Audika - Doncaster Reviews 

228
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD DONCASTER, Yorkshire, GB


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Rated 5 out of 5 stars

The audiologist was great the receptionist was great ,What more can I say. The audiologist( Waleed Rizwan) at Hidden Hearing says everything: clear explanations, step by step guidance, no rushing,... See more

Rated 5 out of 5 stars

Very professional staff everything explained clearly and refreshments offered upon arrival.Time taken to make procedure easy to follow.

Rated 5 out of 5 stars

This was my first time, I was explained everything before getting started and made me feel more comfortable All staff delivered excellent service, from start to finish. They went above and beyon... See more

Rated 5 out of 5 stars

The receptionist was one of the most amazing and friendly people I've ever met whilst still being very professional. The clinician (I'm bad with names) was absolutely brilliant. If I was an employer,... See more



Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, DONCASTER, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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4.9

All reviews

(228)

4,737 reviews in the last 12 months

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Rated 2 out of 5 stars

Great marketing - Poor Service!

Great marketing - poor service ! Took ages to finally get a hearing test. Then they tried to charge me £6k for a pair of "hidden" hearing aids (which I declined)
Got a phone call from them 3 weeks later offering £1k off !
Prospective customers be very wary !!

August 20, 2025
Unprompted review
Audika - Doncaster logo

Reply from Audika - Doncaster

Hello

Thank you for taking the time to leave your review. we appreciate all feedback we receive.

Unfortunately we haven't been able to find your details on our system to be able to look into this further for you.

If you would like to discuss this with our Customer Services Team please feel free to contact us on 01622 775191 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak to you.

Kind Regards

Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Hidden Hearing.

Went to Hidden Hearing today in Doncaster to have microsuction, my hearing was bad especially in my left ear which was near on deaf. Felt a little nervous when I went in but was instantly put at ease by Kathryn who was amazing. Had the procedure done straight away by Jan who again was amazing and made me feel at ease. Left with my hearing back to normal and happy. I carnt thank Kathryn and Jan enough, they where both fantastic and the sevice they provide is second to none. I Would highly recommend Hidden Hearing in Doncaster. 🙂

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Liam and Janine

Liam and janine at hidden hearing are both amazing, Liam did my initial test and fitted the hearing aids answered all questions I had as well as questions from my mam. Janine came out to do my follow up to see how I was getting on was ever so friendly and helpful. Both made me feel listened to and were so helpful would highly recommend their service to anyone.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

It’s amazing experiences

It’s amazing experiences, the staff - Jan French id very nice and demonstrates very detailed about everything before starting the wax removal, love it , definitely recommended.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I attended hidden hearing with my partner and was very impressed with how professional, polite and understanding everyone was from Kathryn the receptionist and David the consultant.
From the moment we walked in to the moment we left we felt welcome

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Kathryn and Waleed

I visited the Doncaster branch this morning and was the service provided by Kathryn and Waleed was excellent. I'm sure a lot of people, like me, feel unsure about having hearing aids but I could not be happier with the results of my consultation. Waleed takes time to explain everything and the tests are very thorough and as a result I am having my hearing aids fitted next month, the difference they make is amazing.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, efficient staff who were friendly and informative. Jan quickly put me at my ease, explained the process fully and solved my ear problem.

May 21, 2025
Rated 4 out of 5 stars

My wife and i were referred from our…

My wife and i were referred from our local chemist for a hearing test. My wife’s hearing was found to be good whereas mine was found to be lacking. The staff at Hidden Hearing were friendly and efficient.
The hearing test was comprehensive and I cannot fault this or the advice on hearing aids. The only downside was the price, otherwise it would be be a 5star rating.

March 22, 2025
Rated 5 out of 5 stars

Great service…

I have used this service for many years and have always found every member of staff very friendly, helpful and knowledgeable. They make me feel at ease and explain everything very well. I have just purchased my third hearing aid from you and you fixed my old one too. Great service. Would definitely recommend.

March 13, 2025
Rated 4 out of 5 stars

The only thing I have against Hidden…

The only thing I have against Hidden Hearing is that they do not automatically give me a copy of my audio test results or even ask if I would like one. I always have to ask for it afterwards.

March 5, 2025
Unprompted review

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