Audika - Peterborough Reviews 

67
TrustScore 5 out of 5

4.8

8 Midgate, PE1 1TN PETERBOROUGH, Northamptonshire, GB


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Rated 5 out of 5 stars

Arrived slightly late due to traffic, but was seen immediately! Careful examination and a hearing test! Booked in for next year!

Rated 5 out of 5 stars

My audiologist was very thorough in conducting a comprehensive hearing test and assessing the suitability and effectiveness of my hearing aids. He cleaned and checked them and also made adjustments t... See more

Rated 5 out of 5 stars

My experience with previous audiologist’s were in the main poor, I came to this decision after having an appointment at Audika Peterborough. I was a new customer having recently transferred from an... See more

Rated 5 out of 5 stars

Mike Davis was very professional in his approach and in dealing with my questions. He didn't rush thru the test. Because my ears were full of wax, he advised me to come back to continue the test after... See more



Contact info

  • 8 Midgate, PE1 1TN, PETERBOROUGH, Northamptonshire, United Kingdom

  • 01733 293210

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

5,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt Attention!

Arrived slightly late due to traffic, but was seen immediately! Careful examination and a hearing test!

Booked in for next year!

August 29, 2026
Rated 5 out of 5 stars

My experience with previous…

My experience with previous audiologist’s were in the main poor, I came to this decision after having an appointment at Audika Peterborough. I was a new customer having recently transferred from another National provider. I was given a thorough examination and had tests that had Not been done by my previous suppliers. My aides were initially not functioning properly and were examined taken apart reassembled reprogrammed with new settings and I was also given a Truthful diagnosis of my hearing. Given good advice on what I had for options in the future. I left with aides that worked better than they ever had (due to correct diagnosis) my hearing was such that I could actually hear clearly.
I could have a reasonably good conversation without asking for a repeat and my partner remarked how different and improved a conversation now was.
I was absolutely overjoyed.

August 28, 2026
Rated 5 out of 5 stars

Exceptional service here.

My audiologist was very thorough in conducting a comprehensive hearing test and assessing the suitability and effectiveness of my hearing aids. He cleaned and checked them and also made adjustments to the volume levels etc.
He also downloaded the new app on my phone for me and showed me how to use it. The level of service was excellent. Definitely deserving of 5 stars. *****

August 12, 2026
Rated 3 out of 5 stars

Very professional consultant and staff…

Very professional consultant and staff at your retail outlet in Peterborough. Ear cleared of wax quickly. Your hearing aid was fabulous but extremely expensive at nearly £4000 for two or half that for one which is all I needed.. I will stick with my NHS aid but thank you.

January 20, 2026
Audika - Peterborough logo

Reply from Audika - Peterborough

Good morning, Mr Tempest,
Thank you for taking the time to share your feedback.
We are delighted to hear that that you felt you received a professional service at our branch in Peterborough and your wax removal was quick and effective.
We understand that choosing a hearing system is a very personal decision, and cost is an important factor. However, we are glad you still found the consultation valuable, and we wish you well for your future hearing care journey. Our customer services team are always available if we can help in the future and can be contacted on 0800 7408 796 or by email on contact@hiddenhearing.co.uk

Thank you again for visiting us and for your kind words.

Kind Regards
Customer Services
Hidden Hearing Ltd

Rated 5 out of 5 stars

Quality Service

Ruby and her assistant knew what they were doing and made a very good job of it. Everywhere was clean and tidy. She's a good girl that Ruby.

John

February 13, 2026
Rated 5 out of 5 stars

Professional and precise

Appointment made to suit my timing and carried out very professionally. Clear and precise information given about where things were with my hearing compared to last year. Cleaned my charger ports and reset the aids to suit the level of hearing I have.

February 6, 2026
Rated 5 out of 5 stars

It is always a stress-free experience…

It is always a stress-free experience going to Hidden Hearing for my annual check up. The organisation of appointments is efficient, everyone there is pleasant and helpful, and the appointments never feel rushed, with clear explanations and helpful advice as necessary

January 22, 2026

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