Audika - Eastbourne Reviews 

141
•
TrustScore 5 out of 5

4.9

4 Gildredge Road, BN21 4RL EASTBOURNE, Sussex, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Reviews are not something that I regularly do but felt I needed to leave a review for Audika Eastbourne. The service my friend received was amazing. Ben and Gaye couldn’t be more helpful with all thei... See more

Rated 5 out of 5 stars

Audika Eastbourne is very conveniently located near the train station. My husband has been a customer for some years. He has been very impressed with Ben's patient expertise in helping him chose the r... See more

Rated 5 out of 5 stars

Having had constant problems with my hearing aids - my inability to come to terms with them basically - I now find I am accepting them and understand how they actually work - thanks to Justin who was... See more

Rated 5 out of 5 stars

My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... See more



Contact info

  • 4 Gildredge Road, BN21 4RL, EASTBOURNE, Sussex, United Kingdom

  • 01323 436660

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

6,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Gaye helped me with my problem and was cheerful and very professional
Would recommend

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

check up

Ben Always listens to my issues related to my hearing/vertigo and actually told me what the issues may be before my appointment with E N T. On time and good reminders not just age but since retiring no diary days blend into each other. great service overall.

August 12, 2025
Rated 5 out of 5 stars

Good service

Gaye came out to my house as I couldn't get to them. I would like to praise her for her help with my hearing Aid has it had stopped working. 5 star service. Thanks Hazel Green

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Eastbourne service.

I go to Hidden Hearing in Eastbourne. Ben is excellent, really patient and under. Nothing is too much trouble and explains everything so clearly. I would not go anywhere else. Gaye on reception is a joy and makes you so welcome and at ease. Thank you.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service …

I took in my hearing aid that wouldn’t work. The audiologist was away but gaye on reception managed to sort out the problem. She was absolutely lovely and stayed late to do this for me. What a star.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Belinda and Gaye were so welcoming when…

Belinda and Gaye were so welcoming when I arrived in some discomfort-the treatment was longer than I expected but handled with great care and attention - my tubes are now completely clear and my sense of balance has been restored - big thanks to you both

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

A welcome smile and helpfulness.

My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids.
We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helping us to try out a few examples before she found the correct ones!! We can highly recommend HH and Gaye for their quality of service, help and especially Gaye’s smiling welcome 😃

May 6, 2025
Unprompted review
Rated 3 out of 5 stars

Very friendly and helpful although…

Very friendly and helpful although could not achieve much as should have had wax removed before appointment. Now have to make another trip to Eastbourne for wax removal treatment.

April 8, 2025
Audika - Eastbourne logo

Reply from Audika - Eastbourne

Good afternoon, Mr Sparks,
Thank you for your 3-star review. We are pleased to hear that you found our service very friendly and helpful. Unfortunately, we are unable to proceed with a hearing test if there is wax present. We can see that you have another appointment booked and we look forward to seeing you again.
If we can help in the meantime, please contact our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd

Rated 5 out of 5 stars

We saw Ben this week at Hidden Hearing…

We saw Ben this week at Hidden Hearing and he was most helpful and efficient. He is a real professional who explained everything to us as regards the Hearing Test and results. We can definitely recommend visiting Ben ,
Many thanks , Rowland and Christine

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

A good Hearing experience at home

I spoke to the lady in the office to make an appointment.I have limited mobility so I was surprised to learn that they do home visits. The lady was a very experienced dispenser came and gave me a test I was amazed when the aids were fitted to discover that I was completely deaf in one ear and limited hearing in the other.
She gave me a long time to fit
both aids and explained everything to me.
She advised the best ones for my lifestyle which were middle range
My experience was helpful and I will be grateful for all her continued help should I need it.

I shall recommend them to my friends. Thankyou

March 21, 2025

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