A very thorough test and every part of the test was explained fully. The service was calm, friendly and professional.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mike Davis was very professional in his approach and in dealing with my questions. He didn't rush thru the test. Because my ears were full of wax, he advised me to come back to continue the test after... See more
Ruby made me feel very relaxed as soon as I walked in, she explained everything very well all the way through what she was doing and why, lovely atmosphere. Im looking forward to collecting my new he... See more
Appointment made to suit my timing and carried out very professionally. Clear and precise information given about where things were with my hearing compared to last year. Cleaned my charger ports and... See more
4.7
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience, very helpful staff, super informative, establishment was professional, would recommend if looking for tho type of service
July 2, 2025
First time using this audiologist - Great experience!
First time using this audiologist, and they were fantastic. Went through everything with me, cleared both of my ears and did a quick test. They actually listened to some concerns I have with my tinitus as well and seem keen to help. I’ve been to other places which have been competent, but not as good as this one!
March 25, 2025
Unprompted review
Claire the nurse practioner was…
Claire the nurse practioner was excellent, extremely professional and answered all my questions thoroughly. I would definitely recommend using Hidden Hearing
February 26, 2025
Annual checkup
Staff are friendly all are experienced in what they do,and they do it well.
February 15, 2025
Brilliant service and lovely staff
Brilliant service and lovely staff, was able to fix my problems. Thank you!!!
February 12, 2025
A quick appt when needed at Huntingdon
A quick appt when needed at Huntingdon, Cambs , great service by Tom , problem dealt with accordingly.
February 12, 2025
Ear wax removed Peterborough .Wow…
Just been to have ear wax removed .Wow what a difference! Brilliant service.Had a hearing test too .Will be recommending to all my family and friends Thank you . Amazing 👍👍
February 12, 2025
Unprompted review
Very Good
Nice surroundings. Very pleasant reception lady and Ruby the audiologist was very professional and friendly. She did an excellent job of explaining everything
January 31, 2025
A very knowledgeable young man
A very knowledgeable young man. Did a very thourgh test on my husband. Took his time and was very respective. Wish all your staff were like him.
January 22, 2025
Fantastic Service
Short notice appointment on Xmas eve saved Christmas. Thought I was going to be in silence all week but a very professional practitioner worked hard and safely to remove a very stubborn blockage. Thank you for a great service.
December 24, 2024
all good
I had a good experience at hidden hearing peterborough from the moment i walked through the door to have my ears done the receptionist welcomes you. Claire who did my ears put me at ease it was not painful I did not feel a thing after 5 years I can sleep all night
I would recommend going there and give them 5star, great service. P T
November 6, 2024
Unprompted review
Went to your Peterborough office the…
Went to your Peterborough office the staff are charming and empathic could not have has a more l
Pleasant experience
September 17, 2024
Excellent Service and Staff
I had ear wax removed using micro suction at the Peterborough branch.
Excellent service carried out by a lovely professional, caring audiologist, whose name I have forgotten.
Made me feel very at ease and explained everything, with no discomfort during wax removal.
I have used other companies before, with nowhere near this level of professionalism and care.
Also follow up hearing test included in price!
I will definitely use them again and highly recommend.
September 3, 2024
Unprompted review
Efficient friendly service
Efficient friendly service - everything carefully explained and all permissions sought - thank you Clare
May 15, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.