A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.
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Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... See more
I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee. Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build... See more
The admin team were very efficient when talking me through the claim process and the written quote arrived the next day. A member of staff (Emma) came out on a home visit to see my father after he h... See more
4.8
Excellent
162 reviews
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Great service as always
Great service as always, very professional. I have been with them for over 5 years.
October 9, 2024
Great Service
I have always had excellent service from Hidden Hearing in Inverness. The staff are very professional and listen to what you have to say.
October 17, 2024
Hearing restored after ear wax removal
My wife and I both had ear wax removal done by Tracy. Everything was explained clearly to us before treatment began. The ear wax removal was undertaken with great care, and we were shown photos and videos of the before and after treatment.
In my case the deafness in one ear was restored to full hearing again after a lot of wax buildup was removed.
We can both highly recommend ear wax removal at Hidden Hearing - Inverness, and Tracy for her care and patience.
Also a mention for Kevin who made us a coffee and was very chatty and informative on hearing aids etc as I waited for my wife to have her treatment.
We look forward to seeing you next time we need help or advice.
Thank you.
September 27, 2024
Unprompted review
Great service!
September 12, 2024
Very good service
September 7, 2024
Everything was explained.
Everything was explained clearly before anything was done. The treatment went well and follow up options were discussed.
September 6, 2024
Emma was very patient and helped me a…
Emma was very patient and helped me a lot.
Confident In Her work .
Excellent service
August 28, 2024
Emma the audiologist was very helpful…
Emma the audiologist was very helpful and informative and answered all my questions and queries, extremely well. A worthwhile visit. My hearing aids were also overhauled and any problems sorted.
August 20, 2024
Delighted with service
Delighted with attention paid to my ears and hearing aids. All served with courtesy and friendly approach.
July 26, 2024
Very professional and friendly service…
Very professional and friendly service would recommend five star service
July 26, 2024
Unprompted review
Bronnie is brilliant
Bronnie is brilliant She knows her profession inside out, is patient, explains everything, and answers all my many questions.
July 19, 2024
Friendly atmosphere
Friendly atmosphere, thorough consultation, Everything explained clearly, in a relaxed atmosphere.
June 26, 2024
Excellent customer service
After 3 weeks of an acute ear wax problem and a diagnosis, but no further assistance from the NHS, I was relieved to obtain a speedy appointment at Hidden Hearing. Tracy, at the Inverness branch, was incredibly informative and highly professional. She skilfully, thoroughly and gently removed the wax with suction equipment. Her approach was reassuring and friendly throughout. I was extremely relieved and the discomfort I had been experiencing was quickly resolved.
I would highly recommend Hidden Hearing and hope that they will provide this service on Skye soon.
Thank you, Tracy - and Hidden Hearing.
May 23, 2024
Unprompted review
girl very helpful after very bad…j g
girl very helpful after very bad experience with hidden hearing pleased company are moving forward
May 17, 2024
I was given a warm welcome on arrival…
I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee.
Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build up in both ears.
The procedure was painless and my hearing was greatly improved after the careful treatment.
Excellent value for money.
I can recommend Hidden Hearing for such treatment.
William Douglas...
May 17, 2024
Unprompted review
the visit was realy good service…
the visit was realy good service excelent came away feeling chipper
only bad thing was the constant reminders of the visit 11 in all and call centre need training
May 15, 2024
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