I had kind of lost faith in my hearing aids and once I saw there was a clinic at the Chaucer I thought I’d try it. Sally was very helpful and I now have a far better understanding of my hear... See more
Location
Switch locationNackington Road, CT4 7AR Canterbury, England, GB
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Sally French has been excellent in giving advice and reassurance for years now ( must be 10 plus) . I trust and value her judgements . Terry Woollard, Shelgwich, Faversham
Sally French at the Chaucer Hospital, Canterbury is most caring and understanding. She has a wealth of experience and explains matters very clearly.
Everything about the experience from the pre assessment through to discharge couldn't fault anyone. All really friendly and helpful. Mr Smith my surgeon was friendly and professional at the sam... See more
Contact info
Nackington Road, CT4 7AR, Canterbury, England, United Kingdom
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Prompt appointment
Prompt appointment, reminder beforehand; personal service, all excellent
May use AI-assist with repliesRead more
Review with Fiona Idriss at the Chaucer hospital
I went to the Chaucer Hospital in Canterbury today for a re-test of my hearing with audiologist Fiona Idriss. She has been my audiologist for a couple of years now. Fiona is such a professional that she inspires confidence and trust. She always allows me time to explain my concerns and is more than happy to address them all with sound, pragmatic and trustworthy advice. I feel that having such a professional, kind hearted, experienced and knowledgeable specialist, as Fiona, I wouldn't have progressed as well in my difficult treatment. She certainly is a valuable member of your team and I recommend her to everyone.

Reply from Audika - Chaucer Hospital Canterbury
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