I attended audika hearing care in maidstone pudding lane. To have wax removed. I was recommended to have this done by Samantha lidington my hearing aid dispenser, who is always professional and tho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was delighted when I was offered an emergency appointment as I had issues with hearing aids and my ears. The aids were sorted quickly and I had a cancellation to get the wax removed, so I left with... See more
The audiologist from Audika Maidstone was skilled, experienced, identified my difficulties at speed and clearly explained new tech solutions. Rarely and valuably she seemed as keen to resolve my spec... See more
A huge thank you to Jessica for the fantastic ear care service she provided for my 92-year-old dad. She was wonderfully kind, patient, and caring from start to finish. She put him at ease straight awa... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality of care and service.
Thank you Justine
Pauline and I visited Justine today at the Maidstone centre.
Justice has a very pleasant and caring disposition and was very thorough in her examination of our ears before we both had wax removal treatment. Every step was clearly explained. Thank you Justine.
Brilliant service …
I visited the Maidstone branch and was warmly welcomed. I barely sat down when I was greeted by Justine who was to carry out my ear wax removal and hearing test, she put me at ease straightaway and explained everything thoroughly, she also had a great sense of humour which was great. The procedure was quick and painless. I came away feeling much better. Highly recommend.
An informative and professional experience
Darren took the time to explain the hearing test and the process. Put us at ease and was most informative and professional
Excellent!
This was my first time at Hidden Hearing. Staff were excellent, great explanation of what was going to happen and extremely thorough. I would highly recommend them.
Highly recommend
Highly recommend. Jess explained everything about what she was going to do and showed me pictures of the wax buildup in my ears. Thank you Hidden Hearing for a friendly professional service.
Excellent advisor
Excellent advisor, Samantha Lidington. Service and advice 100%
We had a warm welcome
We had a warm welcome.
As always. The place is very clean & comfortable.
An excellent audiologist who listened…
An excellent audiologist who listened carefully and carried out a thorough examination and hearing test. He was friendly and knowledgeable and explained the options for renewing my hearing aids without me feeling pressured into anything.
Fantastic experience …
My partner and I were really impressed by the comprehensive hearing test that he received and the level of professionalism, care and understanding provided by Darren at the Maidstone branch of Hidden Hearing. Thank you so much, this is definitely going to change our lives!
Great ‘add-on’ to hearing aids
My husband has been a client here for 3 years. Always receives the best of service from Darren ( audiologist) and Lucy (reception). Recently we bought a tv adapter to work in conjunction with hubby’s hearing aids - wow! What a difference it makes. I can hear at the level I want ( I don’t have hearing loss) and hubby has sound streamed. Great recommendation from Darren. Ordered through him and received in post. Thank you!
Excellent Audiology
Mum's Audiologist was very professional, knowledgeable and kind.
My appointment today with Samantha was…
My appointment today with Samantha was a yearly review and was well worth doing she was thorough and made the experience comfortable. I can always always recommend hidden hearing they truly are the best
A very comprehensive check up
A very comprehensive check up. Helpful advice and friendly staff.
Very comprehensive hearing test
Very comprehensive hearing test, audiologist very knowledgable, courteous and polite.
Was able to purchase hearing aid straight away and had it all set up before leaving the clinic.
An excellent presentation
An excellent presentation, and she handled my wife well (she has dementia). The only comment I can make is that she could start with prices at the bottom end of the range rather than the top!! £6000 is a lot to pay for a hearing aid!!
Wax Removal
My wife and I both had seriously blocked ears. Justine did a brilliant job of clearing them causing no pain or discomfort.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





