Audika - Hove Reviews 

180
•
TrustScore 4.5 out of 5

4.7

59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB

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Rated 5 out of 5 stars

I have bought 2 pairs of hearing aids over the years at Audika (Previously Hidden Hearing) and during these 7 or 8 years I have always been received very well by Mary and followed very professiona... See more

Rated 5 out of 5 stars

Excellent Service The team at Audika Hove continue to provide a professional and friendly service resulting in my hearing needs being fully met. Liam the audiologist put me at ease, clearly explaine... See more

Rated 5 out of 5 stars

Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... See more

Rated 5 out of 5 stars

I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... See more



Contact info

  • 59 Western Road, HOVE, BN3 1JD, East Sussex, Sussex, United Kingdom

  • 01273 746500

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.7

All reviews

(180)

6,004 reviews in the last 12 months

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Rated 5 out of 5 stars

My Free Hearing Check.

I had a free hearing check with this company this week.
What smashing people they were too. Very professional with a very comfortable environment that came with it.
When I left after my exam , I felt as if I had known these lovely people for ages!
I would definitely urge anyone to visit HIDDEN HEARING .

April 3, 2026
Rated 5 out of 5 stars

Really friendly and professional staff

Really friendly and professional staff, I had an issue with my hearing aids, they needed re tuning to suit my needs. This was done and more, plus tests and information about my hearing loss, will definitely return when I need my current aids replacing.

March 28, 2026
Rated 5 out of 5 stars

Mike Van Den Berg

Mike Van Den Berg, was knowledgeable and most importantly caring and sincere with regards to the emotional effect, caused by my recent hearing damage due to a stroke. His attitude is both professional and understanding. He took the time to ensure that I understood fully, all the points regarding their usage, with patience and kindness ..He made it a positive and pleasant experience. He is a credit to the company, and I would highly recommend him! . And It's great to be able to hear again!!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Went to the dream team

Went to the dream team, Liam and Mary for my annual hearing test. Efficient, professional, timely and overall pleasant experience. I always feel I am in the hands of someone with great knowledge, any questions I have are always answered fully and clearly. Very happy.

February 10, 2026
Rated 5 out of 5 stars

Hearing test.

I attended a hearing test at Hidden Hearing on Tuesday 3rd February 2026. The test was very thorough and showed that my hearing had deteriorated since I was last tested there 6 years ago!
The audiologist discussed the possibilities with me and I tried a hearing aid that sat behind my ear. Although I have a hearing aid, which I purchased through another company, I am seriously considering taking up the 60 day trial of a new set of hearing aids following this appointment.
Peter Bartholomew

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful

On arrival at the Hove clinic you get a lovely welcome from the receptionist and if early for your appointment a cup of coffee is offered. The audiologist welcomes you and explains the process, then he took pictures inside my ears and showed them on a screen and explains what's happening. The hearing test was nice and simple "Not the big earphones 🎧 like in the 70s and 80s" but little buds and a head band for the different sound's. When the sound test was finished he then explained showing the graph the condition of my hearing and told me I needed hearing aids. Overall a it was a 10/10 experience for friendliness and knowledge.

January 22, 2026
Rated 5 out of 5 stars

Really patient with my mum

Really patient with my mum. Went over everything thoroughly and slowly. Friendly guy, sorry I can't remember the name! Mum decided against getting new hearing aids but I will definitely recommend and use down the line if ever needed. Also not pushy at all afterwards when I said she had changed her mind.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Liam at…

I had a great experience with Liam at the hove clinic. Unfortunately my results were not what I wanted to hear as they are a little more complex, but Liam was so compassionate and really took the time to ensure I understood my options and what the next steps should be. Thankyou Liam!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Flexibility

Flexibility - altered my appointment time to my convenience as I was in the area and would have meant me hanging around Mary is very good Great asset !!

January 9, 2026
Rated 5 out of 5 stars

Today I seen hearing Aid Dispenser

Today I seen hearing Aid Dispenser, Liam what a very
rare caring person, approachable, respectable curtesy all in a professional but very friendly manner.
Liam spent one hour checking my trouble ear, tests explained all in details. Advices offers, etc,
Receptionist , so king offered me a hot drink very friendly, feel safe and trustworthy.

I will recommend to anyone to visit Hidden Hearing
Centre without any second thoughts.

Thank you so much, best wishes

October 30, 2025
Unprompted review
Rated 2 out of 5 stars

Rather mixed feelings

Very good sales technique. Was not offered less expensive aids. Just the most expensive ‘best’ ones ! Charming staff. And efficient follow up. But commission is premiere.

October 1, 2025
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Reply from Audika - Hove

Hello

Thank you for taking the time to leave your review and we appreciate the feedback.

We have passed this onto our Customer Services Team who will reach out to discuss this further if you would like to.

Kind Regards

Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk

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