visits to help get the best from the new hearing aids.
Bluetooth problems
The hearing test and follow-up have always been of first-rate service. If I have a problem it is quickly resolved. The technology allows me to hear with ease and I have full control over whether I am using the day-to-day hearing aids in private or public or if I am using the Tv or Bluetooth connectors.
Free hearing test. No if's, but's, or maybe's-you'll know|
Came in for a free hearing test.Seen almost immediately by Daniel who explained what was going to happen in a straightforward and simple manner.
Felt at ease throughout and received my test results in a graph form. One for each ear. My hearing was slightly less than the norm but for a 70 year old, not bad.Results showed that higher pitched sounds were more difficult for me to hear than lower pitched and that my right ear was slightly worse than my left.
All in all a very useful exercise at no cost. I now have a base-line should I feel any deterioration. In any event I was advised to re-test in 3-5 years.
Recommend Hidden Hearing to everyone
We were met by a very pleasant person, Mandy, who introduced herself and took my mum into the room where she was to have her ears waxed. My mum is 100 and whilst still very much with it struggles with her hearing. Mandy was kind, sympathetic because mum’s ears were blocked by the wax, very good at explaining things and gentle when using the equipment. She was very good at what she did and was so pleasant throughout and talked to my mum in a lovely way. Cannot fault the whole process. Excellent and would recommend Hidden Hearing without hesitation to others. Wax removal was simple and easy and worked.
The consultant was very professional…
The consultant was very professional and Experienced and made the process of choosing new hearing aids effortless and resolved all our questions and concerns
Thoroughly good experience and…
Thoroughly good experience and appointment.Everything was explained extremely clearly in a very friendly manner and nothing was rushed which made me feel at ease
My mother can hear clearly.
My mother can hear clearly.
Her hearing aids are better than the NHS.
She has a new lease of life.
Complete satisfaction
I have been extremely pleased with the service offered by HH and in particular Musliha. She was both efficient and friendly and took the time to ensure that I was happy with my hearing aids. I would highly recommend HH to anyone.
Excellent service and a huge improvement
Excellent service and a huge improvement from my NHS hearing aids. Must admit to being a bit sceptical when I first booked the appointment but now so glad that I did. Not only do I have an improvement to my hearing but I can now take part in conversations in crowded rooms as I can hear the person speaking to me not just the noise in the room. One great pleasure is now having my radio on in the car and being able to hear it instead of just the road noise. Must admit that they are not a cheap investment but so far I do feel I have got value for money as they have made such an improvement to my life and being able to take part in it again.
My 82 Mother In Law was delighted by…
My 82 Mother In Law was delighted by the ear removal carried out by Diane Cole, says worth every penny. Thank you
Very quick and straight forward…
Very quick and straight forward process. I feel I can hear much better now thank you Diane.
Received my new aids a couple of weeks…
Received my new aids a couple of weeks ago everything working fine so far, all good news.
Daniel and Karen at hidden hearing…
Daniel and Karen at hidden hearing Bolton made my appointment a very positive and pleasant experience. They are polite, friendly, and very patient.
I would be happy to recommend Hidden Hearing Bolton to all my family and friends. Daniel and Karen thank-you to both of you, and I will see you both next spring for my 6 month review. ⭐️⭐️⭐️⭐️⭐️
Have seen Daniel now for a number of…
Have seen Daniel now for a number of years. Have always found him to be most efficient and a very amenable person. He. Is easy to talk to and always gives as detailed an explanation as he can.
Hidden Hearing in Bolton
I went to Hidden Hearing in Bolton, had the hearing test and tried Oticon hearing aids. Should have visited years ago. Work & home life vastly improved. I can actually watch TV and hearing the conversations. I had a few queries once I got the hearing aids. The Audiologist Daniel was excellent, talked me through how to sort my issues. I would & have recommended Hidden Hearing Bolton.
Hello.
Hello.
My name is Peter Lowe. I recently visited Hidden Hearing in Bolton to have a hearing test as my hearing had deteriorated.
The test was carried out by Daniel who was very professional and explained that my Hearing was as I thought and it could be improved by the use of hearing aids. I was shown how the aids worked and hoe they fitted.
I agreed to go ahead and within 2 weeks I received the hearing aids. They were both set up by Daniel and he explained how they worked.
I have since been back for two more follow up appointments to see how I was managing and everything I asked was explained professionally and explained in layman's term.
I would certainly recommend Hidden Hearing to anyone and would like to thank Daniel and Karen for their Professionallism and Patience. My hearing is now as it should be.
Many thanks once again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





