Audika - Inverness Reviews 

162
TrustScore 5 out of 5

4.8

16 Margaret Street, IV1 1LS INVERNESS, Inverness-shire, GB


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Rated 5 out of 5 stars

A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.

Rated 5 out of 5 stars

Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... See more

Rated 5 out of 5 stars

I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee. Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build... See more

Rated 5 out of 5 stars

The admin team were very efficient when talking me through the claim process and the written quote arrived the next day. A member of staff (Emma) came out on a home visit to see my father after he h... See more



Contact info

  • 16 Margaret Street, IV1 1LS, INVERNESS, Inverness-shire, United Kingdom

  • 01463 223412

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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4.8

All reviews

(162)

5,082 reviews in the last 12 months

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Rated 5 out of 5 stars

Most grateful thanks to Tracy in Inverness

Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only ever had syringing done previously (which I hated! )but she reassured me each step of the way before , during and after my new experience of micro suction which is so much gentler and less invasive than syringing . If I get ear wax problems ever again I'll have the micro suction done . Wish I'd found it years ago . Thankyou Tracy for all your support .

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

I came for an ear wax removal

I came for an ear wax removal having previously been to Specsavers who were useless. Tracy at Hidden Hearing talked me through everything and gave me good advice. A very professional and personable experience. Kevin on the front desk was approachable and friendly too.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fun and reassuring

Teresa made the whole dewaxing procedure feel very safe. She explained clearly what was going to happen and why with lots of humour. She showed me before and after pictures and advised me about future ear care. A totally excellent service.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

'THE' best service by far!

Just had my second appointment for wax removal at Hidden Hearing - Inverness. The Ear Care Practioner Kirsty Cant, talked me through the process and was extremely professional and polite throughout. The end result was perfect hearing and such a relief! Would definitely recommend it and would score ten out of ten if I could.
Thank you.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Zoyah our rep

Zoyah our rep was very good she informed us about everything that we needed to know I would recomend her to anyone who has earing loss the office was also very informing anything you want to know she has the answer

March 9, 2022
Rated 5 out of 5 stars

Everything well organised

Everything well organised, polite efficient service with good advice. Covid prevention well adhered to. A polite reminder before appointment which is much appreciated. Although I was held up in traffic and a few minutes late still managed to cover all requirements in time.

August 4, 2021
Rated 3 out of 5 stars

No complaints about the actual hearing…

No complaints about the actual hearing test or the centre itself. Always friendly and helpful. Was concerned however about the 'hard sell' to buy new hearing aids on the actual test day. A figure of over £3000k is a bit much to take a decision on at such short notice, especially when the discount was due to expire on the next day! One would have expected some advance warning given that I am a customer of over 20 years standing. I would also have thought that such customers would be offered more than a 15% discount every time they require new aids.

July 7, 2021

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