I arrived early and luckily was seen strait away (a good start )The session wasn't onerous ,the tester was polite and very efficient .
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I had my first ever micro suction today to remove ear wax in both ears. I’m quite a nervous person about any medical procedures. Luckily I had Roopa samani who was very tentative and calming. I feel s... See more
Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explaine... See more
Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stub... See more
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Excellent and friendly greeting on…
Excellent and friendly greeting on arrival.
Person testing me (JoE) has excellent people skills
Professional and Stress free
Very friendly, professional and thorough.
No pressure just a relaxed situation to understand the options
2 Happy PeopleMy wife and I were greeted very warmly…
My wife and I were greeted very warmly and looked after by Bronwyn?the lovely receptionist who was first class.
We met Joe for rhe first time..who was so pleasant and kept us fully informed about what he was doing during the tests and why.I have had quite a few tests now and Joe was the first to show diagrams
and fully explain what and how deafness occurs.So a really satisfying and pleasant visit.
Joe was efficient and friendly
Joe was friendly, efficient and nothing was too much trouble for him.
I had my hearing test and the results…
I had my hearing test and the results given in a way that is easy to comprehend there is no sales presure just good advice and help
Very Very helpful and professional
Very Very helpful and professional. Henna is a asset to the company.
Yassin at High Wycombe could not have…
Yassin at High Wycombe could not have been more helpful. He explained every step of my hearing test and the results. I will certainly return to Hidden Hearing for hearing services.
Excellent service
Excellent service, a professional approach with a willingness to carefully explain and answer questions by Yassin Ali (MSHAA) made my visit very worthwhile in the purchase of hearing aids.
A great service start to finish
Reception was good. Coffee and a biscuit offered. Appointment was on time. Very thorough and very professional, knowledgeable about the product too which always helps with the confidence in their suggestions for improvements to my hearing aid experience.
Very polite and considerate gentleman…
Very polite and considerate gentleman infact had have 3 representatives from your company and they were all very nice and helpful 👍 thanks 😊
Alex is a very competent person who…
Alex is a very competent person who speaks very clearly and logically. He gave me tests which challenged me more than in the past especially bringing in outside noise. I was convinced that he had diagnosed my deteriorating hearing condition very well and was motivated to buy the latest hearing aids. Not only that, but he is prepared to follow up their installation in the future. I welcome the continuity of having Alex involved with my hearing
Quick and Easy…
I was a little annoyed to have an email and a text and a phone call reminding me of my appointment but I appreciate there are probably a lot of no shows. I was pleased that my hearing was reasonable for my age so I was not pressured into buying hearing suds that are not yet necessary.
Fast and thorough service
I had virtually lost all hearing in my right ear owing to a build up of wax. I was most grateful to get an appointment within 48 hours and I walked out again within the hour as right as rain. The use of cleverly adapted iPhone technology for diagnosis and treatment is really impressive and Roopa, who looked after me, was kind, gentle and patient with my many questions. I don't think I have any immediate need for a permanent hearing aid but I shall certainly go back again in six months for a check up and, if required, another micro-suction session
Roopa Samani saw Ann today and was…
Roopa Samani saw Ann today and was very professional explaining everything she was doing and why, Ann felt very comfortable with her
great experience and staff
Roopa Samani provided very competent…
Roopa Samani provided very competent and polite service. Highly recommended.
Friendly and reassuring advice
Friendly and reassuring advice, competent service
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