Audika - Northampton Reviews 

93
TrustScore 4.5 out of 5

4.7

8 Mercers Row, NN1 2QL NORTHAMPTON, Northamptonshire, GB


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Rated 5 out of 5 stars

Friendly and professional treatment with humour. Excellent testing and results well managed Halina on top form as usual

Rated 5 out of 5 stars

After missing my hearing check ups over the last couple of years due to covid. I was pleased to see Halema again to check my hearing and alter my Oticon hearing aid settings.Halema was so attentive,ch... See more

Rated 5 out of 5 stars

Visited our local branch in Northampton with my father and was seen by Halema Begum. She was very friendly,informative and knowledgeable about all aspects of hearing. At no time did we feel... See more

Rated 5 out of 5 stars

Very welcoming. The receptionist is very pleasant and Helema, the audiologist, is professional and excellent. The hearing test is extremely thorough and the results clearly explained. My hearing aid... See more



Contact info

  • 8 Mercers Row, NN1 2QL, NORTHAMPTON, Northamptonshire, United Kingdom

  • 01604 824270

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.7

All reviews

(93)

4,772 reviews in the last 12 months

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Rated 5 out of 5 stars

Very welcoming

Very welcoming. The receptionist is very pleasant and Helema, the audiologist, is professional and excellent. The hearing test is extremely thorough and the results clearly explained. My hearing aid was "serviced" and I was made aware of the new hearing aid now available. As my current hearing aids are working perfectly for me I did not wish to replace them with new ones. There was no sales pressure. I have already booked my check up for next year.

November 19, 2024
Rated 5 out of 5 stars

l aways receive an excellent and…

l aways receive an excellent and personal service during appointments with a clear explanation of my hearing problems.
I also always feel that I'm treated as important and my hearing concerns taken seriously.
In addition, clear advise is given and my questions answered in an understandable way.
I highly recommend Hidden Hearing for any hearing aid needs.

November 12, 2024
Rated 5 out of 5 stars

Excellent

The staff are very welcoming the lady who does the ear test is very knolegable and very thougher excellent service who highly recommend. They do not push hearing aids on to you the choice is yours my hearing was borderline in one ear and will definitely go back if ear gets worst thank you very much
Lorraine x

July 24, 2024
Unprompted review
Rated 3 out of 5 stars

Good company…but horrendously EXPENSIVE

Was more than happy with my Audiologist who was very thorough and explained the entire process and results, HOWEVER, whilst I appreciate there is a premium to pay for the service you get….that isn’t double the price. I have found at least three other competitors in the area, with one being half the cost!!! To be honest, I wouldn’t have wasted either of our time had I been given cost advice PRIOR to my visit.
If your happy to pay a premium, they provide a great a service. If not, shop around.

June 20, 2024
Audika - Northampton logo

Reply from Audika - Northampton

Thank you very much for your detailed review. We wish you the best of luck for the future.

Rated 4 out of 5 stars

A new hearing experience…

Halema Begum was extremely clear in everything that she explained regarding the test itself and the hearing aids themselves. I was exploring the possibility of acquiring new up to date hearing aids following on from being prescribed NHS hearing aids some 10 or so years previously and never having had any subsequent test. It made me realise what I have been missing over the years and how technology has moved on. The only downside is the cost of such hearing aids which I had not previously explored. I suppose you only get what you pay for and I suspect that I am not going to be able to afford the suggested model. I am looking into ways of being able to afford them or lesser Oticon models.

June 7, 2024
Rated 5 out of 5 stars

Made an appointment on Tuesday and was…

Made an appointment on Tuesday and was seen by Matt on Wednesday. He thoroughly checked my ears for wax and painlessly removed large amounts from one ear. The other ear he said did not need doing.
He is brilliant at what he does so efficiently and without any pain. Would totally recommend this service.

April 3, 2024
Unprompted review

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