Friendly and professional treatment with humour. Excellent testing and results well managed Halina on top form as usual
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After missing my hearing check ups over the last couple of years due to covid. I was pleased to see Halema again to check my hearing and alter my Oticon hearing aid settings.Halema was so attentive,ch... See more
Visited our local branch in Northampton with my father and was seen by Halema Begum. She was very friendly,informative and knowledgeable about all aspects of hearing. At no time did we feel... See more
Very welcoming. The receptionist is very pleasant and Helema, the audiologist, is professional and excellent. The hearing test is extremely thorough and the results clearly explained. My hearing aid... See more
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The lady who dealt with me was very…
The lady who dealt with me was very efficient,and very clear about everything
Very welcoming
Very welcoming. The receptionist is very pleasant and Helema, the audiologist, is professional and excellent. The hearing test is extremely thorough and the results clearly explained. My hearing aid was "serviced" and I was made aware of the new hearing aid now available. As my current hearing aids are working perfectly for me I did not wish to replace them with new ones. There was no sales pressure. I have already booked my check up for next year.
l aways receive an excellent and…
l aways receive an excellent and personal service during appointments with a clear explanation of my hearing problems.
I also always feel that I'm treated as important and my hearing concerns taken seriously.
In addition, clear advise is given and my questions answered in an understandable way.
I highly recommend Hidden Hearing for any hearing aid needs.
Going to Hidden Hearing is a good experience.
Going to Hidden Hearing is a good experience, Halema really cares about her clients hearing. She does what it says on the can. Good consultant.
Full understanding of my needs.
Full understanding of my needs.
Excellent service with annual hearing test.
Very welcoming
Very welcoming. The person who was dealing with me has excellent communication skills.
Hidden hearing 👍
I was made very comfortable drinks offered everything was explained very professional outlook easy parking . definitely recommend this company.
When I need any help your always been…
When I need any help your always been there all the time and explain everything to me. The reps are always on time and help or explain everything.
Excellent
The staff are very welcoming the lady who does the ear test is very knolegable and very thougher excellent service who highly recommend. They do not push hearing aids on to you the choice is yours my hearing was borderline in one ear and will definitely go back if ear gets worst thank you very much
Lorraine x
Great experience
Starting from booking appointment, reminder calls to ultimate hearing test, I had a great experience.
Appointment was booked fast and…
Appointment was booked fast and professionally kind staff short wait very nice doctor 100% recommend very good price too!
May use AI-assist with repliesRead more
Good company…but horrendously EXPENSIVE
Was more than happy with my Audiologist who was very thorough and explained the entire process and results, HOWEVER, whilst I appreciate there is a premium to pay for the service you get….that isn’t double the price. I have found at least three other competitors in the area, with one being half the cost!!! To be honest, I wouldn’t have wasted either of our time had I been given cost advice PRIOR to my visit.
If your happy to pay a premium, they provide a great a service. If not, shop around.

Reply from Audika - Northampton
A new hearing experience…
Halema Begum was extremely clear in everything that she explained regarding the test itself and the hearing aids themselves. I was exploring the possibility of acquiring new up to date hearing aids following on from being prescribed NHS hearing aids some 10 or so years previously and never having had any subsequent test. It made me realise what I have been missing over the years and how technology has moved on. The only downside is the cost of such hearing aids which I had not previously explored. I suppose you only get what you pay for and I suspect that I am not going to be able to afford the suggested model. I am looking into ways of being able to afford them or lesser Oticon models.
staff were very attentive and clear…Northampton Branch
staff were very attentive and clear with instructions and service available.
Also appointment was on time.
They really care
Made an appointment on Tuesday and was…
Made an appointment on Tuesday and was seen by Matt on Wednesday. He thoroughly checked my ears for wax and painlessly removed large amounts from one ear. The other ear he said did not need doing.
He is brilliant at what he does so efficiently and without any pain. Would totally recommend this service.
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