Audika - Kingston Upon Thames - Eden Street Reviews 

286
•
TrustScore 5 out of 5

4.9

8 Eden Street, KT1 1BB KINGSTON UPON THAMES, Surrey, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I have been a client here since it was recommended by a friend. I had been dissatisfied with the audiology company I was using at the time because of the high turnover of staff and the disappointing... See more

Rated 5 out of 5 stars

I had a hearing test with Tom who made me feel relaxed immediately and explained the procedure very clearly. Secondly I had a wax removal procedure done by lovely Dee. Such a bubbly personality who ag... See more

Rated 5 out of 5 stars

Khadisha Walter’s top notch help to get me hearing again and clearing wax. Took me through everything step by step and cleared a long running build up issue that none of the other previous visits to o... See more

Rated 5 out of 5 stars

AUDIKA are very good at: 1. Post-sales support, always reminding me in good time for hearing reviews. 2. Thorough hearing tests d we’d itch audiograph plots. 3. Never ‘over-sell or pushy’ i... See more



Contact info

  • 8 Eden Street, KT1 1BB, KINGSTON UPON THAMES, Surrey, United Kingdom

  • 020 8247 4470

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

6,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Dee has a great manner

Dee successfully removed the wax from both of my parents’ ears via the hoovering out method. She has a friendly and calming manner, explaining all steps, and alleviating any concerns her clients may have. You can see before and after photos (if you wish!) and a hearing test is also undertaken as part of the service. I wholeheartedly recommend her if you require this procedure.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, helpful and friendly

Professional hearing test, with good explanation of the results. And of options. No pressure to buy, but I did. My new hearing aids are yonks better than NHS. Follow-up appointments are good, too. The branch is smart, well run, and with very knowledgeable and helpful staff.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

Second time having micro-suction for ear wax done by Dee.
Procedure explained clearly, very competent and caring practitioner.
Will be back again in six months.
Thank you Dee.

August 3, 2026
Rated 5 out of 5 stars

Hear,hear

Dee is dynamic ,capable and informative , providing evidence via picture to support the need for activities.
She is sensitive to patient comfort and operates in a hygienic fashion.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Annual checkup - still excellent.

This was an annual checkup for me, which is free of charge every year. It was reassuring to be tested by an experienced audiologist, Kate, who said that everything was as before - no change for the worse. The test included a maintenance check of my hearing aids as well as ear health tests. Even though Hidden Hearing has now the same name as their parent company, Audika, the Kingston branch is still as excellent as they were before. The service and friendly staff made my visit even better. I would recommend the Kingston Audika Hearing Centre and I give them full marks.

July 30, 2026
Rated 5 out of 5 stars

Dee is a miracle person

Dee is a miracle person. She is efficient. Feels very safe and experienced. A joy to come and see her. I wish she was my friend. Uplifting personality. And most of all perfect results every time with no fuss. Highly recommended.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Got myself a same day booking with the…

Got myself a same day booking with the delightful Khadisha Walters (Dee). The service was great and I really appreciated seeing the before and after pictures. Would absolutely recommend.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

excellent

excellent - kind, professional and efficient assessment and advice. highly recommend.

June 18, 2026
Rated 5 out of 5 stars

All the staff are brilliant

All the staff are brilliant, including their receptionist Montar, Tom who runs things and Madame Khadisha (Dee) Walters on the ear care front. Cannot recommend too highly.

Andrew Segal

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

In my experience the best.

Over the last few years I have found it necessary to have my ears regularly cleared and have tried 5 different outfits.
As far as I am concerned Khadisha Walters at Hidden Hearing Kingston is by far the best that I have found. She manages to be friendly and welcoming while also being knowledgeable, professional and thorough.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

courtesy

261828
we arrived early , they were open , brought our appointment forward and all done in 20 minutes
excellent

May 27, 2026
Rated 5 out of 5 stars

Khadisha was very friendly and professional

Khadisha was very friendly and professional during both of my visits, she made me feel comfortable and her explanation throughout the process was clear and reassuring. The treatment went smooth and she made sure everything was successfully completed. I would recommend her for anyone with ear wax issue.

April 8, 2026
Unprompted review

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