Audika - Nottingham Reviews 

129
TrustScore 5 out of 5

4.8

38 Friar Lane, NG1 6DQ NOTTINGHAM, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... See more

Rated 5 out of 5 stars

We are visiting from Australia and my father-in-law needed his hearing aid fixed. We went into Hidden Hearing in Nottingham and were greeted with the most exceptional customer service. Tamara and Faye... See more

Rated 5 out of 5 stars

First class service from Nottingham hidden heading staff, nothing is too much trouble : any issues sorted straight away. Brilliant audiologist. Please come to the branch. They are my first post of cal... See more

Rated 5 out of 5 stars

Really friendly, extremely helpful makes you feel at ease and comfortable! Talks you through everything first. Answers all questions with clarity and gives good advice. Been with them from beginning o... See more



Contact info

  • 38 Friar Lane, NG1 6DQ, NOTTINGHAM, Nottinghamshire, United Kingdom

  • 0115 950 4450

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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4.8

All reviews

(129)

4,772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and value

Great service and value. I had to return to complete treatment at no extra cost, and now my hearing is 100% improved. The audiologist was great and talked me through everything. I would definitely recommend.

September 26, 2024
Rated 5 out of 5 stars

I had the pleasure of visiting Dr

I had the pleasure of visiting Dr. Feryale El Molla at Hidden Hearing, and I can confidently say she is the best audiologist I’ve ever encountered. Her extensive knowledge and genuine kindness made my experience exceptional. Dr. El Molla took the time to thoroughly understand my needs and provided me with the best treatment and support possible. I am incredibly grateful for the care I received, and I highly recommend Hidden Hearing to anyone seeking professional audiology services. Thank you for making such a positive impact on my hearing health.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

The receptionist was very hewe…

The receptionist was very welcoming and friendly and made me feel relaxed the lady
Who did the wax extraction was
Very helpful and put me at ease
My only thing I did not ask there name so please convey my enjoyment at meeting them both
I will certainly return

September 26, 2024
Rated 5 out of 5 stars

Rahila, Hidden Hearing, is a first class professional

Rahila is a first class professional, and I say that with a voice of experience, as I have been seeing audiologists, because of my deafness, over the last 60 years, (from when I was an infant) Rahila utilises her knowledge to the utmost in administering and adapting to my needs of different levels of hearing and different audio balance in both ears. I must be one of the most awkward clients anyone could wish to have. Yet she always extends that courteous and supportiveness with utmost professionalism. Thank you so much for your service, you are an asset and a credit to your firm.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , no problems at all.
Everything explained clearly. Wonderful service by the audiologist

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

No knowledge of appointment when…

No knowledge of appointment when patient arrived!
My partner made appointment by phone. It was confirmed by email ( I have a copy).Date of appointment was 24/5/2024, location Long Eaton, Nottingham.
Two days prior to appointment my partner received a call either telling him they wanted to confirm ( or book?) appointment. It was same time and date as email said.He asked for text confirmation, which he also received.
When he arrived, ( right time/ day/ location as email )the receptionist had no record of his appointment.

May 23, 2024
Unprompted review
Audika - Nottingham logo

Reply from Audika - Nottingham

Good afternoon,
Thank you for your review. We are sorry to hear of your partner's experience. We would very much like to speak with you to understand what has gone wrong. As we are unable to locate your partner's record from the information provided we would be grateful if you could contact us please.
Our customer services team are available on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Rated 5 out of 5 stars

I attended Nottingham branch with my…

I attended Nottingham branch with my friend and was met with great care and understanding from Faye, she explained everything thoroughly and was v compassionate... I would highly recommend her to anybody 10/10 experience

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great first experience

Alleyah was a wonderful help gave good advice and had also provided a wonderful first experience to this company. I would 100% recommend to family and friends in the future. Cheerio

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

A very positive experience!

I had a very positive experience with Hidden Hearing right from my first contact with them. They were quick to respond to my enquiry and it was easy to make an appointment at a time that was convenient. The Nottingham branch was beautifully clean and tidy, and felt like a very private and peaceful space despite being right in the city centre. The testing process was clearly explained, and I felt very comfortable with the audiologist. I also learned more about how to protect my hearing while I was there. The tests were comprehensive, and I recommend this company if you have any concerns at all about your hearing. Thank you!

April 12, 2024
Unprompted review

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