I was welcomed graciously by Guy thr hearing specialist He asked about my hearing and any difficulties I might have He tested my hearing and updated my hearing aids explaining my level of hearin... See more
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Tom kavanagh is exceptional at his job as a hearing aid dispenser for Hidden Hearing. He has been visiting my Dad now for two years. Toms patience and expertise is outstanding… My father is 88 and co... See more
Very pleasant experience at Hidden Hearing Bromley today (Friday 13th - not an omen!). My ear care practitioner was Jessica and she was excellent. Very professional: explained everything first and th... See more
Excellent home service with Tom Kavanagh. Thorough, friendly and very knowledgeable. Hearing test was in-depth and revealed a surprising but very good result. Great product range and overall a very po... See more
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Very good advice and treatment by…
Very good advice and treatment by Justine in the Bromley branch. Happy to recommend to others.
Justine the earwax angel…
Just been de-waxed by ear angel Justine. Friendly, professional, efficient and, best of all successful in resolving a long term problem.
I totally felt in safe hands throughout the process as she explained everything clearly
Best treatment ever
I have to have my ears cleared fairly regularly and have tried both micro suction and water based treatments elsewhere before. This was my first time at Hidden Hearing and I can honestly say it was the best treatment I have received. Micro suction is much the best treatment and this time it was performed particularly carefully and gently. Justine also explained everything very clearly, again much more thorough than I have found elsewhere. Would not hesitate to recommend.
Have just had an appointment for ear…
Have just had an appointment for ear wax removal with a wonderful lady called Justine ,she explained everything in detail and put me at ease right away.
She made the whole experience so simple and gentle,and made me feel very relaxed about it all.
This is one special lady who really enjoys her job,and I thank her for everything she’s done today for me .
Friendly efficient service
Friendly efficient service , would highly recommend anyone to get their hearing checked and buy aids from you
Linda Morgan Ear wax removal
Linda Morgan is very much a people person She guides you through the wax removal procedure in a calm and kind way
You can look at the videos of your ear canals if you would like to
I was absolutely fascinated by this
Turning back the clock
The warm friendly welcome I received from both Helen and Guy the Audiologist at Bromley Brranch immediately put me at ease.
The in depth explanations from Guy of how hearing loss can happen in different circumstances and the help that is available was an education. After wearing basic NHS aids ( which I was very grateful for ) then being fitted with the correct type of aids for me I found to be an incredible experience. Thank you Hidden Hearing and especially Guy for helping to give me back this very important sense.
Amazing service; incredible hearing aid.
Firstly, I was made to feel very comfortable by the receptionist Helen who was helpful and friendly. Guy, the audiologist, was amazing. He explained everything so thoroughly and clearly meaning I finally understood my form of hearing loss, which I never have previously. I already have a hearing aid, but I do not find it that useful and rarely use it. But when Guy switched my trial hearing aid on, it was incredible. Totally different. I am so excited to start wearing it.
Great place for getting your ear wax…
Great place for getting your ear wax removed and having your hearing checked.Linda was very professional and put me at ease as soon as I arrived. She explained everything to me before doing anything. Painless procedure. Highly recommend.
EXCELLENT SERVICE
I visited Bromley today where the polite, helpful and very professional Linda Morgan persevered until the difficult wax removal was complete. She is very competent and comes highly recommended.
They were very professional
The audiologist was knowledgeable and…
The audiologist was knowledgeable and thorough. He explained in clear terms what my hearing problem is and how to best help. He explained the various options and we decided to go for a small behind the ear aid in both ears.
I was given a trial pair and wore them outside and in a cafe to judge their performance. I had been advised to bring a relative so that they could tell whether I was hearing better. The difference was staggering. I couldn’t believe how much I had been missing. After five days I collected my aids and am delighted with them. I was pleasantly surprised that I had not been sold the most expensive pair but the ones that were most suitable for me. The aftercare is thorough.
I had a very positive experience today…
I had a very positive experience today at the Bromley branch, the lady who removed the wax was gentle and explained everything really well and had a very caring manner. I also have seen Guy for a hearing test previously and will see him again soon, also very personable and knowledgeable and makes me feel at ease. I would recommend Hidden Hearing to anyone having issues with hearing loss. Thanks very much.
Very professional and thoughtful…
Very professional and thoughtful service. I felt confident that I was in good hands.
So friendly & helpful
So very friendly & helpful from Helen on the phone & then Guy fitting my hearing aids. Gave me back my confidence. Overall experience was really great!!
Would recommend Hidden Hearing.
Very friendly atmosphere
Very friendly atmosphere a pleasure to go there all questions asked answer in terms you can understand and very good at making you feel comfortable at your visit
lend me your ears!
What made the experience great? I saw Linda in Bromley and she clearly loves her job and is very good at it! She was enthusiatic about ears and very professional, explaining everything, and gentle with the procedures too. And my hearing feels improved as well. Thanks!
Excellent Service, Excellent Advice, Excellent Results
I have been going to Hidden Hearing in Bromley for about 15 years. My hearing loss is quite severe, but the excellent advice I have received from Guy, the audiologist, has guided me to the best hearing aids for me. Guy has always been very patient, always willing to see me if I'm having any difficulties. There's no pressure to buy, I'm sure because the service speaks for its. Helen, his delightful receptionist, is also very willing to answer queries, arrange appointments in between annual check-ups. A brilliant duo!
I went into the shop in Bromley to…
I went into the shop in Bromley to collect my new hearing aids. The service was as always excellent. It was friendly & time was allowed to explain everything. The aids are proving excellent in use & I have an appointment for three weeks time for any necessary adjustments.
In preparation for the new hearing aids I had two sessions of Microsuction at the same shop, also highly recommended.
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