Audika - Rugby Reviews 

I have used hearing aids for over 10 years. My visit to Hidden Hearing was the first time I have felt able to ask questions and get proper answers about my hearing. Grichma, the audiologist was brilliant. Thorough, professional and friendly. The whole experience, from the extended hearing tests to choosing my new hearing aids and having them suppled and fitted two days later was excellent. Now wearing the aids - absolutely superb!!! Their follow-up care is also first class.

Very helpful asked if there was any problems or any concerns which I am well pleased with them and support I get

Helpful and constructive

Painless micro suction procedure and all the wax removed from my very blocked up right ear. Many many thanks!

Skilful vacuum de-waxing work carried out with full explanation at each stage. ‘Normal’ hearing when completed.

Emma was extremely thorough and patient (compared to my experience at another company) she cleared my hearing on the first visit and I will take her advice and book yearly visits. Kerry was most helpful and gave me good advice on my initial call. I have no hesitation in recommending them.

Excellent explanation of the process and of the results, followed by a practical demo that actually used the test results.

I had an appointment with Emma last week for ear wax removal. This was carried out very professionally with no issues and Emma is brilliant an puts you at ease.
I had an appointment with Hassan Jamil today for a hearing test and this was also carried out very professionally and everything was explained well in a friendly professional manner

Although the branch coordinator was not present,the audiologist managed very well by himself.As on previous appointments,the hearing test was very thorough and I was taken through it,step by step.He answered any questions clearly,that I had.

Hassan is very thorough in his exam, explains everything ,very happy with my Hearing aids. Hassan is also very helpful and friendly. Kerry is a delight friendly, cheerful and helpful. Regards Trevor Collins

The hearing test was the most thorough I've ever had and the hearing aids were amazing. Very friendly and professional staff.

Fantastic service, A Big Thank You. Brian Upton.

Today my husband and I went to see Hassan Jamil at Hidden Hearing, as I had some concerns with my hearing. He was brilliant, he introduced himself after welcoming us. He was great, he explained everything he was doing, was polite, professional yet approachable. The test was very thorough and we felt at ease with the tests carried out. We could not fault him, nor anything else there. The receptionist was friendly too.
I would recommend him 100 %.

Care and attention. Very professional.

I always book a home visit for dad through the Rugby team,as he tends to relax more in his home environment. Kerrie is so friendly when booking the appointments or ordering parts. And I cannot express enough how friendly and calming they are when they visit. Always addressing dad rather than myself even if I have to answer them for him.

Booking easy, seen on time, everything explained and completed in timely fashion.

Welcoming and easy to understand and good advice

Patient, friendly, professional service

A warm and friendly welcome. A clear explanation of what was going to happen. Great wheel chair access.

Personal service, and understanding from Emma. Patience, and kindness very important to a person with altzheimers. I would definitely recommend Hidden hearing.