Audika - Rugby Reviews 

119
TrustScore 5 out of 5

4.8

21-22 High Street, CV21 3BG RUGBY, Warwickshire, GB


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Rated 5 out of 5 stars

One hearing aid crackled and stopped working Sunday evening. I phoned HiddenHearing Monday morning and they booked a home appointment for the next day. Later the same day the gentleman from Hidden Hea... See more

Rated 5 out of 5 stars

I have been a client of Hidden Hearing for 5 years, and have had some issues over the years with what my hearing aids were capable of. Grichma Trambaclal is new to the Rugby store, and explained ho... See more

Rated 5 out of 5 stars

My wife and I were made to feel very welcome and this put us at ease immediately. Everything was carried out very professionally with every aspect of our hearing tests and subsequent purchases of hear... See more

Rated 5 out of 5 stars

I have used hearing aids for over 10 years. My visit to Hidden Hearing was the first time I have felt able to ask questions and get proper answers about my hearing. Grichma, the audiologist was brilli... See more



Contact info

  • 21-22 High Street, CV21 3BG, RUGBY, Warwickshire, United Kingdom

  • 01788 573707

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

4,820 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Hidden Hearing

Friendly and very supportive staff; Kerry and Morgana, during setting up an appointment, the process was nicely explained
My appointment was with Hassan Jamil, he was friendly, polite and engaging, he explained what was going to happen step by step, showing pictures and data on his computer. The test was so comprehensive, it's the most thorough hearing test I've had to date. I so value Hassan's advice and recommendations after the test, Hassan is an honest man, so nice to have in this day and age

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Went to Hidden Hearing in Rugby…

Went to Hidden Hearing in Rugby recently for ear wax removal, very pleased with treatment, Emma even rearranged an appointment to fit me in the following week as I need a second appointment. Very professional and clean, calm environment. Would definitely recommend and recommend visit when needed.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

A great day at Hidden Hearing in Rugby.

I visited Hidden Hearing in Rugby to have my ears de-waxed. The staff there are very welcoming, very cheerful and very professional which creates a very comforting environment. My de-waxing was carried out by Emma who explained every stage of the process and successfully removed all the wax from my ears. It usually costs £70 to de-wax both ears but it had been reduced to £50 on the day I was there so that was a bonus.
I highly recommend Hidden Hearing in Rugby.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely impressed with Hidden Hearing.

My experience with Hidden Hearing could not have been better. The receptionist was extremely friendly and helpful both on the phone and in person.. The Audiologist made me feel at ease and was very knowledgeable and professional. Would definitely use them again and recommend.

February 20, 2024
Rated 5 out of 5 stars

Great experience

Pram is Very professional, very knowledgeable. given advice given for the way forward. Very friendly staff.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star ⭐️

I called the Derby branch at very short notice on the off chance they had a free appointment, after being let down at the very last minute by SpecSavers.
Unfortunately, they didn’t but Theresa was great and within 10 mins called me back and found me an appointment at Rugby. I know that sounds mad, but was perfect as I was that way with work.
I had my appointment with Erma. She was brilliant! Very professional, very thorough and moved her lunch break to see me. Such a great service… above and beyond. Thank you.

February 7, 2024
Rated 5 out of 5 stars

Very friendly and helpful staff …..

It was my first wax removal, so unsure what to expect. Emma in the Rugby branch was amazing. She made me feel very relaxed and explained everything in detail. I would definitely recommend Emma 😄

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

The professionalism .

The professionalism , the pleasant attitude of the staff and the relaxing way they made me feel about my big decision to have the hearing test. Would not hesitate to recommend them . I was so impressed that my father in law actually, after years of us nagging, went and got his hearing aids after
hearing about my experience .
I think Rugby Hidden Hearing are absolutely the best. I give them 5☆

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Pram and Kerry are amazing

The service I receive is amazing. Pram and Kerry are always there to help, nothing is too much for them. Kerry has excellent customer service on the phone, so helpful and considerate, and I have a great chat when I visit the branch. Pram is very knowledgeable, very thorough with his work and explains things in a simple manner. Very friendly ad helpful. Best investment I have made! Thank you.

January 24, 2024
Unprompted review

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