I was feeling very anxious when I arrived at Hidden Hearing, CAMBRIDGE as I had suddenly become completely deaf in one ear and had a long journey coming up. Anna, the Receptionist listen... See more
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I had a problem with my right hearing aid and was able to book an appointment without having to wait too long. Sam was very helpful and patient and his adjustments enabled me to hear much better.... See more
Very thorough testing which showed slight hearing loss, but probably not enough to go for hearing aids at the moment. I was allowed to put the aids in and found them surprisingly comfortable, definit... See more
Matt Errington was so gentle and understanding Very careful & kind We felt very lucky having someone so good Ears are a sensitive thing and unless you have someone who knows what they are doing... See more
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Excellent experience at Cambridge…
Excellent experience at Cambridge branch. First ever ear wax removal appointment and I was a bit nervous. Diane was very friendly and reassuring and explained everything clearly. Very happy with the service and price.
I was nervous at first but the…
I was nervous at first but the Gentleman that did my earing test was truly a proper professional.
At evert point he explained what he would be doing he reassured me that there was noting to be worried about.
The appointment was on time and I was …
The appointment was on time and I was taken through all the tests I needed and everything was explained to me in a way I could understand
Excellent Service!
I must give credit to Sharon and Diane in the Cambridge branch for squeezing me in for an emergency appointment - when there were no regular slots available. Diane made me feel totally at ease and did a great job of restoring my blocked ear - the day before I was attending a property investors conference. Thank you so much! I would highly recommend them.
Matt Errington was excellent 👌
Matt Errington was so gentle and understanding
Very careful & kind
We felt very lucky having someone so good
Ears are a sensitive thing and unless you have someone who knows what they are doing it can be a painful experience having ears cleaned yet Matt made everything such a painless breeze
Thanks Matt
Excellent job 👏
The practicioner Dayane was very…
The practicioner Dayane was very careful, caring and skillfull ! Would highly recommend the service
From Cambridge
not only was it efficient and kind
not only was it efficient and kind, but its saved me money being able to be seen at home. the best news of all i didnt need hearing aids. I would be more than Happy to see Adam from cambridge again next year for a check up.
Support service
I particularly single out the after-sales service, which is all that could be desired. Requests for clarification of procedures, adjustments of hearing aids, wax removal -- all are dealt with promptly and efficiently, sometimes by whoever was on the switchboard, at other times by the excellent Ellie or Diane. An exemplary support service throughout November and December.
Oticon… invisible hearing aids & so much more
My husband & I recently acquired Oticon minirite R hearing aids, we have both found them amazing! Our hearing is now amazing, we take phone calls using them, we play music through them , they are so much more than hearing aids. Just one down side is the price, £5,799 for each set.
Diane Dorr in Cambridge is Fab!
Diane Dorr looked after me in the Cambridge centre on Regent Street. She was so lovely and professional, explained everything in great detail and made me feel really at ease. A great experience.
Hearing test
I enjoyed having my ears checked and was told my hearing was very good for a man in early sixties, found the consultant very helpful and easy to talk to, reception lady very friendly as well , definitely recommend
A1 service
A1 service. Sharon was extremely friendly and helpful. Adam was friendly, patient and efficient. Overall a great experience.
Thomas Preece (Cambs branch) has been…
Thomas Preece (Cambs branch) has been extremely helpful in setting up by hearing aids and has continued to be supportive in solving any issues.
Very helpful and polite staff
Very helpful and polite staff. After treatment my lost hearing in right ear is restored. I would highly recommend Hidden Hearing Cambridge.
First class experience.
From the greeting at reception for my wife to the consultant taking the hearing test with introduction and explaining the test and right up to the final,resulting in hearing aids giving me a first class hearing experience once again.
Diane was great for my appointment…
Diane was great for my appointment today. She made it quick and easy. Can recommend anyone looking for ear wax microsuction in Cambridge.
Diane Dorr explained what going to…
Diane Dorr explained what is going to happen very well so I had nothing happen to me that I was not expecting. Was prompt on time and I was very happy with the results
Courteous, clear & efficient.
The member of staff attending to me was courteous, clear and efficient.
Thoroughness and pleasantness of the…
Thoroughness and pleasantness of the Hearing Aid dispenser - Ellie Palmer.
May use AI-assist with repliesRead more
7 work days still no service disgrace…
7 work days still no service disgrace ng15 9hf

Reply from Audika - Cambridge
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