The premises were very comfortable, being air-conditioned during the current heat wave. The staff were polite, experienced and had recognised me from previous appointments. The test was all geared t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to... See more
Emma provided a thoroughly professional service during my husband’s visit. She carefully reviewed his progress with his Opticon hearing aids and general hearing, identifying a potential ear problem we... See more
I recently had an issue with one of my aids, so I contacted the Exeter branch who couldn't have been more helpful. Emma Rooms went above & beyond to fix the problem. I have always found the staff fr... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Microsuction Wax Removal
Searched the internet and thought the service offered seamed reasonable in price. It certainly was I was told when I arrived that if they were not able to remove all the wax in one session I would be invited back for two more sessions at no extra charge. Fortunately all the wax (loads of it!) was removed in this session in 40 mins. I was shown before and after pictures of my ear canal. All very impressive to see a clear canal and unobstructed eardrums. My tinnitus has much reduced and my wife is now shouting at me instead of mumbling!!. In summary I would highly recommend the treatment and in particular Hidden Hearing in Exeter. Thank you Suzanne.
My experience was nothing but efficient…
My experience was nothing but efficient and pleasant. I was treated by Suzanne and I'd thoroughly recommend the service, it was so quick and easy, and for an affordable price. I was nervous about microsuction as I'd never had it done, but Suzanne reassured me throughout and it was over so quickly and absolutely painless. The results were fantastic and I'll definitely be back there and recommend to family and friends.
micro suction ear wax removal
I had micro suction ear wax removal. Suzanne from the Exeter store was brilliant earlier today. She was very patient and kind. Thank you!
Thank you to Suzanne at Hidden Hearing…
Thank you to Suzanne at Hidden Hearing in Exeter, who successfully removed some very stubborn ear wax this morning for me. Suzanne is very informative, compassionate and reassuring, which was particularly appreciated as I was recovering from an extremely painful ear infection. Would very much recommend the service.
Very good experience.
Ear wax removal Exeter
I had ear wax removed for the first time, and although it felt very strange, it was overall a very positive experience.
The practitioner was friendly and very professional and everything went very well.
Hidden Hearing in Exeter is the place…
Hidden Hearing in Exeter is the place to go for earwax removal. This morning I was looked after very well by Suzanne Parish ( Ear Care Practitioner ) Everything was explained before the procedure, during and after. All my questions were answered. I also had a hearing test which was very informative.
Ear wax removal
I had my ears micro suctioned at the Exeter branch of Hidden Hearing this week by Sharon Richards. From the moment I arrived I was put at ease and the procedure was carried out in a very professional manner. Sharon's explanations were excellent and the technique absolutely pain free. I am delighted with the results and would absolutely recommend Hidden Hearing for ear wax removal.
Excellent treatment and awesome…
Excellent treatment and awesome customer service and care nothing is too much trouble.
Exceptional service and knowledge by…
Exceptional service and knowledge by the team.
Couldn’t be happier with the service received and would high recommend using them.
Covid appointment completed without any issues
Appointment made within covid guidelines. As soon as I attended the shop, the consultant opened the door & the consultation was completed efficiently & promptly.
Would recommend this company for anyone that requires a hearing test.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





