Audika - Lichfield Reviews 

It was a quick, useful, courteous and gainful experience. As usual.

As always excellent service from the team at the Lichfield clinic. Hearing test was thorough and explanation regards my personal hearing loss was explained in simple terms. A further complication was discovered and assistance was provided to see a specialist consultant.

Thank you to both Tracey & Tony for fitting me in so quickly, after my sudden hearing loss and tinnitus came on today. I always feel like I’m in such good hands and well looked after with the Hidden Hearing team. Thank you all.

All staff I dealt with were friendly efficient and knew their trade. I felt comfortable at each appointment and everything was made very clear .

Felt i was put under pressure to get some new hearing aids after paying over £3000 only a couple of years ago

Excellent service
Charlotte was very helpful and informative from start to finish.i have only good things to say about hidden hearing and wouldn't hesitate to recommend their service.

I attended for a "hearing test" which consisted of the "specialist" whispering a few words and stated that my hearing needed attention because I hadn't heard the words correctly!!! Then told it would cost over £3900 to have new aids which would be for a "lifetime". Looking at reviews they are only covered for 3 years. Complete rip off merchants. Going to Boots or Specsavers for a more genuine test

Tony was very clear explaining my hearing problems and the aids and help that could be provided.

The gentleman at Hidden Hearing Lichfield who checked my hearing was endlessly pleasant and patient. He explained i did not need hearing aids but i did have genuine problems with my hearing. In part this was familial and in part due to sinus problems casing further problems in my middle ear.

I did not come away feeling i had wasted his time. Now i know what the problem is. I can explain why i am have difficulty hearing in some circumstances; and mire importantly i can explain to my family when i sometimes miss what they are saying to me

Thank you so much

I took my very reluctant dad to have a hearing test and Tony who we seen at Lichfield put dad at ease immediately.
Thoroughly explained everything to myself and dad.
Fantastic service !!
Thank you again Tony

Tracey Vaughan and the team at Hidden Hearing were efficient and professional.
Dealt with promptly and painlessly without issue.

Very professional and informative. Didn't feel pressurised at all. Friendly approach and included my daughter throughout. Left alone to discuss our options and expenditure.

Excellent service from Tracy Vaughan. Had some stubborn wax removed. Great result.

Polite, helpful efficient and reassuring.

Great to have home visit assessment, Charlie Parker was great,very knowledgeable, efficient, put me at ease with test, and advice that was helpful, did get hearing aid.backup service great

The young lady showed compassion and respect from the beginning of my appointment to the end making me feel respected and taking care to make sure I understood everything she said

The appointment was simple and quick to book. Lovely surroundings and a good welcome. The practioner, Tracy Vaughn, was so kind and patient with my elderly father. She explained everything at each step and carried out the procedure carefully throughout.

Very friendly and efficient...explained things in detail and answered my questions in detail.

Excellent service. Highly knowledgeable, polite and explained everything. Not pushy to get me to buy products just wanted me to think first what was best. Explained all the options.