Audika - Maidstone Reviews 

252
TrustScore 5 out of 5

4.9

31 Pudding Lane, ME14 1PA MAIDSTONE, Kent, GB


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Rated 5 out of 5 stars

I attended audika hearing care in maidstone pudding lane. To have wax removed. I was recommended to have this done by Samantha lidington my hearing aid dispenser, who is always professional and tho... See more

Rated 5 out of 5 stars

I was delighted when I was offered an emergency appointment as I had issues with hearing aids and my ears. The aids were sorted quickly and I had a cancellation to get the wax removed, so I left with... See more

Rated 5 out of 5 stars

The audiologist from Audika Maidstone was skilled, experienced, identified my difficulties at speed and clearly explained new tech solutions. Rarely and valuably she seemed as keen to resolve my spec... See more

Rated 5 out of 5 stars

A huge thank you to Jessica for the fantastic ear care service she provided for my 92-year-old dad. She was wonderfully kind, patient, and caring from start to finish. She put him at ease straight awa... See more



Contact info

  • 31 Pudding Lane, ME14 1PA, MAIDSTONE, Kent, United Kingdom

  • 01622 776270

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

4,820 reviews in the last 12 months

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Rated 5 out of 5 stars

I don't write reviews

I don't write reviews, but on this occasion I must. From the Audiologist Darren down to the receptionists they all know their jobs and everyone is very pleasant, I would thoroughly recommend them.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

I recently visited Hidden Hearing in…

I recently visited Hidden Hearing in Maidstone for an earwax removal procedure. My visit was a pleasant one due to the friendly and helpful reception staff. I would like to say a special thank you to Justine who was tasked with my procedure and commend her for her dedication and knowledge of the job

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

The lady talked mum though the…

The lady talked mum though the procedure and made her feel relaxed the lady said she would stop if it starting hurting really professional place mum is coming back again very good place.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Justine was friendly and made me feel…

Justine was friendly and made me feel relaxed by talking me through each step of the appointment. Appointment date had been scheduled perfectly by Hidden Hearing so the full treatment was completed in one visit. Scheduled now again for next year.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Justine solved the variation in my hearing. Brilliant service.

I am a professional composer, music producer and audio engineer. My ears are the most important piece of equipment I use. Having noticed a slight variation in my hearing, I visited Waxine…err I mean Justine at Maidstone. She was super helpful and knowledgeable, and diagnosed a build up of wax in my left ear due to a narrow ear canal. Having removed the offending wax and given me a weekly care programme, my ears now hear the same again.

Justine is now part of my professional audio equipment to ensure that my clients get high quality music.

I cannot recommend her enough.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

I took my husband for ear wax removal…

I took my husband for ear wax removal as this not now provided by our medical practice. We were both impressed with the service he received and a full explanation by Justine, the practioner. We have now made an appointment for him to have his hearing checked. Thank you Justine for your time and patience.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Justine at Maidstone made the whole…

Justine at Maidstone made the whole thing strangely enjoyable and totally pain free , she made me feel at ease as soon as I entered the clinic. Justine was very gentle with her probe and my experience was delightful.
Thank for the probing and I didn't even bye her dinner first.😂🤣.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Money owed and a cheque in the wrong name…

Hidden hearing at Maidstone made it so difficult to get £81 back from my dead mum’s account.
They sent out a cheque and would not send a direct payment.
Their staff don’t respond to emails or phone calls.
Don’t use these there are more affordable and responsible companies out there, do your research!!

June 28, 2023
Unprompted review
Audika - Maidstone logo

Reply from Audika - Maidstone

Hello, Thank you for taking the time to leave your review and whilst we are sorry to see the 1 star, we appreciate the comments. However, we can see that our Customer Services Team have been in contact with you by both email and phone and are endeavoring to resolve this for you. Please feel free to contact our Customer Services Team again on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Earwax removal with Roopa Samani

I had an earwax removal with Roopa Samani and it was fantastic.

A very professional individual who put me at ease and made me feel comfortable. Lucky I had very clean ears, so nothing major. I would recommend 100%.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Justine couldn't have been more helpful attending to my elderly aunt who is in a care home, and required wax removal. Thoroughly recommended.

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

Most impressed …

Most impressed by the professional service - a very thorough examination followed by a clear explanation of the result and of the possibilities open to us.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely welcome and informative appt

Lovely welcome at reception, relaxing quiet environment. Hannah carried out a visual inspection and my hearing test, explaining everything well, discussing issues I was experiencing. Very helpful and reassuring. Clear explanantion/analysis of the slight loss of hearing range identified and what to expect. Next appt due in 2 years.

April 5, 2023
Unprompted review

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