Audika - Bromley Reviews 

126
TrustScore 4.5 out of 5

4.6

46 East Street, BR1 1QW BROMLEY, Greater London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was welcomed graciously by Guy thr hearing specialist He asked about my hearing and any difficulties I might have He tested my hearing and updated my hearing aids explaining my level of hearin... See more

Rated 5 out of 5 stars

Tom kavanagh is exceptional at his job as a hearing aid dispenser for Hidden Hearing. He has been visiting my Dad now for two years. Toms patience and expertise is outstanding… My father is 88 and co... See more

Rated 5 out of 5 stars

Very pleasant experience at Hidden Hearing Bromley today (Friday 13th - not an omen!). My ear care practitioner was Jessica and she was excellent. Very professional: explained everything first and th... See more

Rated 5 out of 5 stars

Excellent home service with Tom Kavanagh. Thorough, friendly and very knowledgeable. Hearing test was in-depth and revealed a surprising but very good result. Great product range and overall a very po... See more



Contact info

  • 46 East Street, BR1 1QW, BROMLEY, Greater London, United Kingdom

  • 020 8466 8920

4.6

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.6

All reviews

(126)

4,788 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Earwax removal

I saw Laura to have some wax removed. She was brilliant. Very calm, friendly and professional. I felt my ears were in safe hands.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Ear Wax removal in Bromley

I booked an ear wax removal procedure with hidden hearing for my mother.
Jessica was very professional and friendly. She explained everything very carefully and safety removed the wax.
A great service that I would recommend.

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Ear wax removal at Bromley

I has an ear wax cleaning procedure in bromley.
The ear care practitioner called Jessica was super amazing.
I noticed a big difference in my hearing after she cleaned my ears.
I would highly recommend this practise.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been using my hearing aids for six months and this visit was to assess my experience and consider whether any adjustments were necessary.
The service was professional, friendly and informative. The audiologist took time to explain things when required. In practice my hearing aids have proved very effective.

September 7, 2022
Rated 3 out of 5 stars

Hidden Hearing

Guy is a vey nice person to work with & I'm delighted to finally have hearing aids that are rechargeable, because I used to find it frustrating when the batteries ran down at inconvenient moments. However, the hearing aids themselves don't really live up to the expectations I was given of them.

August 16, 2022
Rated 5 out of 5 stars

First Class Service with Linda Morgan

I had an ear wax removal procedure with Linda Morgan. last Saturday, 25th June. I was thrilled with her professionalism, detailed explanations at every element of the procedure and gentleness in removal of ear wax. She is a credit to Hidden Hearing. An absolute star

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal

My experience of wax removal this Saturday 25th June at the Bromley branch carried out by Linda M was excellent in every way. She was professional, efficient, reassuring and with top social skills. I'd say a real asset to Hidden Hearing.

June 26, 2022
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

Had ear wax removed after suffering for months with reduced hearing. Was the best money I’ve spent, Linda the practitioner at the Bromley branch was amazing. She explained the whole process very clearly and was gentle. Highly recommend her and this practice services and my hearing is much improved

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

Attended the Bromley Branch of Hidden…

Attended the Bromley Branch of Hidden Hearing for ear wax removal. The service was excellent, Linda explained everything and it was all done with no fuss. She was very pleasant as well as professional. Thank you Linda.

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

Helping older people to look after their hearing.

The audiologist Linda Morgan was very welcoming & friendly and made you immediately feel at ease. She was very calm and thorough and explained everything as the process took place. My husband had his ears syringed by suction first and then I had mine done. Linda was swift and efficient. At the end of each process we had a hearing test with headphones and it was useful to know that our hearing in both cases was good.

February 20, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish service

Absolutely rubbish service. They booked an appointment to testing at home and they never turned up.

November 5, 2021
Unprompted review
Audika - Bromley logo

Reply from Audika - Bromley

Hi Kaya,

Thank you for your review and feedback. I am sorry to hear that we were unable to attend your appointment at home and that you wasn't contacted regarding the matter.

I have requested your details via Trustpilot, if you could kindly provide these I can ask for our Customer Service to investigate further and get back to you as soon as they can. Also, If you would like we could rearrange your appointment?

Kind regards,
David - Hidden Hearing

Rated 5 out of 5 stars

Brilliant Customer Service

I have always received very helpful and very good service. The staff in Bromley offer brilliant customer service and take the trouble to explain things clearly.

August 26, 2021

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