Audika - Kingston Upon Thames - Eden Street Reviews 

The warm welcome and in depth examination was reassuring, as were the explanations of my hearing condition.

Excellent service

I always receive fantastic customer service from Hidden Hearing @ the Kingston branch. They make you feel welcome and above all Human.

As many of you may have noticed, some people treat you as though you are stupid when you ask them to speak clearer or ask them to repeat themselves.

I was dealt with both efficiently and professionally. Well pleased.

I recently attended my first appointment for ear wax removal at the Kingston Upon Thames clinic and was treated by Ms Dee. I found her to be highly professional, skilful, and above all cheerful. She has excellent communication skills, a pleasant personality, and a great sense of humour, which immediately put me at ease.
She took the time to deal patiently and carefully with my very stubborn wax deposit and handled the procedure in a thoroughly professional manner. Dee’s dedication, determination, dependability and delightfulness were evident throughout the appointment.
I would strongly recommend her to my large circle of friends and to anyone else who requires this treatment. She is truly a delightful clinician.
I was also very impressed with the professional setting of the clinic and its clean, sterile environment.

Good. Efficient. Effective. Professional.

Helpful professional service

I have been a customer of Hidden Hearing for a considerable time. I have always received exceptional service. This time I had put my appointment time in my diary an hour early. When I turned up the staff were a little confused but checked the diary and informed me of my error.
The consultant then delayed her lunch break to accommodate me. The appointment was of the usual exceptional professional experience. I thank them for the good service and will continue to recommend them to my friends and acquaintances

Very punctual. Very kind, explained everything before hand. Very courteous.
Would definitely recommend.

disapointed at the high cost compared with Boots.I was disapointed that the unit would need batteries and the ones I already had came with a charger. So I declined the service

I was given plenty of time to undergo an in depth hearing test to ensure my current hearing aids were able to satisfy my needs,

Tom Monta and Dee all staff are excellent in their duties they are all very friendly and efficient. They can’t do enough for you to enjoy your visit.

I was in trouble with part of a hearing aid lodged in my ear canal. Refusing to give up they eventually managed to remove it and save me a trip to A&E who would have been less competent than Hidden Hearing.

Everyone that I was involved with was very welcoming
and helpful. Tom is very knowledgeable and went out of his way to give a very good service.

The opportunity to learn how one’s hearing is at the moment - an accurate indication as to any changes and being offered , albeit very expensive, assistance in arresting the inevitable decline with modern technology.

E and attentionxcellent care

Excellent care and attention t

Fabulous experience with team and Dee at Hidden Hearing in Kingston today. Professional, confident and positive. First time I'd had the procedure and Dee made me feel relaxed and that I was in the best place. Procedure was thorough and successful. Thank you Dee!

From the first contact by phone to the end of the "at home" visit everything was faultless. Arrangements for a home visit were easy and the actual examinations seem thorough and every step of the way was explained in detail. No complaints from me whatsoever and would recommend this service without hesitation. Thanks to you all.

Good reception at Kingston branch; practitioner explained she would be available at appointed time - I was early. Actual treatment was extremely well done, and made my hearing better instantly. Dee Walters was excellent, and took great trouble to explain things and ensure that there was no discomfort.