Audika - Chichester Reviews 

106
TrustScore 4.5 out of 5

4.7

3 Stokelund House, East Street, PO19 1JE Chichester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Dee was wonderfully calm and professional. I felt well looked after and would highly recommend to anyone looking for ear wax removal or hearing services.

Rated 5 out of 5 stars

The friendliness and professionalism of the staff. This was my first experience of this particular method it was handled with care and consideration by Dee. I would be happy to use this service in t... See more

Rated 5 out of 5 stars

It was the warm welcome from a friendly Audiologist. The hearing test results were explained in detail and a solution offered to my current hearing problem. I am very happy with the service.

Rated 5 out of 5 stars

The check in was polite and efficient with the appointment on time. The venue was clean and tidy with a professional atmosphere. Dee was welcoming & explained the procedure answering my questions i... See more



Contact info

  • 3 Stokelund House, East Street, PO19 1JE, Chichester, England, United Kingdom

  • 08000372080

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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4.7

All reviews

(106)

5,082 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend ear wax removal…

Would highly recommend ear wax removal at Hiddenhearing. Dee provided an excellent service. She was very professional and gave me good advice. Was pleased to get a hearing check afterwards as have never been offered that before anywhere else.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent hearing test

Excellent hearing test extremely thorough Jon explained every aspect of test and findings and explaining details of various aids and best one to suit my needs very happy to go ahead with process

October 16, 2025
Rated 5 out of 5 stars

Very helpful staff

Zoe was very kind and helpful when my husband came in for hearing test . She explained everything to us clearly at each stage of the test ,putting my husband at ease . Also she was not pushy when it came to the price of the hearing aids ,just explained the quality of each price range . Thank you Zoe your a credit to your company (Chichester)

October 9, 2025
Rated 5 out of 5 stars

I had an excellent hearing test with…

I had an excellent hearing test with Zoe . Explained everything clearly . Unfortunately not able to follow through as the prices are so much more expensive than other retailers for same product and service .

September 26, 2025
Rated 4 out of 5 stars

Zoe Merry

Zoe Merry, your Consultant is very personable and relatable. I have seen her a number of times since purchasing my Aids from her and have always been pleased with her help and assistance.

September 11, 2025
Rated 1 out of 5 stars

Don’t trust an on-line booking!

I booked an appointment on line with the Chichester branch on 27/8 for ear wax removal and had my appointment confirmed by email within minutes. 2 days later I had a phone call to say that they had somehow double booked the appointment and would need to rearrange it for several days later. I explained I had a badly blocked ear so could they not squeeze me in earlier as it was their mistake, but was told they were fully booked so there was nothing they could do. There was no interest in trying to accommodate me, I was just told the double booking was “unfortunate”. Interestingly if the customer cancels an appointment less than 2 clear working days before the scheduled appointment they are liable to pay the full fee, but it seems there is no onus on HH to provide the same courtesy to the customer when they cancel. I would strongly advise anyone booking on-line to phone up and check their confirmed appointment is actually valid after my experience with their system. Needless to say I have booked an appointment elsewhere with a shorter timescale due to my experience with HH.

August 29, 2025
Unprompted review
Audika - Chichester logo

Reply from Audika - Chichester

Good morning, Richard,
Thank you for your review. We are so sorry to hear of your experience.
We would very much like to investigate further however, based on the information provided here we are unable to find your record.
If you would like to discuss further, we would be grateful if you could contact our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd"

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