Audika - Chichester Reviews 

108
TrustScore 4.5 out of 5

4.7

3 Stokelund House, East Street, PO19 1JE Chichester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Dee was wonderfully calm and professional. I felt well looked after and would highly recommend to anyone looking for ear wax removal or hearing services.

Rated 5 out of 5 stars

The friendliness and professionalism of the staff. This was my first experience of this particular method it was handled with care and consideration by Dee. I would be happy to use this service in t... See more

Rated 5 out of 5 stars

It was the warm welcome from a friendly Audiologist. The hearing test results were explained in detail and a solution offered to my current hearing problem. I am very happy with the service.

Rated 5 out of 5 stars

The check in was polite and efficient with the appointment on time. The venue was clean and tidy with a professional atmosphere. Dee was welcoming & explained the procedure answering my questions i... See more



Contact info

  • 3 Stokelund House, East Street, PO19 1JE, Chichester, England, United Kingdom

  • 08000372080

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.7

All reviews

(108)

5,082 reviews in the last 12 months

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Rated 5 out of 5 stars

Good all-round experience

Good all-round experience. Dee was professional and courteous, offering good advice and making sure I understood the procedure fully. Recommended in terms of service, facilities and value for money.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, made you feel at ease and didn’t hurt at all! Definitely recommend to anyone who is needing this treatment done

July 16, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, professional and as an ex GP I found Dee to be knowledgeable, kind and understanding. Can only recommend them highly and although it took 2 treatments to dewax my ears they only charged me once. Very reasonable prices compared to competitors too. Couldn’t be happier.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

first class!!

Amazing service, my first time visiting hidden hearing and will definetly be back for sure. Friendly staff and so professional. 1000000% recommend

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

The business model that Hidden Hearing…

The business model that Hidden Hearing use is to be applauded, insomuch that so far no charge has been made for any of the consultations given.
What this means is that when my hearing has deteriorated to the point that i need a hearing aid, they can be assured of my business.
When the rest of the country appears to be so pecuniary this is indeed a refreshing change.
Oh, and the consultant who examines me is extremely professional and knowledgeable.

May 16, 2025
Rated 5 out of 5 stars

Really wonderful service

Having put off getting my hearing checked, I made an appointment with Hidden Hearing. The whole process couldn't have been any easier. I had a hearing test, which was done by a really friendly and reassuring member of staff. I was given really informative and good advice and help in the whole process of buying my hearing aids. I would highly recommend Hidden Hearing as I feel they offer really great customer service and support. All the staff are friendly, efficient and helpful.

March 28, 2025
Audika - Chichester logo

Reply from Audika - Chichester

Brilliant news Kate! Thank you for choosing to visit us after a little hiatus; we are pleased that your experience was a positive one.

Naturally, throughout your journey with us, if we can do anything to help or support at any time, please just reach out.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

The professional hearing solution

Hidden Hearing are oozing professionalisim. Having tried some of the so called competition I have to say Hidden Hearing were exceptional. They ask the right questions and listen carefully to your response before selecting the right solution to your challenge and that is just the start of their service. I believe they genuinely care to ensure they sell you what you need rather than something they need to sell to hit targets. Zoe and her team in Chichester are exceptional and as such are a huge asset to the business. If you have hearing issues never mind the rest, go to the best.

April 11, 2025
Unprompted review
Audika - Chichester logo

Reply from Audika - Chichester

Wow! Thank you for your glowing review. We are so pleased you experienced such exceptional and professional service from our Chichester team.

You've hit the nail on the head there, we do genuinely care so if you do need anything from us going forward then please do just reach out.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Staff were very friendly,informative…

Staff were very friendly,informative and made me feel at ease. The building is very clean and comfortable . The lady vacuuming my ears even found where my missing hair had gone from my head so all in all a great experience

February 19, 2025
Rated 5 out of 5 stars

Free hearing check

I submitted my details to be contacted for a free hearing test when the pop up appeared on my phone.
A very pleasant lady phoned the following day to make the appointment and there was a further courtesy call the day before,ensuring I knew the location of the business.
My daughter and I were greeted warmly by the receptionist,who made us hot drinks.
Audiologist Jon,was equally welcoming.He explained clearly and reassuringly what to expect from the visit.
Jon was careful to make sure I was comfortable and understood the process and outcome of the various tests.
I was reassured by the results and grateful for suggestions on how to improve my television viewing without relying on subtitles.
Hidden Hearing will contact me for a review in 12 months.
Jon also welcomed our questions and offered advice concerning my granddaughters hearing issues.
I would highly recommend this clinic and staff

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

An Angel sent

Absolutely magical. Compassionate. Caring and sympathetic to my needs. My right ear is nonusable. Sadly for nearly £2.500 for the right ear only... To expensive.... First the good news (you will be able to hear again) then the bad news.... So am I to stay death... Or can you help???????

January 30, 2025
Rated 5 out of 5 stars

I visited the Chichester Branch and saw Jon

I visited the Chichester Branch and saw ‘Jon’ who was incredibly informative and answered all of my questions in a way that I could understand. He was kind and compassionate and took the time to make sure I was happy.
I have had the hearing aids he recommended for two weeks now, and all I can say is that it has changed my life. I can hear in Church, my choir and when I go out with my friends.
I was skeptical at first, as my friends have hearing aids from every other provider and they’re still struggling, but I can hear where they cannot.
I would recommend Jon any day of the week, and Hidden Hearing are a wonderful company to deal with.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

New customer and first class service!

What made my experience memorable? Well, first and foremost, the friendly and polite disposition of all the staff I came into contact with. This was especially true of Dee Hartman, the clinic's ear care practitioner. She was professional, informative, and wonderfully effective when it came to solving my hearing issue, and answering my questions. First class!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I had some annoying ear wax removed…

I had some annoying ear wax removed today and experienced a professional and friendly service from Dee, at Hidden Hearing, in Chichester. I highly recommend this establishment. Thank you Dee for explaining the procedure, after care and making me feel comfortable.

January 21, 2025
Unprompted review

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