Audika - Croydon Reviews 

Went to the Croydon branch of Hidden Hearing to get a free hearing test as a base line for when my hearing eventually deteriorates. Amy explained clearly how the tests worked and the results. Friendly and professional. The whole processs from booking, being greeted as arrived to the consultation itself was very good. Highly recommended to everyone over 55 to get their hearing tested. Will go back in 2 years!

My appointment was with Linda, who provided an excellent customer service, taking great care with looking at my ears, offering advice & how to maintain them in the future....she takes great pride in helping others and is a credit to the company. I will certainly recommend Hidden Hearing to friends and family.

I visited the Croydon branch for an ear wax clean and was gladly surprised there was no wax to be found. Linda was very professional by explaining every step which I really appreciated, and on top of this wasn’t charged. I appreciate Linda being the face of this branch given her welcoming and helpful approach. Keep up the great work.

The audiologist Amie was really lovely and made me feel comfortable. My results were as I expected and clearly explained.

Very friendly and thorough

The service was impressive through and through.

You can tell that Linda and Michael both really care about the well-being of their clients; creating a friendly atmosphere and providing a professional service, explaining what they were doing and giving great advice on future practices. I will definitely return to Hidden Hearing Croydon should the need arise again.

I had a great experience, Linda Morgan of Croydon,who worked on me was very,very gentle and patient with me when she was removing wax that had biult up in my ear for a while,she couldn't give up each time she tried and was assuring me all time,it will be done.Thanx to her experience .

Had my hearing tested.young man explained ,what was going on and why.tesred my hearing aids.have to have new batteries.the only thing,that spoiled the experience,was when I asked how much new hearing aids were.far too expensive for a pensioner.if ihad to get new aids.i would probably have to go back to n.h.s

I had an appointment at Hidden Hearing in Croydon with Linda Morgan. The care was top notch. The information given was clear and helpful. This Croydon branch was welcoming and the service was excellent. I highly recommend Linda and Hidden Hearing.

Linda was fantastic from the outset - I would definitely recommend using Hidden Hearing. Very tentative and managed to sort my hearings issues

I was seen quickly, Nice staff. Explained everything fully. Can't decide about the products offered.

I was dealt with from the very first point of contact with professionalism. I was made to feel very welcome. Rather than call me by my surname I was spoken to by my forename which I actually found appropriate. All procedures were explained in a good way for me to understand. Staff were extremely helpful. Keep up the good work Michael and Linda.

Visited Hidden Hearing on Wednesday 21/2/2024 and was attended to by Linda Morgan. My first visit, definitely inclines me to future visits should I need services. Was professionally handled, coffee biscuits etc and at the end given a clean bill of hearing health, clearly & simply explained. Wonderful service & a credit to her organisation - thank you Linda.

Very carefully explained about the condition and the alternatives. Paid attention to my concerns. Good customer service and satisfaction

Professional, knowledgeable service from Linda Morgan. She was patient, careful and caring. Up to date equipment. Excellent ear wax removal. Hearing test next time. I highly recommend Hidden Hearing in Croydon.

Linda was so sweet and gentle, explaining to me every step of the process and made me feel super comfortable. Thank you so much ❤️

Kind and considerate to my elderly mother. Very efficient in dealing with her . Thank you

Linda of Croydon was quick, efficient and delicate. She managed to removed a huge cluster of double blocked earwax (dark brown/old and light brown/ soft wax)

I attended for a wax removal procedure.
I was provided with clear instructions with how to prepare my ears for the removal in the week leading up to my appointment. Cherelle who carried out the procedure on the day was friendly and professional, and the procedure was quick and painless. Cherelle also provided me with after-care instructions.