Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... See more
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We are visiting from Australia and my father-in-law needed his hearing aid fixed. We went into Hidden Hearing in Nottingham and were greeted with the most exceptional customer service. Tamara and Faye... See more
First class service from Nottingham hidden heading staff, nothing is too much trouble : any issues sorted straight away. Brilliant audiologist. Please come to the branch. They are my first post of cal... See more
Really friendly, extremely helpful makes you feel at ease and comfortable! Talks you through everything first. Answers all questions with clarity and gives good advice. Been with them from beginning o... See more
4.8
Excellent
129 reviews
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Excellent service
Hidden hearing Nottingham is the best ever hearing company I ever dealt with. Every time I come in the professional Faye answers all my questions and explain. I give her 10/10.
April 10, 2024
Unprompted review
Wonderful experience
Faye was amazing kind patient and really explained the process well and feedback was very detailed which I appreciated
Venue perfect,confidential and felt safe
Would highly recommend to all
April 9, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff condescending
I was told that the pain I was experiencing was all in my head and when I disclosed my anxiety diagnosis she told me I should not be stressed as my degree is ‘easy’.
This was very unnecessary and belittling
February 21, 2024
Unprompted review
Reply from Audika - Nottingham
Hello Holly,
Thank you for your review. We are sorry to hear of your experience and would like the opportunity to speak with you in order to resolve this.
Unfortunately, we cannot reach out to you due to the anonymity of your review but would appreciate it if you could contact our customer services team on 01622 775191 / 0800740 8796.
We are busy today so please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, we are available on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Very profesional and thorough test.
Very profesional and thorough test, far more extensive than the NHS test at boots.
March 22, 2024
Thorough appointment done with great…
Thorough appointment done with great care and concern. Excellent service.
March 14, 2024
Great friendly service
Great friendly service. Expert equipment. Comfortable surroundings.
March 13, 2024
Great experience
Reception was good. Doctor was even better, and clearly knows his job. Very lovely and professional people.
March 4, 2024
Feryale is very friendly and very professional
This is the best place for hearing, I recommend ed to all my friends.
February 27, 2024
Unprompted review
Very pleased with how I was made to…
Very pleased with how I was made to have a comfortable experience.
February 15, 2024
Very professional
Very professional, and friendly treatment. All issues very clearly explained.
December 14, 2023
Unprompted review
Excellent customer service
Excellent customer service. All staff were very friendly and made us feel very welcome. Made the whole process of getting the new hearing aids easy. Strongly recommend the Nottingham branch, you will not be disappointed.
December 8, 2023
Unprompted review
My experience with Faye at Hidden…
My experience with Faye at Hidden Hearing is amazing. Fay explains everything so well. The hearing aids I use have enables me to be more independent and have changed my life. I would highly recommend Hidden Hearing in Nottingham. They also provide great customer care and advice.
December 6, 2023
Unprompted review
Came for a hearing test
Everyone was lovely and everything was explained to me in a way I could understand. They were super helpful so would definitely recommend to people to get their hearing tested
September 26, 2023
Unprompted review
I would give more than 5 stars if that…
I would give more than 5 stars if that was an option. Going for the higher range hearing aids is value for money and even better value for hearing health as I feel looked after by my hearing aids and the dedicated staff.
August 22, 2023
Unprompted review
Perfect
Excellent service, very welcoming and patient,knowledgeable and giving further advice.
August 10, 2023
Unprompted review
Perfect:💯
I VISITED HIDDEN HEARING NOTTINGHAM: I am happy with the visit and would recommend all to have a hearing test.
August 8, 2023
Unprompted review
Excellent service ,Faye is very helpful…
Excellent service ,Faye is very helpful . My life has changed for the best ,thanks for hidden hearing. The staff are wonderful 👍
August 4, 2023
Unprompted review
Laura at Hidden Hearing
Laura, based in Nottingham and Derby Hidden Hearing was both professional and extremely patient. The wax was reluctant to come out but Laura persevered. The whole process was a comfortable experience. Thank you Laura.
July 4, 2023
Unprompted review
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