Made to feel very welcome by the receptionist. The practitioner, sorry can't remember his name, gave us a warm welcome and took us into the room. He made sure we understood what the test involved, ex... See more
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See what reviewers are saying
Staff were very helpful. Everything was explained fully. I would have given 5 stars but I could hear talking through the wall when I was doing the test.
I've been going here for a while and it's consistently good service, comprehensive testing and I like how they're able to compare results of my tests from previous visits. The staff are very friendly.... See more
My hearing test was not only thorough but I was informed about what was happening and about the results as they happened. I was advised on which hearing aid I would get the most benefit from and the c... See more
4.8
Excellent
140 reviews
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First class service and the gentleman…
First class service and the gentleman took his time and explained everything he is doing so knowledgeable best company for service and strongly recommend them to anyone...
June 13, 2025
I visited for ear wax removal
I visited for ear wax removal. The staff were friendly and explained everything. The procedure was quick, effective and very comfortable.
April 30, 2025
Expertise of the audiologist.
April 16, 2025
Very professional felt at ease…
Very professional felt at ease excellent communication.
April 12, 2025
May use AI-assist with repliesRead more
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Mixed feelings.
My hearing test was terminated due to wax in my ear. My fault. However it was a little disappointing that I could not have my ears dewaxed while I was there.
April 4, 2025
Reply from Audika - Perth
Good morning, Mr Anderson,
Thank you for your 3-star review. We are sorry to hear of your disappointment, unfortunately we are unable to proceed with a hearing test if there is wax present. Also, wax removal is provided by a different member of our team who was unfortunately unavailable on the day of your appointment.
I can see that you have an appointment booked with us for wax removal this week.
If we can help further, please contact our customer services team on 0800 740 8796
Kind Regards
Customer Services
Hidden Hearing Ltd.
Friendly staff and absolutely efficient…
Friendly staff and absolutely efficient and competent.
March 19, 2025
Welcoming and friendly staff
Welcoming and friendly staff. Explained what to expect during my appt and for any follow up.
March 19, 2025
Very helpful and thorough audiologist.
Very helpful and thorough audiologist.
February 27, 2025
Unprompted review
Detailed analysis and very full check…
Detailed analysis and very full check up communicated in a relaxed positive manner.
February 20, 2025
The staff were excellent the testing…
The staff were excellent the testing was very professional but the booking system was poor we had to confirm our booking three times and still only had one of the two booked appointments the staff were great and we managed to get both checked as I need an earwax removal
January 23, 2025
Very helpful staff who explained how…
Very helpful staff who explained how and what they were doing
January 11, 2025
Excellent service
The treatment was carried out with care and with thorough preparation and explanation. It was done in a calm, pleasant environment and full consideration taken of physical issues that potentially compromised the treatment. Very satisfied with the service and would recommend
January 11, 2025
My experience with hidden hearing
They do an excellent job and very professional,l made the right choice when l first went to them.
December 18, 2024
Updated hearing - Good results
Great help from Gavin again this year with an updated hearing test and aids programming accordingly.
What a difference, TV turned down 10 places👍😀
December 6, 2024
Highly recommended!
Gavin was both experienced and informative and made me feel at ease throughout the whole hearing test, analysis and product explanation process. I didn’t realise just how much my hearing could be improved with the most up to date hearing aids. Highly recommended!
November 6, 2024
Treated with care and compassion
My wife and I were treated with wonderful care from Gavin and Ann Marie the receptionist.Nothing was too much trouble for them.
October 25, 2024
Spotlessly clean premises
Spotlessly clean premises. The lady who did the ear wax removal was excellent. She explained everything very well.?
October 8, 2024
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