Audika - Chaucer Hospital Canterbury Reviews 

22
TrustScore 4.5 out of 5

4.6

Nackington Road, CT4 7AR Canterbury, England, GB


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Rated 5 out of 5 stars

I had kind of lost faith in my hearing aids and once I saw there was a clinic at the Chaucer I thought I’d try it. Sally was very helpful and I now have a far better understanding of my hear... See more

Rated 5 out of 5 stars

Sally French has been excellent in giving advice and reassurance for years now ( must be 10 plus) . I trust and value her judgements . Terry Woollard, Shelgwich, Faversham

Rated 5 out of 5 stars

Sally French at the Chaucer Hospital, Canterbury is most caring and understanding. She has a wealth of experience and explains matters very clearly.

Rated 5 out of 5 stars

Everything about the experience from the pre assessment through to discharge couldn't fault anyone. All really friendly and helpful. Mr Smith my surgeon was friendly and professional at the sam... See more



Contact info

  • Nackington Road, CT4 7AR, Canterbury, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

5,258 reviews in the last 12 months

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Rated 5 out of 5 stars

I had kind of lost faith in my hearing…

I had kind of lost faith in my hearing aids and once I saw there was a clinic at the Chaucer I thought I’d try it.

Sally was very helpful and I now have a far better understanding of my hearing loss. I have another appointment next week and I’m looking forward to it.

Things appear to have been much better over the last 10 days and I anticipate getting the best I can in future.

🤞

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

HIP REPLACEMENT…

Everything about the experience from the pre assessment through to discharge couldn't fault anyone.
All really friendly and helpful. Mr Smith my surgeon was friendly and professional at the same time
All nurses and physio great.
Even the cooks go out of their way to help.
Plus the porter who took me safely to the car. Thankyou everyone.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Sally answered all my questions in a way I could easily understand. She’s a fabulous person and makes every interaction with her a pleasure.

May 29, 2026
Rated 5 out of 5 stars

Hearing restored

I had lost hearing in one ear. Hidden Hearing have been wonderful. Very professional and knowledgeable.
I now have perfect hearing back.
The whole process was both interesting and successful.
I have no hesitation in recommending this company. All the staff I interacted with are great.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have been attending the Chaucer for about ten years now. Sally French has been my audiologist for all of this time and she is great. She is very friendly, listens carefully and always gives great advice and the most suitable options for my situation.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I saw Senior Audiologist

I saw Senior Audiologist, Fiona Idriss at Hidden Hearing (Chaucer Hospital Canterbury) a couple of times due to a perforated eardrum affecting my hearing. Fiona is one of the best "explainers" I've ever met, helping me understand the status of my ear (and "translating" information provided to me by ENT consultants!). Can't recommend her highly enough.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch, as always.

Sally, as always, was professional and organised. There was no waiting, open discussion throughout, and all in a pleasant environment. What's not to like?

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Money oriented

My mother called for advice twice, she was brushed off by some lady on the phone, made an appointment which was cancelled. She tried again, a few days later, they gave her one months away. Then tried to sell her things. They did the same to our neighbour. This business is run by money hungry people with no personal touch. Don't go there. Specsavers are better and cheaper.

June 9, 2025
Unprompted review
Audika - Chaucer Hospital Canterbury logo

Reply from Audika - Chaucer Hospital Canterbury

Good afternoon
Thank you for your review. We appreciate all feedback, and we are so sorry to hear of your experience. We would very much like the opportunity to investigate further. Unfortunately, with the information provided here we are unable to locate your mother's record.
If you would like to discuss further, please contact our Customer Services Team on 0800 7408 796 who would be happy to help
Kind Regards
Customer Services - Hidden Hearing Ltd

Rated 5 out of 5 stars

A very positive experience

The audiologist was efficient, professional and reassuring; she explained the whole procedure carefully to me before starting. I cannot fault her, or the clinic, in any way at all.

May 22, 2025
Rated 5 out of 5 stars

Hearing Tests

the audiologist gave me comprehensive hearing tests to pinpoint where my problem was. Very friendly and efficient service.Would recommend

April 14, 2025
Unprompted review
Audika - Chaucer Hospital Canterbury logo

Reply from Audika - Chaucer Hospital Canterbury

Brilliant! Thank you Mr Cook!

Please let us know if we can do anything further.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Remove Any Fear Only The Wax

Went to see Ashleigh Bullen at Hidden Hearing at Chaucer Hospital in Canterbury for removing wax! She is very professional but very friendly putting me at ease immediately. ASHLEIGH is very good at her job and very patient as it was tricky.
I would 200% say go to her with confidence I shall go back to her for sure.

March 26, 2025
Unprompted review

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